Brighamia Insignis - The Hawaiian Palm Brighamia Insignis - The Hawaiian Palm Brighamia Insignis - The Hawaiian Palm Brighamia Insignis - The Hawaiian Palm Brighamia Insignis - The Hawaiian Palm Brighamia Insignis - The Hawaiian Palm
Brighamia Insignis - The Hawaiian Palm
Brighamia Insignis - The Hawaiian Palm
Brighamia Insignis - The Hawaiian Palm
Brighamia Insignis - The Hawaiian Palm
Brighamia Insignis - The Hawaiian Palm
Brighamia Insignis - The Hawaiian Palm

Brighamia Insignis - 'The Hawaiian Palm'

Help conserve one of the rarest houseplants in the world
Brighamia Insignis - 'The Hawaiian Palm' - Rating
  106 Customer Reviews     Read Reviews
Scented / Fragrant
Perfect In Pots
Plant In Sunshine
Protect From Frost
Easy To Grow
  • A unique opportunity to help conserve this wondrous plant  for the future.
  • Sweetly Fragranced jasmine-like flowers.
  • Easy to grow and something that very few gardeners will have.
  • Possibly the world's rarest houseplant with only 7 specimens left in the wild.
  • Comes fully established 30cm tall, in a 12cm pot.
12cm pot - Item: 800095
Only £19.99
Club Price: £17.99 - Save: £2.00   Join Today!
Usually despatched within
7 working days.

Product Description

Brighamia Insignis, the Hawaiian Palm, is a critically endangered species of plant, and with just seven plants left in the wild, we’ve managed to get a limited stock of specially cultivated examples of this exotic specimen.

Also known as Olulu in Hawaiian, or the vulcan palm, the uniquely beautiful ‘Hawaiian Palm’ (Brighamia Insignis) was once very common on the islands of Hawaii – but sadly no more because the specific hawk moth responsible for its pollination has all but died out due to environmental pressure.

Luckily, the few remaining plants that were found clinging to a vertical volcanic rock face were successfully hand pollinated and their seed collected by plucky rock climbers to ensure its continued existence.

Having nurtured the seeds over the last few seasons, we are delighted to be able to offer the Hawaiian Palm for sale in the UK - and you’ll find it’s perfectly happy being the centre of attention in your living room or conservatory.

An outstanding and easy-to-grow succulent plant with a sweet fragrance when it flowers, The Hawaiian Palm has a thick trunk topped with a rosette of shiny leaves and makes a very unusual and decorative houseplant - something that not many people will actually have. This is a wonderful opportunity for you to grow one of the rarest house-plants on earth and actively participate in its conservation.

Give the plant a sheltered position in the house or garden in summer to prevent excessive leaf drop, and place in a light position indoors in winter for the best results, keeping it frost free.

The Hawaiian Palm enters dormancy during the summer returning to growth again from August, when new leaves will develop in the crown. Older leaves at the bottom of the plant yellow and fall off naturally during the growth cycle forming the characteristic succulent trunk - remove fallen leaves regularly.

The plant can reach a height of 1m, so keep an eye on it as it grows and pot up into a larger pot as necessary to prevent it becoming top heavy.

Supplied as a fully established plant 30cm tall, in a 12cm Pot

What Is Supplied

Item 800095 supplied as:
30cm tall, in a 12cm pot

Plant Information

Top Tips

Easy to care for, allow the soil to dry out slightly before watering as the succulent stems store water - the plants need to be watered less than other houseplants.
Planting / Flowering Calendar
Best Time To Plant
When Your Plant Will Flower
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Fully Grown Plant dimensions (approx)
Plant Dimensions
100cm
cm

Product Reviews

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service ok
Review Submitted: 19/04/2018 - 10:14:31
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Good quality goods but when ordered free items they fail to appear
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Good but almost all the leaves fell off in trandit
Review Submitted: 17/04/2018 - 12:11:16
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delivered on time
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in good codition
Review Submitted: 17/04/2018 - 08:17:57
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very reliable service
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Goods always well packaged so arrive in good condition,have placed many orders and have only been mildly disappointed in one when I ordered 3 oleander plants which didn't flower as much as I expected the first year or at all in their second!
Review Submitted: 16/04/2018 - 07:46:37
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Really poor packing of tiem
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broken leaves all on one side,due to the above, half of the leaves have turned yellow
Review Submitted: 16/04/2018 - 12:57:10
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everyone at You garden were very helpful
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first plant died, replaced immediatley. very pleased
Review Submitted: 16/04/2018 - 06:09:22
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Easy to book but it did take a while to take payment and be delivered
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Looks a very nice and healthy plant
Review Submitted: 16/04/2018 - 06:59:19
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Excellent Products and Service. Wanted more information on my Hawaiian Palm. Contacted You Garden and spoke to Emma Spridgen Customer Service Executive who promptly sent me an e-mail with all the information I requested.
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Beautiful and unusual plant which arrived well packed and in its 12cm pot. Would highly recommend this Company for its first class products and Customer Service. Will certainly buy from them again and again.
Review Submitted: 16/04/2018 - 18:29:27
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Excellent service
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Thank you so much for replacing my Hawaiian palm which was damaged on arrival. Very good service and new one is perfect
Review Submitted: 16/04/2018 - 18:38:16
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The first plant sent to us was badly damaged in transit. Sent them an email about this and their response was very quick and very satisfactory.
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the first plant was badly damaged but the replacement is much better.
Review Submitted: 15/04/2018 - 19:18:18
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Plant was half out of pot.three leaves broken off an most of soil out of pot.
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Replaced plant in pot an gave some water most of leaves now yellow with most ready to fall! Not sure if dead or not.
Review Submitted: 15/04/2018 - 10:25:18
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No problems
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No instructions for cultivation but e-mail sorted it.
Review Submitted: 15/04/2018 - 09:12:30
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Competitive prices, great choice of products
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Healthy plant, very well packaged
Review Submitted: 15/04/2018 - 09:00:53
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Excellent customer service ~ dealt with a query quickly and with apologies
Review Submitted: 15/04/2018 - 00:11:57
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Always an exceptionally speedy and excellent service.
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Excellent product and service.
Review Submitted: 15/04/2018 - 10:50:45
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This is my first purchase.
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No instructions with palm on how to care for and water it which would be useful
Review Submitted: 15/04/2018 - 07:18:38
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Ordered on 31.03.18 and didn't receive until the afternoon of the 09.04.18 which was a Monday, that means that the plant was left over the weekend in the post office.
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Very disappointed. It looks almost dead, most leaves are yellowy brown now and they are shrivelling up.
YouGarden Comments
Thank you for contacting us.

The Hawaiian palm's leaves naturally yellow and fall; however if you are concerned please forward photos to us at CS@yougarden.com so that we can look into this for you.

Chris
Customer Service Executive
Review Submitted: 14/04/2018 - 18:26:17
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Arrieved in good time and nice condition
Review Submitted: 14/04/2018 - 09:13:22
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OK providing you keep me informed as to when deliveries can be expected. It's a shame you had to cancel my order for a Grand Barnacle Air Plant Kit . Will you be having any more in?
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I think you should think again about Yodel for delivering your houseplants. The box was battered and the delivery man at the door even handed it over upside down! I have received bad delivery from you with them before.

Needless to say a lot of soil had come out of the pot even though there was plastic wrapping round it. The cane (no doubt to keep the plant firm in the box) had slipped to one side meaning the plant was skewiff and leaves damaged. The rest of the leaves were mostly yellow and several had dropped off. Some of the leaves are starting to green up but hardly looking like a succulent!

The instructions were very misleading. The label stuck in the pot said, "water twice a week" whereas on your website it says, "allow the soil to dry out slightly before watering as the succulent stems store water and it needs to be watered less than other houseplants". I presume I should follow the website instructions??

I just hope I am rewarded in Sept and Oct when it is supposed to give some yellow fragrant flowers. If not I might just be asking for a refund.
YouGarden Comments
Thank you for your feedback.

Please accept my apologies on behalf of our courier for the way your parcel was delivered. Please monitor the palm and update us via email if you're concerned about its progress. Please accept my apologies for the confusion re watering: please follow the below instructions:

• Watering once a week is sufficient. If the soil is still moist, you could even skip a week.
• The plant is a succulent and therefore needs very little water - too much could kill it.

Unfortunately there are no current plans to restock the grand barnacle air plant.

Chris
Customer Service Executive
Review Submitted: 14/04/2018 - 17:49:56
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Good service
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Good fast service polite staff
Review Submitted: 13/04/2018 - 16:07:11
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Arrived quite quickly but was left on doorstep. Not the best of places!
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On receipt a couple of the leaves had fallen off, soil out of pot, however I like the plant. Hope it will get better as time goes by.
YouGarden Comments
Please accept my apologies on behalf of our courier - any problems with your palm in future please be sure to let us know.

Chris
Customer Service Executive
Review Submitted: 12/04/2018 - 07:28:51
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Yougarden always deliver on time
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The soil had been displaced probably the fault of the courier service
YouGarden Comments
I'm sorry to hear that your order was delivered in an untidy state, and hope that your plant was unharmed.

Chris
Customer Service Executive
Review Submitted: 12/04/2018 - 11:03:53
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I’ve used You Garden a number of times and have always been pleased with the products and delivery
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Gift for my son - he loved it
Review Submitted: 12/04/2018 - 05:42:02
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Plants arrive in good condition can not fault the service.
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Very very pleased with this plant had a few comments from the family..can't wait for the flowers to appear..
Review Submitted: 12/04/2018 - 07:33:40
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..
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Review Submitted: 12/04/2018 - 07:41:58
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Happy with the servise
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Lovely healthy plant
Review Submitted: 12/04/2018 - 11:20:16
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I was disappointed that on opening the package the plant had lost 4 leaves and was rather cramped in its pack.
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I PUT THE POT IN A LARGER BOWL WITH A LITTLE WATER AND I WILL JUST HOPE FOR THE BEST
Review Submitted: 12/04/2018 - 09:06:42
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service was very good
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plant was good but disappointed as i thought it came in pot it was advertised in not the black plastic pot it came in
Review Submitted: 12/04/2018 - 11:31:18
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Received very quickly
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Plant was in excellent condition
Review Submitted: 12/04/2018 - 17:58:54
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Great service
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Great service
Review Submitted: 12/04/2018 - 14:19:00
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Some things are very expensive and not value for money. Everything gets packed in one box with no concern about the products. Postage and packing in very expensive and would stop me ordering again
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Plant damaged told it will be ok, obviously company doesn't care about their customers
YouGarden Comments
Thank yo for your feedback.

The Hawaiian palm drops leaves pretty regularly, and particularly in transit - there shouldn't be anything to worry about there, but if the plant fails to progress well please do contact us again.

Chris
Customer Service Executive
Review Submitted: 12/04/2018 - 06:20:11
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Little time given between joining & expecting my comment
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Several leaves newly fallen on delivery
YouGarden Comments
We send out requests for Feefo reviews on a weekly basis - I'm sorry to hear that this was inconvenience for you. We like to give customers the chance to tell us what we're doing right and wrong!

Leaves should fall fairly regularly from the Hawaiian palm - if it gets worrying please don't hesitate to let us know.

Chris
Customer Service Executive
Review Submitted: 12/04/2018 - 07:13:01
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so pleased with the service I have Received from You garden,I would not hesitate to recommend them to others.
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As far as I can tell this Plant has arrived in good condition,I will need a few days to see if it will stay in good condition and flourish.
Review Submitted: 10/04/2018 - 19:20:33
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Had a little problem sorted strait away A+++
Review Submitted: 09/04/2018 - 05:47:43
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No problems any query answered promptly
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Answered a question about these ok
Review Submitted: 09/04/2018 - 10:56:52
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Good delivery times, Good company to deal
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Lovely plant, very unusual, looks healthy,very pleased
Review Submitted: 08/04/2018 - 15:02:06
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Any dealings with them are dealt with swiftly, communication is excellent
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Hawaiian Palm arrived safely, well packed and secure. Followed the instructions included. PLant is doing well
Review Submitted: 08/04/2018 - 18:23:43
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Arrived as planned
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Arrived in good condition but within days all leaves turned yellow and fell off, this can happen according to website but time will tell whether it recovers but at the moment doesn't look too promising
YouGarden Comments
Thank you for contacting us.

The Hawaiian palm's distinctive trunk pattern is formed by the leaves yellowing and dropping off; please can you monitor the plant and come back to us in a few weeks if you still have concerns.

Chris
Customer Service Executive
Review Submitted: 08/04/2018 - 20:57:42
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brilliant service and great packageing wonder full plants.
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love the palm plant
Review Submitted: 08/04/2018 - 12:26:50
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Everything seems good but I have only had them a few days. Service was very good.
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Seem very good.
Review Submitted: 08/04/2018 - 15:16:03
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Emails a bit misleading concerning delivery
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Very pleased with plant. Exactly like description
Review Submitted: 08/04/2018 - 08:56:02
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Ordered 30 March - delivered 4 April, loose soil in polythene bag, not in plantpot, looks as if they had been shaken up and thrown about with soil all over the leaves. Every time anything is delivered by Yodel everything is damaged, they are the worst carriers I have ever known!
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Hopefully the plants will recover from their horrendous journey with plenty of TLC.
YouGarden Comments
Please accept my apoologies on behalf of our courier for your untidy delivery. If any of your plants have suffered long term effects please let us know in the future so that we can address this for you.

Chris
Customer Service Executive
Review Submitted: 08/04/2018 - 00:40:07
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Prompt service
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The package was damaged and the Hawaiian plants not secured, so leaves had been nocked off. There is another question the leaves are going yellow after re-potting. I did mix some potting soil with builders sand. Is this OK and whether the yellow are assign of further problems.
Review Submitted: 08/04/2018 - 21:39:18
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Plants and shrubs always arrive healthy and well packed on the odd time they were damaged in transit customer care sorted problem out and replaced plant Thank You
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Nice looking and healthy Hawaiian palm money well spent Thanks
Review Submitted: 07/04/2018 - 09:05:53
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After sales service excellent. replacing palm
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Palm in poor condition on arrival, but you garden are replacing it
Review Submitted: 07/04/2018 - 05:33:32
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My order arrived earlier than I expected and in good condition
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I, in my lack of knowledge thought that the plant will be in flower. for Easter, but of course it was not. I am looking forward to seeing it in bloom.
Review Submitted: 07/04/2018 - 09:39:08
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efficient and prompt
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Beautiful plant so healthy very delighted
Review Submitted: 07/04/2018 - 07:24:59
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Average
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Nice plant. Shame bad packaging ruined it. Will think again before another order
Review Submitted: 06/04/2018 - 23:33:01
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Not the first time i have purchaeed from them and wont be last
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Looked a bit aneamic but put that down to yodel taking longer than expected to deliver ( and leaving it upside down behind bin despite note on doorsaying if not in deliver to neighbour - was there for 2 dats as was working away )
Review Submitted: 07/04/2018 - 13:27:52
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Poor
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The plant looks half dead
YouGarden Comments
The Hawaiian palm's leaves should yellow and drop fairly regularly - if you're worried that there is something wrong with the plant please email photos to CS@yougarden.com so that we can advise.

Chris
Customer Service Executive
Review Submitted: 07/04/2018 - 12:11:22
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Very well packed, plant delivered in top condition.
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An interesting addition to my collection of unusual plants. I hope it will flower in due course.
Review Submitted: 07/04/2018 - 10:52:40
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Good delivery
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Great plant
Review Submitted: 07/04/2018 - 09:11:03
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Service is good but when it comes to the delivery my parcel was lift on the doorstep I think because I was not at home so they just lift it without a signature so when we come back after three days after it had been raining and windy I found the parcel out in the garden all wet and in a terrible mash so I was very disappointed to think it’s a very rare plant and it was damaged. All they have to do is leave it with any neighbors.
Review Submitted: 07/04/2018 - 19:54:40
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Prefer satisfactory to good plant was damaged, on arrival. When contacted and explained and supplied photo no effort to help. Daughter me write further message saying perhaps refund for postage as inadequate. This prompted good will gesture to refund price of plant.
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The plant appeared too tall for box, result 6 leave broken off and further 2 hanging.
Hoping plant will still flourish, potting loam had moved to one side, no packing inside to restrict movement.
YouGarden Comments
Thank you for your feedback.

The Hawaiian palm loses leaves regularly as its distinctive trunk pattern is formed; as the full price of the plant has now been refunded I hope this is satisfactory to you.

Chris
Customer Service Executive
Review Submitted: 07/04/2018 - 15:26:57
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Prompt delivery Palm looked a little sorry for itself but with care should soon buck up.
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The two Hawaiian Palms were presents for different people. They are both delighted with them.
Review Submitted: 07/04/2018 - 22:20:35
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Service excellent any enquiries dealt witheffiently
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Not enough information given on how too care for this plant especially as you are trying to save this species,i have had too call twice for advice and have only had the plant just over a week??
YouGarden Comments
I'm sorry that you haven't received enough info about caring for the Hawaiian palm - a care sheet has now been sent to you via email.

Chris
Customer Service Executive
Review Submitted: 04/04/2018 - 14:27:27
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First delivery had lost most of its leaves, one call and another was on its way and kept the original, no questions, no quibbles and even changed the way they packaged the item after our chat, doesn’t get better than that
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No flowers yet, repotted and looking good though
Review Submitted: 04/04/2018 - 16:49:11
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arrived when it said it would
Review Submitted: 04/04/2018 - 11:28:13
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Good service and information.
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So far so good . a few leaves have fallen which was expected. I look forward to see how it develops.
Review Submitted: 01/04/2018 - 12:15:16
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prompt delivery - not always waiting for me to open the door (I do not stand behind it)
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disappointed - yellow leaves dropping off - bare now
no cultivation instructions - important as it is an unusual plant
YouGarden Comments
Thank you for your feedback.

The Hawaiian palm's trunk pattern is formed by leaves yellowing and falling off - however if you're worried too many have fallen please send photographs to CS@yougarden.com. In the meantime, please find care instructions below:

Give the plant a sheltered position in the house or garden in summer to prevent excessive leaf drop, and place in a light position indoors in winter for the best results, keeping it frost free.

The Hawaiian Palm enters dormancy during the summer returning to growth again from August, when new leaves will develop in the crown. Older leaves at the bottom of the plant yellow and fall off naturally during the growth cycle forming the characteristic succulent trunk - remove fallen leaves regularly.

The plant can reach a height of 1m, so keep an eye on it as it grows and pot up into a larger pot as necessary to prevent it becoming top heavy.

Chris
Customer Service Executive
Review Submitted: 31/03/2018 - 12:19:41
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Prompt response to my order which came sooner than I had expected. Well done.
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A really lovely dufferent indoor plant - very well packed. Ccn't wait to see it in flower!
Review Submitted: 30/03/2018 - 07:17:02
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Satisfactory service.
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Growing well.
Review Submitted: 30/03/2018 - 12:11:02
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Delivered promptly and in good order.
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It looks fantastic but a few of the leaves have turned brown after the palm was transplanted.
Review Submitted: 30/03/2018 - 16:02:05
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Very easy site to navigate. Secure payment
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Healthy plant. Looks really good
Review Submitted: 30/03/2018 - 07:12:33
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Excellent all round service thank you
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Good healthy plant
Review Submitted: 30/03/2018 - 05:53:48
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Undecided
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Carrier box weak and enclosed plant had already lost 8 leaves inside box. Several have dropped since. No instructions enclosed of how to look after the plant. Had to google this.
YouGarden Comments
Thank you for contacting us - the Hawaiian palm should lose its leaves regularly, but please contact us at CS@yougarden.com if you're worried that it's losing more leaves than it should.

Chris
Customer Service Executive
Review Submitted: 29/03/2018 - 12:35:16
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Product arrived safe and sound
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Very pretty
Review Submitted: 26/03/2018 - 07:34:36
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Normally vert good
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Plant arrived in poor condition. Repotted now it is all but dead
YouGarden Comments
I'm sorry to hear that your Hawaiian palm is struggling. Please email photographs to CS@yougarden.com and we'll be able to look into this for you.

Chris
Customer Service Executive
Review Submitted: 26/03/2018 - 06:25:24
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quick, efficient and value price
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plant good size, was bashed around a little in transport so several leaves were damaged
Review Submitted: 26/03/2018 - 05:52:58
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Poorly packaged and some arrived damaged but customer services responded helpfully
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Arrived quite damaged due to poor packaging. Customer services said it should recover so will have to wait and see.
YouGarden Comments
I hope that your Hawaiian palm is on the mend now, but please be sure to contact us again if you have further concerns.

Chris
Customer Service Executive
Review Submitted: 26/03/2018 - 08:34:30
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everyone is very helpful
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the one is great, which i gave to my friend.
but the one i kept looks very sad at the moment.
YouGarden Comments
I'm very sorry to hear of a sad-looking Hawaiian palm. They do tend to lose leaves regularly; however if you forward us some pictures we'll be able to best advise you on its condition. CS@yougarden.com

Chris
Customer Service Executive
Review Submitted: 26/03/2018 - 10:07:15
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They are very quick to send out my orders.
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Plant arrived battered and bruised, 9 leaves off, half out of pot and half the earth out as well, roots torn. I have re-potted but it is still loosing leaves. The packaging was fine no signs of squashing, I feel it was probably thrown about in transit.
no problem with other orders.
YouGarden Comments
I'm sorry to hear that your Hawaiian palm has suffered a rough ride. Please can you forward some photos to CS@yougarden.com so that we can take a look at it for you.

Chris
Customer Service Executive
Review Submitted: 26/03/2018 - 08:48:41
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Excellent service
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Very healthy looking plant.
Review Submitted: 26/03/2018 - 10:30:13
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I think your service is excellent and the products are well packed.
Review Submitted: 26/03/2018 - 08:44:32
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Healthy, well packed plants delivered speedily
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Looks a little the worse for wear at the moment - possibly suffering from being at too low a temperature during transit - hopefully it will recover with a little tlc.
Review Submitted: 26/03/2018 - 08:06:14
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Helpful service following a complaint about the condition of the plant
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Plant damaged because of very poor packaging
YouGarden Comments
Please accept my apologies for the packing on this occasion - we pride ourselves on good packing. If your worried about your plant please email photos to CS@yougarden.com and we'll be happy to address this for you.

Chris
Customer Service Executive
Review Submitted: 26/03/2018 - 10:01:39
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I Use yougarden often and never had any problems.
Review Submitted: 26/03/2018 - 10:16:47
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fast efficient service,plant arrived in good condition.
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looking a little sorry for itself at the moment hope it will improve soon.
Review Submitted: 26/03/2018 - 09:10:09
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First order of two cherry bushes arrived quickly. one bush has many shoots and appears fine, the other has done nothing yet.
Second order of Hawaiian palm arrived quickly, badly packed and in poor condition.
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This plant arrived packed on its side in a box clearly labelled "this side up" most of the potting soil had fallen from the pot and many of the leaves are wilted and appear to be dying. Hopefully it will recover
YouGarden Comments
I'm sorry to hear your order arrived in an untidy state. Please monitor your cherry and Hawaiian palm and let our customer service department know if either of them fail to progress as you'd hope.

Chris
Customer Service Executive
Review Submitted: 26/03/2018 - 22:28:12
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good
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what kind of feeding
Review Submitted: 26/03/2018 - 15:11:59
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The plant arrived in a very poor condition, I telephoned You Garden and they replaced it straight away free of charge
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When I opened the delivery box 8 leaves were detached from the palm, and the remaining leaves were in a very poor condition. The item had been despatched on the Friday but arrived Tuesday. It had been a very cold weekend with snow and frost I think the plant had been stored in the back of a delivery van where it got much too cold
YouGarden Comments
I'm sorry to hear that this item arrived in a poor state, but glad to hear that it was replaced with a minimum of fuss.

Chris
Customer Service Executive
Review Submitted: 26/03/2018 - 07:09:16
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First order
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The plants leaves have turned yellow and gone limp. I have watered it but not too much.
YouGarden Comments
The Hawaiian palm's characteristic trunk is formed by the leaves yellowing and falling from the tree. If you are worried that too many leaves are falling please email photos to CS@yougarden.com so that we can advise you.

Chris
Customer Service Executive
Review Submitted: 26/03/2018 - 18:02:30
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When Plant arrived there was no dirt in pot it was all over the leaves. The plant looks dead. Am hoping that the only leaf on top that's not sagging means plant will live
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Might be nice if it lives but at moment don't look good
YouGarden Comments
Thank you for contacting us.

I'm sorry to hear of this untidy delivery - please forward me some photographs to CS@yougarden.com and I'll be happy to advise on your plant.

Chris
Customer Service Executive
Review Submitted: 26/03/2018 - 07:37:23
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The plant may survive but may well not. It was probably ok when it left but unfortunately the transit conditions were not good enough
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The plant did not arrive in good condition. The soil was bone dry. Most of the loose soil had fallen out of the pot. One leaf was broken a few others were shrivelled.
I have repot ted and watered but it doesn't look god.
YouGarden Comments
Thank you for contacting us. I'm sorry to hear that your Hawaiian palm is struggling a little. Please can you forward photos to CS@yougarden.com and we'll be happy to address this for you.

Chris
Customer Service Executive
Review Submitted: 26/03/2018 - 15:52:42
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The plant was packed so no damage befell it. The plant is beautiful and strong.

Looks great, thank you.

Christina
Review Submitted: 25/03/2018 - 08:33:01
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Very efficient
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Arrived upside down, with larger leaves broken.
Have now removed to only small leaves and looks ok and keeping fingers crossed!
YouGarden Comments
I'm sorry to hear that your order arrived in an untidy state, but I'm pleased to hear that your palm is making good progress now.

Chris
Customer Service Executive
Review Submitted: 25/03/2018 - 00:19:24
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Good products, good offers. Consistently bad packaging of products.
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Good plant but badly packaged, causing some damage to it
Review Submitted: 25/03/2018 - 04:40:39
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Normally good service
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Plant arrived in a box that showed way up but I suspect it hadn't been kept that way.Box was battered and a lot of fresh leaves were lose in the bottom.The rest of the plant was healthy with about 6 leaves left attached.It seems ok but would have looked better with all of its leaves on.
YouGarden Comments
Thank you for your feedback.

The Hawaiian palm is supposed to lose its leaves regularly, as this is what forms its distinctive trunk - however this sounds like a few too many at once. Please can you let us know if you have any concerns over the plant's long-term health.

Chris
Customer Service Executive
Review Submitted: 25/03/2018 - 00:25:10
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Swift and well protected in transit
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Soooo lovely
Review Submitted: 25/03/2018 - 07:46:14
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No coment
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Plant badly packed leaves fallen off not worth the money
YouGarden Comments
thank you for contacting us.

The Hawaiian palm does shed leaves quite easily, however if you're concerned please forward photos to CS@yougarden.com so that we can take a look.

Chris
Customer Service Executive
Review Submitted: 25/03/2018 - 07:22:23
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Delivered promptly and in good condition.
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It is as it was described very nice.
Review Submitted: 25/03/2018 - 16:52:15
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excellent service
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The leaves are turning yellow.
Review Submitted: 25/03/2018 - 08:56:58
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prompt delivery and plant in good condition
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looks healthy
Review Submitted: 25/03/2018 - 08:18:38
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Plants well packed
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Excellent service plant in good condition
Review Submitted: 25/03/2018 - 15:41:33
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Great all round service thank you.
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Beautiful.
Review Submitted: 25/03/2018 - 06:16:40
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Delivery ok
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Plant loosing leaves very quickly?? Is it meant to do this??
YouGarden Comments
Thank you for your comments.

The Hawaiian palm does lose leaves regularly - this is what forms its distinctive trunk pattern. If it seems to be losing too many please forward us photos at CS@yougarden.com

Chris
Customer Service Executive
Review Submitted: 25/03/2018 - 06:58:22
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Good, fast reliable service
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Arrived well packaged, plant doing well, looking forward to seeing it flower.
Review Submitted: 25/03/2018 - 07:28:37
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Poor way to package the plant. a horizontal box for a vertical plant. The courier just did not take enough care for it.
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I lost about 10 throngs of leaf from this plant. Will it survive? still hangs on the balance!!
YouGarden Comments
Apologies for the way your plant was delivered. Please forward us some photos if you're concerned - the address is CS@yougarden.com

Chris
Customer Service Executive
Review Submitted: 25/03/2018 - 01:06:30
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Order dealt with promptly and items delivered in excellent condition.
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New plant to me. Care instructions look straightforward. Unusual looking but very attractive with it.
Review Submitted: 25/03/2018 - 11:57:59
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Good service but could be more careful when packing the plants
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Not sure yet as only just got it but a lot of the leaves were broken off and soil out of pot . A lot of the leaves are going yellow so I hope it’s ok
Review Submitted: 25/03/2018 - 00:34:06
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Good service
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Not really sure,the leaves have nearly all fallen off
YouGarden Comments
I'm concerned that your Hawaiian palm may be losing more leaves than it should be - please can you forward photos to CS@yougarden.com so that we can assess this for you.

Chris
Customer Service Executive
Review Submitted: 25/03/2018 - 07:08:40
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Your company and service is Excellent 10 out of 10 I will always recommend
However your delivery couriers that’s another story sorry 1 out of 10
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Very nice thank you
Review Submitted: 25/03/2018 - 14:42:47
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Brighamia Insignis - 'The Hawaiian Palm'
Brighamia Insignis - 'The Hawaiian Palm'
12cm pot
Item: 800095
Only £19.99
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