Thank you for shopping with us! Due to high demand please allow 14 working days for delivery

Placing an Order

How do I place an order?

You can order through our secure website, by calling our UK call centre on 0844 6 569 569 (Calls charged at 5p/min plus your network provider’s access charge), or by post by writing to YouGarden, PO Box 637, York, YO26 0DQ.

How can I pay for my order?

Online, we accept most major credit cards, except Diners Club and American Express. We also accept Amazon Pay and PayPal payments. By post, we accept Cheques made payable to “YouGarden”. We are unable to accept National Garden Gift Vouchers at this time. For more info see “Paying For An Order”.

Offer Codes

Only one offer code can be used per order. Simply enter the code at the checkout online or let our call centre know your promotional code and your discount will be applied. For more info see “Offer Codes, Vouchers & Credit Notes”.

1. If you're not totally happy with your order, return it within 30 days and we'll replace or refund in full!
2. Should any hardy plant fail to thrive thereafter, we'll replace free of charge - you just pay the P&P
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