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CONTACT US

If you haven't yet received your order and would like an update, please open a new email and simply type your order number ( beginning OR ) in the subject line. In the body of the message type 'where is my order' and send to [email protected]. Our automated assistant will check your order and reply immediately.

For queries about a delivered order, please be sure to include your order number, postal billing address and a photo where relevant, plus a short explanation and send to [email protected]

For any other queries, please first check on our Help Section.

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THANK YOU FOR SUBMITTING YOUR QUERY

Our customer service team are extremely busy at this time and may take longer to reply than usual, thank you for your patience.
You may also find some useful information in our Help Section

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DOUBLE GUARANTEE TO YOU:
1. If you're not totally happy with your order, return it within 30 days and we'll replace or refund in full!
2. Should any hardy plant fail to thrive thereafter, we'll replace free of charge - you just pay the P&P
ALL MAJOR PAYMENTS ACCEPTED
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