Bottlebrush Plant Callistemon citrinus Bottlebrush Plant Callistemon citrinus Bottlebrush Plant Callistemon citrinus Bottlebrush Plant Callistemon citrinus Bottlebrush Plant Callistemon citrinus Bottlebrush Plant Callistemon citrinus Bottlebrush Plant Callistemon citrinus
Bottlebrush Plant Callistemon citrinus
Bottlebrush Plant Callistemon citrinus
Bottlebrush Plant Callistemon citrinus
Bottlebrush Plant Callistemon citrinus
Bottlebrush Plant Callistemon citrinus
Bottlebrush Plant Callistemon citrinus
Bottlebrush Plant Callistemon citrinus
Bottlebrush Plant Callistemon citrinus

Bottlebrush Plant Callistemon citrinus

Delicious scent - loved by bees and butterflies
Bottlebrush Plant Callistemon citrinus  - Rating
  175 Customer Reviews     Read Reviews
Scented / Fragrant
Perfect In Pots
Plant In Sunshine
Winter Hardy
Wildlife Friendly
  • This unique exotic 'bottlebrush plant' has the most eye-catching fluffy red cylindrical flower heads during late spring and summer - hense the name!
  • It produces the most delicious lemony citrus scent as you brush past it - a scent much different to other common plants in the garden.
  • It's a very versatile plant and perfect as specimen in the lawn, against a wall or fence, or stunning planted in large pots as a tropical feature on the patio.
  • Callistemon will grow to about 1m tall, is extremely drought tolerant and is even winter hardy to -5C in the UK making it a fantastic low maintenance plant for any size garden.
  • Supplied as an established 3 year old plant in a 3L pot approx. 50-60cm tall already, ready to plant out or re-pot. 
3L Pot - Item: 510046
RRP £14.99
Deal Price £9.99
Save: £5.00 - 33%
Club Price: £8.99 - Save: £1.00   Join Today!
Usually despatched within
3-5 working days.
Buy 2 or more for only
Deal Price £8.49 (each)
Save: £13.00 - 43%
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Usually despatched within
3-5 working days.

Product Description

Who could resist touching the fluffy red cylindrical flower heads that drip from the branches of this evergreen shrub during late spring and summer? Not many. But this native of Australia has more going for it than just its 'stroke me' qualities.  

The tiny leaves that cover its arching branches release a delicious lemony scent when brushed, and its arching branches provide all year round interest. Wherever you plant it its perfect as specimen in the lawn, grown against a wall or fence, or planted in large pots. A real sun lover, give it the brightest spot possible.

You need to water a bottlebrush for its first season, but when established plants are extremely drought tolerant. Despite heralding from warmer climes this plant is incredibly tough and will easily cope with temperatures down to -5C protect it in harder winters by covering with fleece or grow in pots so it can be moved indoors (a shed, front porch, garage or conservatory would be ideal).

What Is Supplied

Item 510046 supplied as:
Supplied as a 3 year old plant in a 3L pot, ready to plant out.
Height now 50-60cm

Plant Information

Planting / Flowering Calendar
Best Time To Plant
When Your Plant Will Flower
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Fully Grown Plant dimensions (approx)
Plant Dimensions
100cm
60cm

Product Reviews

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Delivery timeframe was quite slow
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Excellent plant - well packaged and arrived in good condition
Review Submitted: 14/09/2018 - 10:22:31
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After complaining to you garde
N on original order, service 100% better
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Original order complete rubbish , replacement plants very good
Review Submitted: 14/09/2018 - 11:24:33
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Arrived well packaged
Review Submitted: 08/09/2018 - 09:32:25
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Easily negotiated website. Order received within expected timescale with notification of delivery.
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Well packed, healthy plant. Planted on day of receipt and is flourishing.
Review Submitted: 31/08/2018 - 07:39:59
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12 day delivery non acceptable, poor packaging, plants bent nearly double to fit box, should be box to fit plants, if as you say packed by your experts, Delivery only after numerous phone calls, Will never use you garden again, and have warned friends likewise,
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Stems broke off, many leaves brown, and straggly branches, not what was expected from a nursery.
YouGarden Comments
Thank you for providing feedback and we're sorry you were disappointed with delivery times and the plant received. I can see on your account that the wrong order number was given when you contacted us, so we wrongly advised your own order had been dispatched when it was still with the nursery so my apologies for this. If you've not already asked us to address the problem with the plant please do email cs@yougarden.com, thank you.

Emma
Customer Service Executive

Further to your subsequent email we're sending a replacement plant and sincerely apologise for any disappointment caused.
Review Submitted: 31/08/2018 - 09:01:33
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Very good service plants turned up on time and unmanaged very pleased
Review Submitted: 27/08/2018 - 10:24:15
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Would use again
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First class, plants look healthy.
Review Submitted: 26/08/2018 - 08:52:49
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Plants were well packaged and in good condition.
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Looking forward to seeing it flower.
Review Submitted: 26/08/2018 - 20:33:24
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Good communication and personable staff
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Well established plants arrived in good condition
Review Submitted: 25/08/2018 - 06:34:14
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Prompt delivery and plants arrived in good condition
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They were both taller than expected in good condition and so far still alive!
Review Submitted: 23/08/2018 - 07:36:20
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I was going to be away when the plants arrived but after a telephone conversation with one of your colleagues a more convenient time was arranged
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I kinda expected them to be in a bigger pot but will repot them myself so the plants have more room to grow
YouGarden Comments
Thank you for providing feedback on the delivery pots and trust your plants will thrive.

Emma
Customer Service Executive
Review Submitted: 23/08/2018 - 06:08:17
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The dispatch and delivery was very slow. took me 10 days to receive the plant.
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the plant was not as advertised. Very tiny plant around 10cm high with broken branches.
YouGarden Comments
We were very sorry to hear of this problem with your order and I can see you've now been refunded in full.

Emma
Customer Service Executive
Review Submitted: 23/08/2018 - 08:54:41
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Good service .
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It was a shame that 2 of the branches were 1/2 on.
Needed to cane and wire them .
YouGarden Comments
I'm pleased to hear our service was up to scratch but that the callistemon was slightly damaged. Should there be any further issue with the plant please do come back to us and we shall of course put this right for you.

Emma
Customer Service Executive
Review Submitted: 23/08/2018 - 08:17:13
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Excellent service, well packaged.
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Ordered 2 of these, both excellent condition, very strong and healthy good sized plants.
Review Submitted: 23/08/2018 - 08:02:52
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Prompt delivery
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Looks healthy and a good size
Review Submitted: 20/08/2018 - 13:21:02
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Quick delivery
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Plant looks really healthy
Review Submitted: 20/08/2018 - 04:44:31
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1st class.
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1st class.
Review Submitted: 18/08/2018 - 21:03:33
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very pleasant
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love my product
Review Submitted: 18/08/2018 - 14:30:32
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Easy to order and delivery as stated.
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The plant looks good. I look forward to seeing it in flower.
Review Submitted: 18/08/2018 - 05:34:22
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The customer service was excellent when I initially received a bad quality plant
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This was a replacement for a bad quality plant and it was excellent. It proved that the first one was poor.
YouGarden Comments
I'm glad to hear your replacement plant is thriving.

Chris
Customer Service Executive
Review Submitted: 16/08/2018 - 05:51:58
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I was very pleased with the service and would use them again .Excllent
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Excellent plant came in well wrapped parcel Iwould be happy to recommend them to anyone who is buying plants
Review Submitted: 16/08/2018 - 16:42:32
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Would order again good quality plants well packed
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Well packed & arrived in good condition now doing well in the garden
Review Submitted: 15/08/2018 - 16:10:33
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The plant arrived beautifully packed and very healthy. As I have bought it at the hottest summer this country has had for years I thought it might arrive dead but the mixture in the pot was still very damp..
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I have now potted this in a very large pot until I decide where to put it. It looks very healthy and I am very pleased with it and look forward to seeing it get bigger.
Review Submitted: 13/08/2018 - 16:02:45
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Yougarden give an excellent service a top grade plants and delivered in good condition.
Review Submitted: 13/08/2018 - 05:14:14
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great service.
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packaging excellent. good delivery
Review Submitted: 13/08/2018 - 11:07:26
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The staff were very helpful with my query and resolved the problem quickly
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The plant is very healthy and just what I expected
Review Submitted: 11/08/2018 - 14:53:48
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Very quick. Very efficient
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Beautiful, healthy plants arrived. Really good price for the size as well. Thank you
Review Submitted: 06/08/2018 - 06:22:04
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great service
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BETTER than expected for size and quality, well packed and arrived in excellent condition.
YouGarden Comments
Fantastic to hear that the items you received were of better size and quality than you were expecting.

Chris
Customer Service Executive
Review Submitted: 06/08/2018 - 18:19:19
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Good
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Very good so far.
Review Submitted: 03/08/2018 - 23:14:56
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I found my plant was delivered in excellent condition. And the planting instructions were very helpful
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My bottlebrush was a very good mature plant and easily planted
Review Submitted: 04/08/2018 - 10:53:23
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THROUGH ILL HEALTH NOW HAVE GARDENER BUT I LOVE IT ,MONEY FROM WHEN I HAD CAR HELPS RUN IT .
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ALWAYS COME VERY WELL PACKED IN THERE CONDITION And quickly
Review Submitted: 29/07/2018 - 10:40:48
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Ordering from you garden is plain and simple.
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The plant came protected and good condition.
Review Submitted: 29/07/2018 - 13:23:08
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Despite extreme heat plants arrived fresh .
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Despite extreme heat plants arrived fresh.
Review Submitted: 26/07/2018 - 05:00:48
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I like this company
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Bottlebrush..I hope for some colour soon.
Review Submitted: 26/07/2018 - 08:01:40
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Good quality plants
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Plants arrived quickly and in excellent condition
Review Submitted: 26/07/2018 - 06:53:16
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Very efficient and reliable
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Lovely quality plants ver happy
Review Submitted: 24/07/2018 - 19:50:12
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I have no problem with your company the lady was very helpful when I ordered them and they arrived in the time that was stated its just the condition of the plants.
Product:
I did not expect the bushes to be like the picture on your advert but I was disappointed because they was all dry and dead looking at the top as if the sun had killed them I have planted them in the hope that they will improve
YouGarden Comments
Hi there and thanks for leaving feedback for us. We're sorry to hear the plant didn't quite match the service this time. Thank you for planting up and providing all due care and of course if the plant fails to thrive we're here to assist via cs@yougarden.com.

Emma
Customer Service Executive
Review Submitted: 23/07/2018 - 18:14:53
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Fantastic service! You Garden definitely do what they advertise they do, they delivered quickly with good communication, excellent packaging and the quality of the plants I ordered was fantastic.
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Beautifully packaged, a health plant which I can't wait to see flourish.
Review Submitted: 23/07/2018 - 07:43:13
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Delivery a bit slow and not good at letting me know if something is not coming but otherwise I like You Garden and it's selection of plants that are a bit different
Review Submitted: 22/07/2018 - 12:13:08
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Quick delivery, amazing service. I will order in the future as well. :)
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I received the plant in really good condition. Thank you :)
Review Submitted: 21/07/2018 - 07:33:40
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The plants sent were not in a good condition.
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Just looked like a couple of twigs. Leaves fallen off and in a very small pot.
YouGarden Comments
Your Callistemon should have arrived carefully packaged and in good health. If this was not the case, as your feedback certainly suggests, please do get in touch as I cannot see you've yet contacted us directly. On the occasion that there's an issue we'll try to make it right! We're here via email cs@yougarden.com if you'd be so kind as to get in touch, thank you.

Emma
Customer Service Executive
Review Submitted: 21/07/2018 - 00:30:08
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Very good service and pleased with my item.
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Very pleased. Good condition.
Review Submitted: 20/07/2018 - 07:35:44
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very good service
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my plant arrived in good condition and packed well.
Review Submitted: 20/07/2018 - 09:06:15
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Fast delivery would use again
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Was quite dry when it arrived but planted and new growth already. I have nevere had this plant before so cannot wait to see what happens
Review Submitted: 20/07/2018 - 06:33:50
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good communication/well priced
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look healthy well packaged
Review Submitted: 19/07/2018 - 17:59:47
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Fast deliver
Review Submitted: 18/07/2018 - 04:41:44
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Service was quick and efficient.
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Great quality and healthy plant.
Review Submitted: 16/07/2018 - 07:45:12
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I am still waiting a reply to my email mail sent last week
Review Submitted: 16/07/2018 - 09:50:16
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Good communication. Good packaging and information. Great goods.
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Perfect
Review Submitted: 15/07/2018 - 08:20:05
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They took nearly a month to send the order. I thought it wasn't coming so bought elsewhere. Tried to cancel when they eventually were sending them.
YouGarden Comments
Thank you for your feedback - unfortunately it isn't possible to cancel an order that has already been dispatched. Please accept my apologies for the delay encountered.

Chris
Customer Service Executive
Review Submitted: 15/07/2018 - 06:38:13
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Good service
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This is due to hot weather and the plant turned up very dry and wilted hopefully a good drink of water will sort it out
Review Submitted: 13/07/2018 - 07:21:41
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Easy to order. However when items arrived they were well below the size advertised. Trying now to deal with Customer Services who can only be contacted my email and take days to respond. Thus company badly let down with their after sales. Still waiting to resolve from goods ordered 26.06, I.e.2 plus weeks later.....
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Advertised as 50-60cm height...arrived well below this and main leader chopped
Review Submitted: 13/07/2018 - 06:30:50
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Bush arrived well packed and healthy
Review Submitted: 13/07/2018 - 07:45:33
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Excellent and prompt service.
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Is just a spindle plant no trace of any flower at all.
YouGarden Comments
If you are concerned about your plant please forward photos to CS@yougarden.com so we can look into this for you.

Chris
Customer Service Executive
Review Submitted: 10/07/2018 - 09:24:56
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All very efficient and well packed up.
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Healthy plant, looks great. A bit of Australia in England for my husband!! THANK YOU
Review Submitted: 09/07/2018 - 10:15:09
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Good service, good product and will be using in the future
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Plants arrived on time and packaged well to avoid damage, plants arrived in a very healthy state and as of writing this still doing great
Review Submitted: 09/07/2018 - 05:56:10
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easy to navigate website, and informative
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arrived in good health and condition
Review Submitted: 07/07/2018 - 15:59:40
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very good service
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very good service
Review Submitted: 07/07/2018 - 16:10:48
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Always well packed
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Very good condition on arrival
Review Submitted: 07/07/2018 - 11:08:51
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I got nervous when after four days i decided to call the company. I discovered telephone calls were at a premium rate. Why? So they can make some money out of your telephone call. I sent an E mail. Received a reply that e mails are answered after 48 hours or it may be 5 business days. Why? In the end my order, a Bott le Brush tree arrived inside a week. So i am satisfied but still nervous with a garden supply company that charges you the customer for telephone calls.
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Product - the bottle brush bush seems to be alright.
Review Submitted: 07/07/2018 - 14:57:51
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Exlent service
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Looks nice but can't say what it's going to look like until it's grown and flowered
Review Submitted: 07/07/2018 - 06:33:51
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Good range of plants, great info on how and where to plant them.
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The only reason I haven't given it the top score is because the plant hasn't flowered yet. But when it does I'm sure I would give it an excellent score. When the plant was delivered it was boxed well and was really healthy looking. Its adapted well to its new home.
Review Submitted: 07/07/2018 - 06:50:08
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Easy to order, promp delivery, and good value for money
Review Submitted: 07/07/2018 - 02:01:28
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Delivery always seems to take longer than expected
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Looks ok so far, difficult to tell
Review Submitted: 06/07/2018 - 06:52:18
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Polite and helpful customer er services
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Good quality plants and they will replace if not happy. What more could you ask for
Review Submitted: 29/06/2018 - 13:47:26
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Excellent service and plants superb
Review Submitted: 28/06/2018 - 06:39:08
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Took a while to deliver due to stock shortage apparently.
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A few damaged and snapped branches but overall the plant seems OK.
Review Submitted: 24/06/2018 - 10:05:26
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Products are really good quality but shipping was abit slow but apart from that I’m super happy
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Amazing quality! Smells absolutely gorgeous!! Very lemony!! Good starting size for your garden too!!!
Review Submitted: 24/06/2018 - 12:12:29
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I have used their services a few times now and I am a new to gardener especially ordering from the Internet,but plants arrived well packaged and in very good condition and I intend to use their services more in the future.
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Very pleased with there condition and appearance better than I was expecting.
Review Submitted: 24/06/2018 - 08:12:28
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The plants arrived crushed together.I complained and a replacement was sent,it arrived covered in insect mites of some sort. I will not be using You Garden again
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See above!
Review Submitted: 24/06/2018 - 06:10:16
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The service is good but the delivery is getting longer and longer.
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The plant is what I expected
Review Submitted: 21/06/2018 - 11:32:19
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Ok.
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It was a gift for an aunt. She said it was received in great condition.
Review Submitted: 16/06/2018 - 20:11:49
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I think that the service was good and came when it was expected.
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This is beautiful addition to the garden, has a lovely fragrance and looks lovely.
Review Submitted: 15/06/2018 - 23:13:32
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Plants well protected by packaging and delivered as expected.
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Healthy plant already thriving .
Review Submitted: 14/06/2018 - 06:05:11
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Very good with keeping you informed about products
Review Submitted: 11/06/2018 - 15:15:29
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The plant was delivered quickly and in good condition.
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I don't know how to rate the plant as I don't think it's a citrinus. I can't smell lemons.
Review Submitted: 09/06/2018 - 17:39:34
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delivered by courior plant in perfect condition
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Lovely healthy looking plant
Review Submitted: 09/06/2018 - 07:46:50
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well packed quick delivery
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well grown plant in very good condition
Review Submitted: 07/06/2018 - 16:18:07
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every thing was 5 star
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that is 5 star also
Review Submitted: 07/06/2018 - 14:00:48
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Good service and well packged
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Lovely plant
Review Submitted: 06/06/2018 - 19:27:51
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Good service. Flowers arrived looking healthy.
Review Submitted: 06/06/2018 - 05:57:45
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Always excellent service and great quality
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Ordered 2 plants had both in perfect condition. Looking good
Review Submitted: 06/06/2018 - 07:50:02
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As said excellent
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Can’t really comment as needs re-potting but seems in good condition
Review Submitted: 06/06/2018 - 15:45:07
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Very goog
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The service was very good
Review Submitted: 04/06/2018 - 13:30:39
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Healthy plants, good organised delivery.
Review Submitted: 03/06/2018 - 07:03:21
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A very good company to order from I would definitely order from them again plants arrived in perfect condition
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Very happy with my bottle brush plant it arrived in perfect condition and it's doing very well so pleased I ordered it thank you. Definitely older another plant when I need to again
Review Submitted: 03/06/2018 - 06:55:21
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Haven't responded very well to my recent disappointing purchase
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A lot of dead flowers, some completely dead branches and the higher 'shoots' very bent.
Review Submitted: 03/06/2018 - 07:37:45
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Arrived when promised. Well packaged.
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Arrived in good condition. Appears to be thriving.
Review Submitted: 03/06/2018 - 12:45:01
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Excellent post sales updates.
10 out of 10!
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Plant arrived well packaged and in excellent condition.
Planted in a border immediately.
Well done!
Review Submitted: 02/06/2018 - 23:33:17
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Very good easy to order
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Arrived well packed healthy looking plant
Review Submitted: 03/06/2018 - 05:27:18
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Good quality plants
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Plant is excellent value and in tip top condition apart from 2 broken stems where the carrier (Yodel) had crushed the box in the delivery vamn
Review Submitted: 03/06/2018 - 14:37:57
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Was concerned that these were processed the Wednesday before a bank holiday with delivery due for the Tuesday. Wondered about the plants being en route for so long but they arrived in perfect condition and are very healthy. Love this company - they have always delivered a good service
Review Submitted: 02/06/2018 - 09:20:55
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Arrived quickly and in good condition
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Looks good so far
Review Submitted: 02/06/2018 - 14:37:10
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On the web site it said 3 to 7 working days delivery. It turned out to be 14 working days. No contact from company to say there was a delay
Review Submitted: 26/05/2018 - 08:15:15
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the first delivery the bottle brush plant was badly damaged but was replaiced straight away no problems.
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this plant arrived in good condition.
Review Submitted: 25/05/2018 - 11:06:45
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Plants arrived in good condition , good service
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Both bushes arrived in good condition very pleased
Review Submitted: 18/05/2018 - 05:18:28
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Poor quality items sent not what you would except
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Poor quality,broken branches, mangled I would describe it
Review Submitted: 17/05/2018 - 05:38:02
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It took a while from ordering but my only complaint was the delivery time - Yodel didn't deliver until 2 days after YouGarden said they would - but the packaging was so good that the plants didn't suffer from being boxed up for the extra 2 days.
Review Submitted: 17/05/2018 - 11:57:51
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The plants arrived in excellent condition, but the courier just left the box outside the front door without ringing the bell or putting a note through, so if we hadn't looked out for something else we would have had no idea the box was there. The previous order I had was left in the same way, and had been there all night in the rain.
Review Submitted: 14/05/2018 - 16:32:54
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Good Well Packaged
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Arrived In Good Condition
Review Submitted: 14/05/2018 - 13:17:48
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Plants in good condition and well packed. Always on time
Review Submitted: 13/05/2018 - 09:43:42
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Good quality plants , this is my 3rd order , and they have all been good quality and reasonable service.
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Looked a bit sad when I received it as it had been in transit for 5/6 days because of bank holiday but it is looking , after 4 days in its new pot , lovely .
Review Submitted: 13/05/2018 - 09:48:22
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always helpful when i phone.
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lovely condition.
Review Submitted: 11/05/2018 - 07:00:31
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Great quality, fast delivery, well packed
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Beautiful, healthy, strong plant. Looking forward to watching it grow
Review Submitted: 11/05/2018 - 01:08:48
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No hassle gardening!
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Looks great in a big pot can't wait for it to show its brushes!
Review Submitted: 11/05/2018 - 20:35:55
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Arrived on time and was as described in the advert
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Well packed and is in good condition
Review Submitted: 11/05/2018 - 16:54:12
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So easy to order, and great service when you phone enquiries
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Plant looked a bit sad on arrival, but picked up when moved to a bigger pot and fed
Review Submitted: 10/05/2018 - 06:13:05
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Good specimens, well packed, delivered promptly.
Review Submitted: 10/05/2018 - 07:56:37
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Excellent delivery service
Review Submitted: 10/05/2018 - 10:16:55
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Prompt service,plant arrived suitably packaged.
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Beautiful looking plant,
Review Submitted: 10/05/2018 - 07:44:34
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Quick service plants arrived in good condition website easy to use
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Arrived in good condition nice plant adds lovely colour to our garden
Review Submitted: 10/05/2018 - 08:18:02
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We have used this company before, the prices are very good and the plants good quality but it isn't the fastest of companies when it comes to going from placing order to goods being dispatched.
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We have wanted one for a while and at these prices we have finally got one. The plant looks healthy and arrived in good condition.
Review Submitted: 07/05/2018 - 12:48:57
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Great service
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Lovely condition and quickly flourishing
Review Submitted: 07/05/2018 - 07:01:18
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very good would recomend anyone to us you
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lovely plant good condition on delivery
Review Submitted: 30/04/2018 - 08:08:33
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Service was good, would have liked a bit more info between order confirmation & dispatch details. i.e. Order is progressing & we hope it will be with you with the next ..... days. Other than that no problem.
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Plant look good & healthy, can't wait for it to flower!
Review Submitted: 27/04/2018 - 08:22:08
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none better
Review Submitted: 27/04/2018 - 16:11:03
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So easy to order. Spoke to customer service and the person I spoke to was so lovely and helpful.
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Arrived looking healthy and is now thriving in my patio pot.
Review Submitted: 27/04/2018 - 22:29:42
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Plant arrived in Excellent condition
Review Submitted: 23/04/2018 - 04:25:04
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Could not fault the service
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Extremely pleased with the plant. As soon as it was planted out in a large container it started to spread and blossom and I think it is going to be a beautiful addition to my pstio
Review Submitted: 23/04/2018 - 07:34:12
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Took much longer to arrive than expected. Disappointed as I ordered this as a birthday gift which was almost 2 weeks late.
Review Submitted: 22/04/2018 - 09:37:45
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Good packaging with prompt delivery.
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seems to be a nice healthy plant
Review Submitted: 09/04/2018 - 16:09:49
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NEEDS TO KEEP CUSTOMERS MORE UPDATED ON WHEN TO EXPECT DELIVERIES AS I AM STILL WAITING ON ONE PLANT STILL TO COME AND ALL IT SAYS IS TO FOLLOW BUT WHY AND WHEN?
Product:
HAVE PLANTED IN POT STILL TO SEE HOW IT GROWS AS IT NEEDS TO BUSH OUT MORE
YouGarden Comments
Please accept my apologies for the delay encountered - the callistemon should be on its way to you shortly.

I hope your crinodendron is picking up now, nut if you are worried please forward photos to CS@yougarden.com so that we can assess it for you.

Chris
Customer Service Executive
Review Submitted: 08/04/2018 - 11:42:23
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good choice
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a good looking plant
Review Submitted: 02/04/2018 - 10:15:21
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Contact excellent delivery v/good
Review Submitted: 01/04/2018 - 07:05:24
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Really good service, plants arrived safely.
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Plants looked very healthy.
Review Submitted: 31/03/2018 - 07:52:36
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The order was placed on 11 Feb and delivered on 27 Feb. Customer Services were pretty useless, unable to provide a reason for the late delivery or even a delivery date. As I said in my e-mails, I wouldn't use the company again, which is a shame as I have used you on several occasions previously. It's also becoming really irritating that you can't get my name right.
Product:
The plant appeared to arrive in good condition.
YouGarden Comments
Please accept my apologies for the delay encountered on this occasion.

I can confirm that the name on your account is the one provided to us; if you'd like this amending please forward details and we'll be happy to sort this for you.

Chris
Customer Service Executive
Review Submitted: 05/03/2018 - 18:44:59
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Plants have always arrived in a good condition and well protected.
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In dormant phase at present!
Review Submitted: 03/03/2018 - 07:22:55
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prompt delivery
Review Submitted: 15/02/2018 - 14:43:02
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First class for both service and quality of goods
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excellent quality.Goods always arrive in first class condition,having been watered prior to despatch.I've never received any order,which has not been in top condition.
Review Submitted: 13/01/2018 - 09:53:51
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Great service & very pleased with my order
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Very healthy
Review Submitted: 17/11/2017 - 06:55:08
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Superb prompt service
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Very healthy plant
Review Submitted: 06/10/2017 - 17:42:37
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No information regarding how my purchase is proceeding.
I telephoned to ask if it had been sent 5 days after purchase and told that it hadn't been sent yet and that it would be going in the next few days.
No email to say purchase has been despatched.
Product:
Absolutely beautiful and packed well
YouGarden Comments
Good afternoon,

I'm really sorry for any disappointment caused by the delivery times.

Orders are usually picked and dispatched in 7-10 days and will then take a further 3 days in transit.

We're glad to hear that the plants were healthy and what you hoped for.

Kind regards
YouGarden
Review Submitted: 22/09/2017 - 05:50:34
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Fast delivery. Prices are ok. Few broken bits on my bottle brush plants sadly
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Had a few bits broken off in the box
Review Submitted: 17/08/2017 - 11:49:39
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An easy company to deal with. A good selection of plants. Straightforward website.
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I bought this plant for my niece & her partner, so it was sent to her address. It arrived OK and I believe that it was in good condition.
Review Submitted: 26/07/2017 - 04:49:13
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Excellent exotic plants from the other side of the world ��
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Very nice healthy plants cannot be faulted
Review Submitted: 21/07/2017 - 08:57:40
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very good
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nice bush
Review Submitted: 14/07/2017 - 09:49:38
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An item was missing from a delivery. When I phoned them to report this, it was immediately actioned, and I received the item next day.
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It was a bit battered, but I think it will survive!
Review Submitted: 14/07/2017 - 07:14:55
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Great plants great service
Review Submitted: 08/07/2017 - 21:25:48
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good plants and service
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healthy looking young plant
Review Submitted: 07/07/2017 - 09:11:17
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Easy to use use
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Good quality and sizeeasy
Review Submitted: 07/07/2017 - 16:52:08
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Loose items could have been secured better within the box as they had damaged one of the more tender stems during the delivery process.
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Lovely healthy plant.
Review Submitted: 01/07/2017 - 09:11:44
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All in good condition after delivery, very happy !
Review Submitted: 29/06/2017 - 08:16:04
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2 of the 3 plants were tall but were bent over to fit in the box, none of them looked particularly healthy.
Product:
Plant quite dehydrated when it arrived, the weather was very hot and that added to the condition. I have repotted and fed it and that has helped, and it is now perking up.
YouGarden Comments
Thanks again for your order. I am sorry to hear that it wasn't in the best condition on arrival. It does sound like the hot weather affected your plants, however they do usually make a full recovery as you have stated. If the plant does not thrive, please get in touch and let us know.

Will
Head of Customer Service
Review Submitted: 29/06/2017 - 21:48:14
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Great quality plants and service
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Excellent quality
Review Submitted: 09/06/2017 - 09:03:55
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Plants arrived on time
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Plant was in good condition
Review Submitted: 02/06/2017 - 07:41:15
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Excellent service. Prompt delivery.
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Good plants Arrived in excellent condition. Thriving.
Review Submitted: 28/05/2017 - 11:43:25
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Friendly and helpful
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I requested a replacement as the plant I received had broken stems. The replacement arrived in a few days in excellent condition
Review Submitted: 20/05/2017 - 07:38:49
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Delivery took longer than expected.
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One of the plant stems was broken .Have planted it ,but it's not as bushy as it should be.
Review Submitted: 18/05/2017 - 07:14:54
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A plant that I had ordered was damaged. I rang Our Garden and they send another one very quickly.
Product:
Strong plant in a sturdy pot
Review Submitted: 16/05/2017 - 08:46:19
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the plant arrived at the time I was advised it would and in spite of being in a large box which allowed it to move around not all of the red had come off.
Product:
The plant is lovely and has started to show signs of new growth already its just a shame that its red "spines ?" came off.
Review Submitted: 13/05/2017 - 19:10:03
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Great!!!!!!!!!!!!!!
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It was a very good Bush and my Wife loves it!!!
Review Submitted: 13/05/2017 - 08:50:44
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Past experience has been good with this company (hence I continue to rate them as 'Good') however, on this occasion the two plants I ordered were crudely stuck together resulting in a number of damaged lower stems and above average number of torn leaves
Product:
These are attractive plants (I purchased two) but they arrived somewhat leggy and with damage to the lower parts of the stem. They have been planted out and will, hopefully, recover. If I could rate them as 'hopefully satisfactory'; as opposed to'good' I would
Review Submitted: 12/05/2017 - 11:57:01
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great service but postage is expensive
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great healthy plant
Review Submitted: 05/05/2017 - 05:52:55
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A good company to deal with
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plant arrived in first class condition
Review Submitted: 04/05/2017 - 05:20:50
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good container but delivery man obviously a pscychopath & vented his anger on a defenceless box. Did NOT ring the bell so Pure luck I found the container & rescued the contents .
Review Submitted: 04/05/2017 - 16:53:40
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Good service, well packaged
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Plants were in excellent condition, loads of flowers
Review Submitted: 01/05/2017 - 10:55:25
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Great service but it would have been nice if they could have let me know by email on which day the plants would be arriving
Review Submitted: 30/04/2017 - 07:31:27
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Plants received in excellent condition and very well packed
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Starting to flower in the weak scottish spring sunshine and looking good.
Review Submitted: 29/04/2017 - 14:59:16
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Very smooth service since I completed an advert in the Radio Times.
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Very well packed, plant received in fine condition.
Review Submitted: 25/04/2017 - 15:18:29
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Very prompt delivery
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A strong plant will do well in my garden
Review Submitted: 10/03/2017 - 09:11:24
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Prompt service
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Excellent quality
Review Submitted: 13/07/2016 - 15:35:36
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First class customer service as regards telephone order.
Review Submitted: 07/07/2016 - 08:32:38
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very highly recomenned
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exellent lovly condiction
Review Submitted: 05/07/2016 - 19:16:19
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All plants arrived in really good condition, are now planted and looking good!!
Review Submitted: 05/07/2016 - 09:05:22
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Product arrived later than expected
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Product arrived in good condition re packaging - but due to being a few days later than expected the roots had dried out.
Prolonged watering was needed - time will tell re it's condition.
Review Submitted: 03/07/2016 - 21:32:27
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GREAT SERVICE NEEDED A FEW ANSWERS ABOUT SOME PLANTS THEY COULD NOT BE MORE HELPFUL
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BOTTLEBRUSH PLANT WAS IN PERFECT CONDITION AND WAS THE SIZE THEY SAID IT WOULD BE
Review Submitted: 24/06/2016 - 20:36:35
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You garden discribe their stuff very well and you get very good healthy plants. They take care in the packing and safe delivery of the items you order. Would and have recommended to friends
Product:
Healthy shrub just as described .
Review Submitted: 15/06/2016 - 04:40:33
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Delivered on time packaging good.
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Love my plant was half the price of the one in my local garden centre that i had seen the previous week.
Review Submitted: 27/05/2016 - 09:28:57
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Plants were very well packaged and in tip top condition
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Beautiful plants
Review Submitted: 11/05/2016 - 17:19:30
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Have always found that they are very good with delivery, packaging and information on the plants.
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Looks good- but not planted yet.
Review Submitted: 07/04/2016 - 11:07:46
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Excellent website, prompt delivery received in good condition and looking beautiful on patio
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Arrived in good condition and looking good am delighted with all products I got. I will definitely buy again from them
Review Submitted: 22/08/2015 - 14:44:43
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very good
Review Submitted: 12/08/2015 - 08:16:02
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Plant was very squashed in box and arrived up-side-down. The box should perhaps have stated: "This way up"
Product:
See above, although plant is surviving at present
Review Submitted: 27/07/2015 - 19:53:37
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Very good service. Never been disappointed up to now.
Product:
Good specimen.
Review Submitted: 27/07/2015 - 09:29:14
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excellent service as always.
Review Submitted: 22/07/2015 - 11:32:34
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Not packed very well,loose in box,acouple of branches broken
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Good Condition
Review Submitted: 21/07/2015 - 19:11:22
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Good selection of plants. Website easy to navigate and informative.
Review Submitted: 20/07/2015 - 09:46:19
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website easy to use some plants have been good especially those ordered via Amazon!!! Others I have issues with which have not been addressed to conclusion.
Packaging on all orders was damaged. Customer services via phone very good via email poor they had not read my email properly so the answer did not address the question
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The replacement looks to be fine the original was flattened and broken when it arrived
Review Submitted: 19/07/2015 - 12:28:44
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I will be telling my friends a bout you company.And it is good sericve.
Product:
I will tell my friends about your company.
Review Submitted: 13/07/2015 - 18:29:07
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When delivery could be expected would help.
Product:
Second bush much better than the damaged one.
Review Submitted: 09/07/2015 - 07:28:00
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Quick delivery and good comms.
Review Submitted: 09/07/2015 - 20:08:09
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Bottlebrush Plant Callistemon citrinus
Bottlebrush Plant Callistemon citrinus
3L Pot
Item: 510046
RRP £14.99
Deal Price £9.99
Save: £5.00 - 33%
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