Houseplant Collection

On receipt of your houseplant collection:

• Gently remove each plant from its packaging, taking care not to damage leaves or stems.
• Check moisture levels - -f the soil feels dry, give them a light watering. Avoid overwatering, as the roots need time to adjust.
• Place them in a bright, warm spot out of direct sunlight for the first 24 hours to help them acclimatise.
• If you’d like to transfer them into decorative pots, choose containers with drainage holes and use a high-quality houseplant compost.

Ongoing Care Tips

• Keep the soil slightly moist but not soggy. Most houseplants prefer to dry out a little between waterings. Check by inserting your finger into the soil - if it’s dry an inch down, it’s time to water.
• Place your plants in bright, indirect light. Too much direct sunlight can scorch leaves, while too little can slow growth. Some plants, like ferns, prefer shadier spots, so check their individual needs.
• Keep your plants in a warm room, away from cold draughts or radiators. If the air is dry, especially in winter, mist the leaves occasionally or place a small dish of water nearby to increase humidity.
• During the growing season, spring to summer, feed your plants once a month with a balanced liquid houseplant fertiliser to support healthy growth. Reduce feeding in autumn and winter when growth slows down.
• As your plants grow, they may need repotting every 12-18 months. Choose a slightly larger pot and refresh the compost to give the roots room to expand.
• Wipe leaves occasionally with a damp cloth to remove dust and allow better light absorption. Prune any dead or yellowing leaves to encourage fresh growth.

Please allow us 3-5 working days to dispatch your order. Pre-ordered items will be sent as soon as possible after the date quoted and we'll generally ship your entire order with your pre-ordered items. When your order is dispatched, we'll send you another email with details of how to track it.

Most orders are sent on a fully-tracked courier service with Yodel. To avoid perishable items being stuck at depots and deteriorating, no signature is required, and our courier is asked to leave your order in a safe place on your property.

We'll send a tracking link when we dispatch your order, so you know when its due to arrive. Please note, once delivered we cannot be held responsible for loss or theft from your property. If you have any specific delivery instructions, please let us know - there's an option to enter a short message for the courier at the checkout.

Smaller, lighter, single-item orders may be sent through the post with Royal Mail - in which case no tracking is available.

Our experienced nursery team will always send your plants nursery fresh in the perfect condition to thrive when you plant them, so although most plants are very tough and will not be affected by all but the most extreme frosts or heatwaves, we avoid dispatching the most perishable plants if extreme weather is forecast, or over Bank Holiday weekends.

Please note, we cannot guarantee delivery on a certain day or time. Delivery to outlying postcode areas may take 1-2 days longer, dependent on your location.