Callistemon Bottlebrush Standard Callistemon Bottlebrush Standard Callistemon Bottlebrush Standard Callistemon Bottlebrush Standard Callistemon Bottlebrush Standard Callistemon Bottlebrush Standard
Callistemon Bottlebrush Standard
Callistemon Bottlebrush Standard
Callistemon Bottlebrush Standard
Callistemon Bottlebrush Standard
Callistemon Bottlebrush Standard
Callistemon Bottlebrush Standard
Callistemon Bottlebrush Standard

Callistemon 'Bottlebrush' Standard

Callistemon 'Bottlebrush' Standard - Rating
  106 Customer Reviews     Read Reviews
Perfect In Pots
Plant In Sunshine
Winter Hardy
  • Fabulous bottlebrush-like brightest red flowers in late spring and summer - stunning detail on each strand.
  • A magnet for bees and butterflies when in flower - they need attracting to our gardens to pollinate food crops.
  • This standard form on a clear stem looks great in a big pot, on the patio.
  • A hardy shub, it overwinters down to -4C, so give protection in colder, windier spots.
  • Supplied as a 90-100cm tall standard lollipop-form tree in bud in spring.
80-100cm Tall - Item: 680093
RRP £24.99
Deal Price £19.99
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Product Description

Introducing - Callistemon – A lemon scented Bottlebrush ree in breath-taking ‘Lollipop’ Form

Callistemon is a simply beautiful evergreen tree that will explode with incredible firework-like bottle brush blooms in early summer each year - the flowers are larger than many other varieties. Available here in eye-catching ‘standard’ form so the flowering head is held on a strong stem, well above your other plants, thereby making an incredible visual statement and making your garden really stand out from the crowd!

They are perfect for growing in pots on your patio and to make them even more attractive, the foliage has a refreshing lemon-citrus scent that will fill the air when you brush past or crush the leaves. Friendly insects and essential pollinators will flock to the nectar-laden blooms, ensuring that your fruits and vegetables get the essential ‘pollination service’ they require! So even if you are a Grow Your Own gardener with little need for flowering plants – there is no excuse here!

Originally raised in Kings Park in Perth, Australia and very commonly grown across the Mediterranean, these complete beauties have incredibly pretty pink foliage when it is young and are surprisingly winter hardy here in the UK down to -4C! In very exposed sites, a fleece cover will see them safely through the winter. They love a sun drenched position and will reward you with more spectacular blooms when you site them well.

What Is Supplied

Item 680093 supplied as:
Supplied approx. 1m tall including pot.

Plant Information

Planting / Flowering Calendar
Best Time To Plant
When Your Plant Will Flower
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Fully Grown Plant dimensions (approx)
Plant Dimensions
200cm
150cm

Product Reviews

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After waiting 2 months I finally got a refund for items not received!
YouGarden Comments
Please accept my apologies for the difficulties encountered on this occasion - I can see that my colleague Emma has already apologised profusely via email on multiple occasions. I'm pleased to hear that you have now received your refund.

Chris
Customer Service Executive
Review Submitted: 31/07/2018 - 06:56:09
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Fantastic communication received tracking information 24 hours before, tree arrived before 24 hours and in perfect condition.
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Fabulous tree, bigger than I expected. Full foliage and healthy looking. Well supported with proper rod. Really impressed A***
Review Submitted: 09/07/2018 - 17:55:13
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Good
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Good service
Review Submitted: 09/07/2018 - 07:29:57
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Spot on, thanks
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Much taller than expected - thank you!
Review Submitted: 09/07/2018 - 12:29:22
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1st 1 was delivered to neighbour's house, needed2 young girls to bring it around. 2nd arrived the next day by same delivery man who did apologise for previous day's mistake. The 1st box was mended at the handle but no problem to the plant. Thank you for these replacements, they are first class. I look forward to the "brushes" appearing..
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As above. I am delighted with both . Thank you.
Review Submitted: 07/07/2018 - 09:16:45
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Unfortunately had to wait longer than expected as the centre was out of stock.
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Plants were well packed.
One plant is ok the other is struggling, but this could be due to the very hot weather
Could have done with some precise information on the shrubs
Review Submitted: 03/07/2018 - 20:55:51
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Fast delivery definitely order again
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Good healthy tree
Review Submitted: 02/07/2018 - 15:38:48
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Very happy with the product which arrived a lot earlier than I expected and in quite good condition considering the hot weather we are having
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Looked a bit worse for wear when I received them due to the heat I think ,but seem to be doing well now
Review Submitted: 30/06/2018 - 23:16:39
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ALL ITEMS ARE PACKED EXTREMELY WELL WITH NO DAMAGE
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IN BEAUTIFUL CONDITION FLOWER PROFUCLEY
Review Submitted: 01/07/2018 - 10:09:12
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Description of product wrong
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Purchased as a 90cm Standard
In reality the trunk was 90cm but the branches reached another 70cm
I certainly did not exspect a tree
I will probably throw it away
Review Submitted: 30/06/2018 - 08:37:05
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Very helpful staff when I phoned them.
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Plant in good condition despite being sent to the Channel Islands.
Review Submitted: 29/06/2018 - 00:50:53
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I was going on holiday and when I contacted the co they held my order until I came back
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Just don’t know what to do with it
Review Submitted: 28/06/2018 - 05:46:00
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delivery took nearly 4 most disappointed as previous order was within a week
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really excellent condition
Review Submitted: 28/06/2018 - 00:13:30
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Pleased with quality of shrubs. Packing was dented in but plants were fine even though they were piled together.
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Pleased with mature (3 yr old) it was very heavy in the 3 ltr pot. I had to roll it on its side to release it from the pot. Might be because I am a pensioner with little strength. It now stands in a lovely. slightly larger pot and appears to be healthy.
Review Submitted: 28/06/2018 - 10:56:27
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I've ordered a few times from you now and joined your club because everything I've ordered has been better than I expected. Very pleased
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I did wait longer than expected but was kept informed. When my tree arrived I was surprised to see it was about 5 feet tall. I may have waited longer but this lovely tree is well worth the wait. I can't wait to see it in flower now.
Review Submitted: 28/06/2018 - 00:02:33
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Waited for this order for one month but still never fulfilled correctly so upset at having to wait and play ping pong tennis with the Chuckle Brothers... “to you, to me...” and the courier Yodel.Walked past the same items at my local garden store thinking “i’ll get them from You Garden” after one month still no Callistemon in my garden.
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After one month this item has not still been delivered
YouGarden Comments
Thank you for your feedback.

I'm sorry to see that your original order was lost in transit. I can see that a free replacement order was booked for you, but then you requested that it was cancelled and refunded, and stated you would source the plants elsewhere - this is therefore what has happened.

Chris
Customer Service Executive
Review Submitted: 25/06/2018 - 14:47:35
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Used to be very good now seems to think loyal customers grow on trees. Pun intended.
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Was missing from box
Review Submitted: 25/06/2018 - 14:35:09
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Customer service excellent
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well packed, good condition
Review Submitted: 25/06/2018 - 04:44:22
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My original plants were dumped near my house and left in the sunshine all day, so when I finally found them they were nearly dead. You garden very kindly replaced them
Review Submitted: 25/06/2018 - 07:32:04
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Always kept well informed regarding despatch/delivery
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As usual, first class quality product - flowers already starting to bloom
Review Submitted: 13/06/2018 - 05:34:41
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I never received them nearly two weeks after ordering I got email to say on their way, they never came on day supposed to be delivered I them had to wait another 5 days for you to check with yodel. Who never received them from you in first place. I am no waiting for a refund this is 5 days after being told I can have one. Quick to take money so why not as quick to give it back. Getting frustrated.
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never received
Review Submitted: 09/06/2018 - 15:10:05
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Thought I had been forgotten,as it took a while to come,but once I sent an email plant came quickly.
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Very healthy
Review Submitted: 06/06/2018 - 09:24:16
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Great communication, quality plants and well-packaged.
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Beautiful standard.
Review Submitted: 05/06/2018 - 23:19:52
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Rubbish service, ordered two plants, got an e-mail saying they had been dispatched, but they didn’t arrive. The plans were never received by the courier. Would appear they were never dispatched, are now unavailable so I got a refund. Quite frankly, I have better ways of wasting my time.
YouGarden Comments
I'm sorry to hear that your order wasn't diaspatched correctly; however I'm pleased to hear that a refund was processed for you once the items weren't available. Sorry for the disappointment encountered.

Chris
Customer Service Executive
Review Submitted: 06/06/2018 - 09:28:35
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1ST CLASS THANKS
Review Submitted: 06/06/2018 - 12:08:19
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Great not had a bad plant yet
Review Submitted: 03/06/2018 - 06:40:53
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Good service and plants arrived in a good and healthy condition
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Good healthy plants
Review Submitted: 03/06/2018 - 05:56:38
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Wrong item supplied on my last order.
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Decent plant.
Review Submitted: 03/06/2018 - 09:25:09
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As usual service and packaging were excellent,will happily recommend your company.
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This beautiful plant arrived well packed and in very good condition. It is now standing proudly in it's new pot in the centre of the garden. It's looking very good so far, I love it !!
Review Submitted: 03/06/2018 - 22:19:37
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Took ages to come
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The plants are half dead don’t know if I will be able to keep them alive
Review Submitted: 02/06/2018 - 08:22:50
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xxx
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both pots split took ages to arrive
Review Submitted: 02/06/2018 - 07:10:42
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Service was good.
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Plants were a bit squashed when they arrived & were very dry.
Review Submitted: 02/06/2018 - 05:18:33
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First class and good to be able to speak to staff��
Review Submitted: 02/06/2018 - 07:54:43
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Easy to use website. Good delivery time
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Appears to be a good, healthy plant. So far so good.
Review Submitted: 02/06/2018 - 13:57:48
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Great service and arrived in good condition.
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Have just planted on. The plants look healthy and in good condition and don’t seem to have suffered from being couriered to us. The pot was wrapped in plastic to retain the moisture.
Review Submitted: 02/06/2018 - 06:30:20
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Other than an automatic acknowledgment of my email message have yet to receive a specific response.
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Plant looked tired and not very healthy. Perhaps spent too long in transit without appropriate wrapping for the time in transit.
Review Submitted: 02/06/2018 - 10:03:43
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Good informative service for which I have become accustomed as a You Garden Member
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As usual excellent service and plant delivered quickly in good condition.
Review Submitted: 02/06/2018 - 06:16:30
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I'm pleased with you garden and the service I get
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I'm waiting for it to flower
Review Submitted: 02/06/2018 - 09:03:57
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Item's were packed really well and arrived in good condition
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The plant's look healthy and have buds on already
Review Submitted: 02/06/2018 - 08:19:59
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Not as good in communicating as they should be, took quite a while to confirm order and wasn't given an expected delivery date.
Review Submitted: 02/06/2018 - 16:19:30
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Waited longer than normal for delivery but due to busy period.
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Both plants in very good condition very pleased
Review Submitted: 28/05/2018 - 10:20:57
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Very efficient and well packed.
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Excellent plate. Thanks.
Review Submitted: 28/05/2018 - 09:08:13
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Excellent service
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In excellent condition
Review Submitted: 28/05/2018 - 13:09:25
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Your delivery company was awful. They left the boxes of plants in full view of our front path so anyone could have stolen them. I got home and drove up to my house to find them just standing there. Your company needs to do something about this. I would like the delivery company to have signed for delivery if it’s largevand can’t go through the letterbox !
YouGarden Comments
Please accept my apologies on behalf of our courier for this service.

Chris
Customer Service Executive
Review Submitted: 25/05/2018 - 08:37:56
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Best plants I have ever bought online.

One small point is that the delivery takes a long time and once a few plants were missing.; however this was quickly rectified. Best online garden plants and friendly staff on the phone
Review Submitted: 25/05/2018 - 06:39:16
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Plants were in good condition but delivery took a lot longer than anticipated, and when quieried was given another customers delivery info. Yodel just dumped the damaged box on my doorstep at 9.45pm on a sat night luckily I was indoors and saw him on cctv, no door bell ring, card through door, nothing! Luckily plants weren’t damaged or stolen. Really disappointing service, this has really put me off using your garden again.
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Was expecting the two standards to be of the same size but one was at least 2” smaller. Hopefully I will be able to get the same by trimming one.
Review Submitted: 23/05/2018 - 07:32:27
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excellent service,delivered exactly as stated
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excellent condition,already "blooming"
Review Submitted: 23/05/2018 - 20:03:12
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I needed to have part of my order early and they sent it as requested.
Review Submitted: 21/05/2018 - 05:59:53
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WEB page allows you to buy want you want. My Wife gave up on another site that continually offered other products on offer.
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Box was just slightly too small, so branches were slightly damaged.
Review Submitted: 20/05/2018 - 05:43:52
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Really pleased with the plants I have bought so far
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Absolutely beautiful, loads of buds and starting to flower .
Review Submitted: 20/05/2018 - 09:09:28
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Good communications, and expressly delivered.
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Good healthy plants.
Review Submitted: 20/05/2018 - 08:35:22
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Very good
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Excellent trees - delivery and packaging also very good.. would recommend and will be using again
Thank you....
Review Submitted: 19/05/2018 - 06:49:23
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very quick delivery
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Plants are good
Review Submitted: 18/05/2018 - 23:14:46
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well packed
Review Submitted: 16/05/2018 - 14:15:37
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good
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very good
Review Submitted: 15/05/2018 - 13:28:47
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good and quick service
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good healthy plant
Review Submitted: 14/05/2018 - 09:24:13
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When I first wanted to order this I was told twice! that such a plant did not exist in your nursery?????
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Good healthy plant it arrived well!
Review Submitted: 14/05/2018 - 15:54:10
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Arrived in good condition and as promised. Am looking forward to a colourful summer.
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Seems to be thriving and am looking forward to the colourful flowers. Have never had this plant before.
Review Submitted: 14/05/2018 - 14:42:18
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Very happy with all goods received
Review Submitted: 14/05/2018 - 16:27:24
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the service was excellent and quick
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they are gorgous and some are already in bloom. my daughter loves her as well.thank you yougarden for such excellent bottle brush trees
Review Submitted: 14/05/2018 - 16:20:31
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Goods arrived in good time
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Lovely healthy plant looking forward to seeing it in bloom
Review Submitted: 14/05/2018 - 05:04:53
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Delivery and packing very good
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Excellent condition potted up beginning to flower.
Review Submitted: 13/05/2018 - 05:59:35
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Always had good interaction when needed. Thanks.
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A little crushed around the edges, on arrival, and quite misshapen, but they seem to be picking up, thanks.
Review Submitted: 13/05/2018 - 06:47:18
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So pleased I have bought this beautiful plant it has just started coming out My son has two and I am longing to see what his are like. Thank you.
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Came in good order and the time you said it would be delivered.
Review Submitted: 13/05/2018 - 10:52:52
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Took a while to arrive after I placed my order, not the 7 days as stated in the email I received on placing the order.
Review Submitted: 13/05/2018 - 06:18:57
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Excellent service from You Garden. The plants were packaged well and delivered in a reasonable amount of time. I was cautious about ordering plants online but there was nothing to worry about.
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I ordered 2 Callistemon standards to stand either side of the front door. The plants arrived well packaged and was amazed at how good the plants were. Both plants were almost identical in size which is perfect but were not yet flowering. After replanting and 2 weeks later they have started to flower. I can already see they are going to look beautiful over summer.
Review Submitted: 12/05/2018 - 07:28:42
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Awaiting a response to the non delivery of the fertiliser
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Arrived in good condition
Review Submitted: 12/05/2018 - 06:57:57
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good quick service
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arrived in good condition
Review Submitted: 12/05/2018 - 07:50:51
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Waited approx 3 weeks for delivery - phoned and was told they had high demand 50pc up on last year, disappointed when my bottle brush arrived and was just about finished with the flowering, plants are lovely and healthy and I know they will flower again but it was just sad they took so long to arrive.
Review Submitted: 11/05/2018 - 15:55:15
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My criticism is mainly regarding your use of Yodel as courier. You packed the parcel on a Monday. Yodel collected it on Tuesday but there was no record of it in their Tracking facility until late on Wednesday or early on Thursday (after, note, I'd spent time on a useless phone call to Yodel who (guess what?) couldn't help because the driver who collected the package from you didn'y record the fact at the ime of collection. Also, their subsequent comments about 'In transit' seemed to relate more to them shuffling the package from one Yodel facility to another rather than on its way to me, and the note about it due to be delivered came not long before the actual delivery. Some of the begonias looked in a parched and helf-dead condition ... this must be due to being in the parcel for far too long. It would probably be a Good Idea to change your courier (I've stopped using Yodel in my own business in much the same way as Amazon did because I found them less reliable than other couriers) and use a faster delivery to give the plants a fighting chance.
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The shrub was in quite good condition although it was completely pot bound and the pot itself was split all the way down one side.
Review Submitted: 10/05/2018 - 07:53:44
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Good plants, but the delivery is quite long. Clear growing instructions
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well packed. plenty of buds waiting to flower. Nice shape
Review Submitted: 10/05/2018 - 18:24:51
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Apologies about a tad late replying. I sent my first order earlier this year and took time out to call you specifically to thank you and congratulate you on a wonderful service; to me it is all about quality and all the plants I have received are second to none. It is so obvious You Garden cares so much with the packaging going that bit extra that other companies.
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Early days yet but looking the usual first class.
Review Submitted: 07/05/2018 - 11:15:29
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One pot was cracked. Think dropped in transit
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Was expecting red flowers, they may develop
Review Submitted: 06/05/2018 - 09:05:39
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Plants took a long time to arrive ordered on the 09.04 and they arrived on the 24.04. received an email to say they had been dispatched on the 19.04 could not track Item on Yodel website. and finally arrived 6 days later.
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Really pleased with this plant it will be beautiful when the flowers come out.
Review Submitted: 03/05/2018 - 14:15:39
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Bush arrived in exc Ellen's condition
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In very good condition
Review Submitted: 03/05/2018 - 15:36:46
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A really good product. Thank you.
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Lovely plants, in great condition.
Review Submitted: 03/05/2018 - 07:16:47
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I had a problem but it was dealt with double quick time excellent service will certainly use this company again
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Exellent plant just coming into bloom thanks
Review Submitted: 28/04/2018 - 09:13:52
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YOU GARDEN PROVIIDE AN EXCELLENT SERVICE,MY PLANT ARRIVED UNDAMAGED AND IN GOOD CONDITION.
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I AM LOOKING FORWARD TO SEEING IT IN FLOWER. IT ARRIVED IN GOOD CONDITION.
Review Submitted: 23/04/2018 - 08:00:05
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Very quick delivery. Well packaged.
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Potted into bigger pot and now the flowers are starting to open. Beautiful!
Review Submitted: 22/04/2018 - 06:26:53
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Great service
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Excellent standards at a great price
Review Submitted: 22/04/2018 - 10:33:10
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Ok
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The plant l received was in a poor state l did phone and complain
Review Submitted: 17/04/2018 - 12:41:27
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I was given incorrect tracking information, but the customer service agent was helpful when I queried it.
Review Submitted: 16/04/2018 - 12:09:47
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Always a good service.
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I like red bottle brush plenty of flowers to come .Very pleased with the order.
Review Submitted: 16/04/2018 - 10:32:42
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Brilliantly packed first class service.
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Beautiful plant bigger than I expected out on my garden now loads of buds and flowering now.Thank you
Review Submitted: 16/04/2018 - 07:30:54
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good service
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great packaging
Review Submitted: 16/04/2018 - 15:59:44
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Excellent service
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Very pleased with the Callistemon Standard good delivery, well packed and protected plants, compiling another order for you which I will send in the next couple of weeks. Thanks again.
Review Submitted: 15/04/2018 - 09:52:31
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Delivered as what promised
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I can't say anything at the moment until I saw its flowers. I like the size of it
Review Submitted: 08/04/2018 - 02:19:12
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First class service.Goods arrived in perfect condition,well packed and protected.
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Excellent quality plants,which arrived in perfect condition.Thoroughly recommended
Review Submitted: 02/04/2018 - 08:47:58
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Easy to order ,order well packed
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Looks in good condition because of the very cold spell haven’t set it outside yet
Review Submitted: 01/04/2018 - 06:51:28
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Great service - arrived safely when they said it would.
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Lovely plant - already well established- looks great in its new container.
Review Submitted: 31/03/2018 - 04:55:19
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Review Submitted: 31/03/2018 - 11:06:01
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I was kept informed throughout the ordering service
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Nicely packaged plants and all in good condition. I look forward to seeing the callistemons flourish in my garden. Thank you
Review Submitted: 31/03/2018 - 07:54:51
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parcel was in a poor condition when i reeived it.
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plants in reasonable condition
Review Submitted: 04/06/2017 - 07:30:19
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We ordered, it was delivered in tact, not much else to say?
Review Submitted: 04/06/2017 - 16:27:30
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very helpful
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arrived in good condition
Review Submitted: 02/06/2017 - 08:24:48
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The plants were received without a lot of waiting time so that was good. However, they weren't left by the delivery driver very well and therefore were blown around before I had chance to bring them inside.
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The plants are as they say they are in the description. However, they arrived desperately in need of a drink, and a bit battered which may be as a result of the delivery firm rather than the suppliers. Hopefully, now that I've planted them out they will recover and settle. Fingers crossed.
Review Submitted: 30/05/2017 - 11:55:03
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I wish they would answer the email comments I made on earlier purchases .
Review Submitted: 30/05/2017 - 17:12:33
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Delivery right on time.
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Plants were well packed and arrived in very good condition.
Review Submitted: 30/05/2017 - 14:43:35
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Reasonably quick delivery and nicely packed.
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Quite mature plant in healthy condition. perhaps a bit pot bound but should do ok
Review Submitted: 29/05/2017 - 10:34:08
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Had a problem with the quality of one plant but refund was issued
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One of the plants was extremely poor quality
Review Submitted: 29/05/2017 - 08:00:27
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No problems
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Nice plant
Review Submitted: 29/05/2017 - 10:07:19
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Prompt service delivered as promised
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Good condition dead flowers should have cut off
Review Submitted: 29/05/2017 - 07:37:50
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The plant arrived safely, well packaged and with only very minor damage to twig ends..
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A very sturdy plant, already in flower. We were delighted.
Review Submitted: 29/05/2017 - 09:14:01
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Very quick delivery and plant arrived well packed and in good condition
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A bit sparse but well potted and is starting to fill out. Plan to put in a larger terracotta pot. Good value for money.
Review Submitted: 29/05/2017 - 14:34:30
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Received quicker than expected so pleased with this part of the order.
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I ordered two. One of them was as expected. However, the second was in a very poor condition. Broken branchs, plus brown leafs, dead flowers very poor quality. I already have these in garden so was more than disappointed with what l received. l have e mailed Your Garden direct and received an acknowledgement. But await a solution which l expect will not be until after the Bank Holiday.

I certainly trust that they will send a replacement as the damaged one received l feel sure will not recover.

However, l have asked Your Garden for advise to see if this is recoverable.
Review Submitted: 29/05/2017 - 10:12:18
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Service ok.
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As someone who has lived in Greece, this was a ropey specimen. I live in hopes that with TLC it will improve
Review Submitted: 27/05/2017 - 10:16:46
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Good customer service
Review Submitted: 27/05/2017 - 04:55:51
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Have found you garden very professional
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First class very healthy
Review Submitted: 27/05/2017 - 08:07:35
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As usual U garden gave very good service and great plants.
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Again U garden were excellent, plants in and doing well.
Review Submitted: 26/05/2017 - 13:24:54
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Always 100% service
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Absolutely magnificent! A birthday present from my husband, much admired by everyone, currently in the greenhouse but going to live indoors because it is too beautiful not to have company all the time.
Review Submitted: 22/05/2017 - 08:45:24
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I had a delivery problem and it was sorted out.
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Re delivery was with me in 3 days.
Review Submitted: 22/05/2017 - 18:46:42
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As all ways, great service.
Review Submitted: 22/05/2017 - 07:57:10
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Order executed quickly politely
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Plants delivered with only very minor damage, a light prune quickly restored to good condition
Review Submitted: 22/05/2017 - 10:05:00
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Very good
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Very good
Review Submitted: 22/05/2017 - 09:15:27
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2beautiful plants arrived very wellpacked if i see anything else for the garden i will be buying
Review Submitted: 21/05/2017 - 21:14:25
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Good service email to say the plants on way
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Arrived in beautiful condition,very pleased
Review Submitted: 20/05/2017 - 05:15:25
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Arrived on time and was well packaged.
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The plant was in excellent condition with some branches already flowering and others in bud. looks nice.
Review Submitted: 18/05/2017 - 12:15:09
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Ordering process painless. Delivery relatively quick
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Plant healthy, well packaged.
Review Submitted: 18/05/2017 - 13:21:50
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Exactly what was wanted.
Review Submitted: 18/05/2017 - 07:31:52
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Very healthy plants
Review Submitted: 18/05/2017 - 20:14:30
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Brilliant
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Very pleased with the whole service
Review Submitted: 18/05/2017 - 20:01:02
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Only problem we had was with the delivery company YODEL, not leaving the parcel in our safe place, instead they left it outside the front door in full view of everyone passing by.
Review Submitted: 16/05/2017 - 09:16:20
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very good plants
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arrived in excellent condition
Review Submitted: 16/05/2017 - 06:43:11
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the service was satisfactory.
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i was somewhat disappointed with the condition of the plants on arrival. the transit box had been crushed and the plants along with it. I have potted the plants and hope that they will recover, although I am not all that hopeful.
YouGarden Comments
Firstly, thank you for your recent order with us. I am ever so sorry to hear that you are not satisfied with the order. Are you able to provide us with some images of what you have received please? I shall ensure we look into this for you.

Katy Rogers
Customer Service Assistant
Review Submitted: 15/05/2017 - 08:47:41
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Good
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Good
Review Submitted: 15/05/2017 - 06:09:36
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YouGarden service Excellent but let down by Yodel, suggest you find another delivery firm. Driver lied saying on their website that he had left it safely in the porch, I don't have a porch, & I'm open plan to the pavement. No card through the door so I sat in all day only to find it 11 hours after the stated delivery time outside the front door when I went to nip to the shops. A Infants/Primary school entrance is only a 100 yards away plus a Yobs Unit (13 to 16 year olds) 70 yards away with most of them going to and from the school past my house, plus shoppers and dog walkers going to the park. Pure luck it was not stolen!
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Appears to be in excellent condition in spite of the fact that Yodel had managed to crush the top of the box in but as the branches are flexible no real damage done. As above suggest you get a decent delivery firm.
Review Submitted: 15/05/2017 - 20:06:58
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Product arrived on time and we;; packaged, Thank you
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Arrived in excellent condition
Review Submitted: 15/05/2017 - 08:11:08
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still awaiting my latest order other than the bougainvillea due in early june
Review Submitted: 14/05/2017 - 06:42:42
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Excellent plants
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Well pleased with these shrubs. Have repotted in a large ceramic pot, look great on my patio excellent.
Review Submitted: 14/05/2017 - 07:59:02
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Excellent plants, well packed and quick delivery. Had a slight hiccup with the order but customer services team fantastic and sorted issue very quickly. Well done all concerned. Definitely a company to recommend and use again. 10/10
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Well proportioned plant, full of bud. Great!
Review Submitted: 14/05/2017 - 08:43:35
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Very professional service
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Very healthy and sturdy specimens
Review Submitted: 13/05/2017 - 12:39:00
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Really good service.
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Really healthy, impressive plant, well-packed and arrived in good condition
Review Submitted: 12/05/2017 - 07:44:52
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Awful Company you send a email to customer service they don't reply for days ring them and it costs a fortune. Beware of there products as they send one good plant and one really bad one still awaiting a refund on the ground roses i ordered from them as it was so small il be surprised it it survives at all. When you do ring customer service they are so unprofessional it's painful. Inwould not recommend this company to anyone they are awful if i had it my way i would of never ordered from them and would've asked for all my money back that i had spent with them as i am not happy with anything i have brought from them at all...
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One good one bad as stated.
Review Submitted: 05/05/2017 - 09:07:08
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SOME PLANTS WHERE TOO TALL FOR PACKAGING SOME DAMAGE
YouGarden Comments
We are really sorry to hear this.
Have you sent any images across to us at all?

Katy Rogers
Customer Service Assistant
Review Submitted: 01/05/2017 - 19:38:14
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Good service
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Bigger plant than I was expecting and loads of bracts.
Review Submitted: 01/05/2017 - 13:35:55
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good service
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good healthy plants
Review Submitted: 30/04/2017 - 07:47:21
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order arrived in good time. Was packed extremely well. Will use You Garden again.
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Perfect condition. In bud and ready to flower.A lovely plant in good condition.
Review Submitted: 30/04/2017 - 13:59:21
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excellent service, prompt reply
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fine plant, well packed for transit
Review Submitted: 29/04/2017 - 19:34:46
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Very good service arrive well packed and safe
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Looks very healthy now for me to do my bit
Review Submitted: 29/04/2017 - 16:10:48
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The pointlessness arrived in excellent condition
Review Submitted: 29/04/2017 - 06:31:54
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Review Submitted: 29/04/2017 - 10:29:34
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The service is good. All of our plants have arrived safe and sound.
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The Callistemon King Park arrived without being damaged and was well packed, it hadn't dried out and was delivered the right way up.
Review Submitted: 28/04/2017 - 13:04:50
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very polite when i placed my order
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really pleased with the packaging and the delivery of my plants. i received them in excellent condition
Review Submitted: 28/04/2017 - 13:06:10
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From the moment I ordered my bushes I received friendly help and excellent customer service. There was nothing I could fault.
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The bushes came well packaged and in pots. They were excellent condition with one already in bloom. I could not have wished for anything better.
Review Submitted: 28/04/2017 - 08:47:40
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Great service
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Lovely plants
Review Submitted: 28/04/2017 - 16:28:51
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Well packaged,came within delivery time. Lovely plant.
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Love this standard Callistermon. Very healthy when arrived. Looks lovely.
Review Submitted: 28/04/2017 - 07:32:49
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Arrived quickly and in good condition
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Would order again
Review Submitted: 28/04/2017 - 06:08:41
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Securely packed.
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In excellent condition
Review Submitted: 28/04/2017 - 13:02:57
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Arrived within timescales
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Arrived in excellent health
Review Submitted: 28/04/2017 - 09:17:26
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No problems
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2 fine looking specimens
Review Submitted: 28/04/2017 - 06:59:55
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Fab service
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Trees look amazing
Review Submitted: 28/04/2017 - 16:52:52
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Love you!
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well packed & in very good condition
Review Submitted: 28/04/2017 - 08:38:21
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Plants packed really well and delivered in excellent condition.
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The 2 plants ordered are in bud and should start to bloom soon. So pleased with them have ordered another one for my Aunt and Uncles 60th Wedding Anniversary.
Review Submitted: 28/04/2017 - 16:33:20
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Will use again as good service. Very efficient.
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Delighted with products
Review Submitted: 25/04/2017 - 22:02:04
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Quick delivery,no problems.
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Plant in a very good condition,exactly as described haven't planted it yet,but seems to do OK at the moment. Only concern: I thought it supposed to have red flowers but there is a picture of white flowers on the tag. So I'm not sure what colour the plant is going to have.
Review Submitted: 08/11/2016 - 17:40:46
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Item arrived promptly and well packed and in good condition.
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A good looking healthy plant, can't wait to see it in full bloom.
Review Submitted: 19/08/2016 - 08:50:56
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arrived on time and in excellent condition. Planted immediately in big pot and looks lovely. Thank you.
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as above
Review Submitted: 02/08/2016 - 07:03:21
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speedy delivery well packaged
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beautiful, healthy plant now flowering
Review Submitted: 19/07/2016 - 09:57:32
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Prompt and efficient.
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Everything arrived in good condition.
Review Submitted: 15/07/2016 - 07:24:16
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Good helpful on the phone
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Poor as all red bits fell off after two days
YouGarden Comments
Thanks again for your order. You bought these right at the end of the flowering season. Don't worry, they'll flower again next year.

Will
Head of Customer Service
Review Submitted: 14/07/2016 - 18:41:52
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The service was excellent will definitely be ordering from you in the future.
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I am really pleased with the two Callistemon's I received they arrived in perfect condition, can't wait for them to flower!
Review Submitted: 13/07/2016 - 11:55:32
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Thank you for replacing the bottlebrush plant after having it for a year. You certainly keep to your promises. An excellent company who I have no hesitation in recommending.
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See above
Review Submitted: 04/07/2016 - 09:28:26
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Although I had to make a few telephone calls, they eventually arrived, and were well packaged.
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After under a week of receiving these all the flowers faded and wilted although on the website it states that these flower from May through to September. I did receive replacements under the lifetime guarantee but the replacements did exactly the same thing. Unfortunately I have had the same problem with my Oleanders'. I am wondering if the flowering periods are over exaggerated.
YouGarden Comments
Both of these plants are used to hot, sunny weather and flower throughout summer if we get good weather. It has been very cold and wet thus far this year, which will certainly have had an effect. Fingers crossed for some sunshine soon!

Will
Head of Customer Service
Review Submitted: 29/06/2016 - 05:34:00
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Excellent service great quality plants
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Great quality great price
Review Submitted: 29/06/2016 - 19:21:35
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quality service
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good quality
Review Submitted: 21/06/2016 - 21:22:52
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Quick and efficient service. .. received a call from company as writing on little form could not be read. Very polite and curteous.
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Delivery driver very polite and jolly.. plants arrived in very good condition.
Review Submitted: 11/06/2016 - 07:56:04
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Was kept in touch throughout.
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Arrived in excellent condition..Plant was still very moist obviously well watered.
Review Submitted: 09/06/2016 - 14:07:08
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I ordered by telephone, staff pleasant and helpful.
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Plants arrived almost a week ago, they appeared to be tired and perhaps a bit shocked by long journey and are hopefully going to make a good recovery in this beautiful weather.
Review Submitted: 08/06/2016 - 02:42:48
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Had a small problem with one plant but one phone call & it was resolved, excellent service.
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The only improvement that could be made is that the brochure should give more details about the plants including the maximum height a plant would grow & the timeframe.
Review Submitted: 08/06/2016 - 06:36:29
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Based on previous service
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Arrived in poor condition. Emailed you garden and have not heard back despite automated email response saying I would hear within 5 days. Over 2 weeks ago!!
YouGarden Comments
I hope that, after our email conversation, your concerns have been put at ease.

This die-back of blooms is perfectly normal for Callistemons. We'd be happy to answer any further questions you my have about this.

Amelia
YouGarden
Review Submitted: 06/06/2016 - 21:08:35
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Prompt and plants strong
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Cramped into box which was too short making the upper branches very bent and distorted
Review Submitted: 01/06/2016 - 13:24:22
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very impressed with service
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planted
Review Submitted: 31/05/2016 - 16:03:39
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Very good service
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Great
Review Submitted: 31/05/2016 - 08:45:47
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i rang to ask if the shrub would be ok as the top was bent over in box, they assured me that ir would straighten up, which it has.
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it is still in the pot as i am unable to plant it just yet. it is looking gud
Review Submitted: 31/05/2016 - 14:11:36
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Confusing information sent and withdrawn about deliveery
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Suspect item had been in post longer than necessary and not well protected. When opened on receipt (7days after being told it had been despatched) majority of the flower had shed and was lying loose in the bottom of the box. Plant should be OK for next year.
YouGarden Comments
Firstly, thank you for your recent order with us. I am ever so sorry to hear that you are not satisfied with the order. Are you able to provide us with some images of what you have received please? I shall ensure we look into this for you.

Katy Rogers
Customer Service Assistant
Review Submitted: 28/05/2016 - 16:28:42
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E- mailed company no reply , have tried to telephone, number unattainable not very happy.
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Arrived with 3 broken stems and some brown leaves was disappointed
YouGarden Comments
Thank you again for your order.

I am sorry that you couldn't get through on the phone yesterday morning. Regrettably - due to an issue with the service provider completely out of our control - our phone line was down for around three hours yesterday. Our main office is open Mon-Fri and we answer emails from over the weekend asap the following week.

I understand that your complaint has been resolved now. Apologies again.

Will
Head of Customer Service
Review Submitted: 25/05/2016 - 07:38:52
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This plant arrived in a very poor state with several broken branches and wet, discoloured almost dead leaves in places. Very disappointing.
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Please see above.
YouGarden Comments
So sorry to hear that - although it is very surprising as the stock on the nursery is looking excellent. It probably suffered in transit.

We'd be happy to replace - would you mind sending me some photos?

Will
Head of Customer Service
Review Submitted: 25/05/2016 - 07:22:44
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Delivery 9 days instead of 3. Charged 5p per minute enquiring where plants where. Expected to pay full price for damaged in transit plants. No advice on plant treatment.
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Blooms and leaf clusters damaged in transit and not looking like advert.
Review Submitted: 25/05/2016 - 10:46:43
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I had good service no complaints maybe your comment box could be as good as when putting in excellent it insists on pressing good at same time even after several attempts!!!!!!!
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Bit lopsided but soon sorted when repotted
Review Submitted: 24/05/2016 - 08:19:31
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Extremly pleased
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I love it
Review Submitted: 24/05/2016 - 06:21:52
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Plants arrived safely. Well packed. Quick service and efficient.
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Healthy and strong.
Review Submitted: 24/05/2016 - 13:44:06
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Exellent service, box was battered, but flowers were in exellent condition
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Buetifull flowers, outside front door,so enjoy them every day
Review Submitted: 24/05/2016 - 13:14:40
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Good price for good products
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Good service and pruduct
Review Submitted: 24/05/2016 - 05:49:12
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The service was spot on. Definitely will use again
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It arrived in full bloom. Beautiful. Has now lost the blooms and is starting to spread. Watch this space.
Review Submitted: 24/05/2016 - 17:39:01
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so glad I found this company as all of the plants and trees I have purchased from them have arrived in tip top condition.also I think the prices are excellent and affordable to everyone
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fantastic prices and they arrived in tip top condition.you garden is a first class in the service they provide and in the quality of their goods
Review Submitted: 23/05/2016 - 08:04:46
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Excellent all round
Review Submitted: 23/05/2016 - 08:08:59
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always excellent service and plenty of contact regarding delivery
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Delieverd in good condition
Review Submitted: 23/05/2016 - 06:52:15
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Polite staff.
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Plants arrived in full bloom. Very nice.
Review Submitted: 19/05/2016 - 07:26:12
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Prompt delivery, well packaged, good quality.
Review Submitted: 19/05/2016 - 15:53:20
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First time user. Very impressed.
Review Submitted: 19/05/2016 - 07:51:49
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Service is great and whats more important they keep you informed of your order
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Plants are looking very very good have just been re-potted and I am hoping that they will soon rate an excellent. Have had plants from You Garden before and will no doubt be using them again in the future
Review Submitted: 17/05/2016 - 12:07:47
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Yougarden on average are very good, but on my last order for rose bushes I phoned and was advised they were being despatched. A week later I phoned again as I had not received them. Once again they did not arrive. On my 3rd call a week later, I was advised they were out of stock. Very dissapointed.
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Lovely! Very carefully packaged.
Review Submitted: 17/05/2016 - 06:51:44
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Not my order. Waste of time sending email as order was still sent. Then I phoned
but order still received. Then I get a phone call asking was I sure it was not my
order.
YouGarden Comments
Seems odd that it was ordered under your name, using your address, phone number and email address if it wasn't you that ordered it? As requested we will check the coupon that was filled out and posted to us.

Will
Head of Customer Service
Review Submitted: 13/05/2016 - 11:24:49
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The tree came well packed and in good condirion
Product:
sent promptly thank you
Review Submitted: 12/05/2016 - 07:22:50
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arrived on time.
Product:
This was a present and the recipient was very pleased with it.
Review Submitted: 12/05/2016 - 11:26:02
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Plants were very well packaged and in tip top condition
Product:
Lovely to look at
Review Submitted: 11/05/2016 - 17:19:30
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Have nothing to add..everything from placing order to receiving was spot on
Product:
Very pleased.. Live in sheltered accomodation and all 29 tenants love them
Review Submitted: 10/05/2016 - 11:19:50
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Very happy with service provided.
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Excellent product, well wrapped, everything as described.
Review Submitted: 06/05/2016 - 08:58:38
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it was so simply ordering and I received my order within 3 day as I was told I would buy again and the courier left it in a very safe place as I was not there to receive it very good service.
Product:
the callistemon came very well packaged and upright very good I will be buying from you garden again and very soon good service.
Review Submitted: 06/05/2016 - 06:14:18
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Well packaged and good service
Product:
Well matured and lovely shrub.
Review Submitted: 06/05/2016 - 06:42:19
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Unusual for my dealings with garden companies, this one did deliver on time and in good condition.
Product:
So far this plant is still in good condition.
Review Submitted: 05/05/2016 - 07:13:52
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Service good, but plants left on doorstep, not by side gate as requested.
Review Submitted: 30/04/2016 - 14:20:44
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This is my second year to order from Yiu Garden. Who would have thought getting plants in the post would works? Excellent service and products are of a really good quality. Thank you.
Product:
Looks lovely and starting to bloom days after it arrived
YouGarden Comments
Thank you for such a great review. We're really glad to hear that you've been so impressed and hope to hear from you again soon!

Will
Head of Customer Service
Review Submitted: 21/04/2016 - 06:08:27
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Callistemon 'Bottlebrush' Standard
Callistemon 'Bottlebrush' Standard
80-100cm Tall
Item: 680093
RRP £24.99
Deal Price £19.99
Save: £5.00 - 20%
Currently Unavailable
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