Service rating : Packaging bad one parcel damaged driver rang bell and left before answering door trees pot broken roots all exposed
Product : Very weeak trees yellow looking dead top branch broken
So sorry to hear this. Could you kindly email us some photos of the trees, as we're keen to assess the damage?
Plants delivered in smashed up box and pot completely ruined
Apologies again. Your replacement is on its way.
Head of Customer Service
|All very smooth from ordering, through to delivery notifications and actual delivery.|
Service rating : Wrong product sent
Product : Never received
Service rating : Communication regarding delivery not good. Plants damaged in transit
Product : All plants were squashed together in a box and the lemon trees had a total of 11 broken branches - very disappointing
|Thank you very much!|
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