New! Cherry Bush Porthos New! Cherry Bush Porthos
New! Cherry Bush Porthos
New! Cherry Bush Porthos

New! Cherry Bush 'Porthos'

New! Cherry Bush 'Porthos' - Rating
  460 Customer Reviews     Read Reviews
Perfect In Pots
Plant In Sunshine
Winter Hardy
Edible
  • We are delighted to introduce this incredible NEW & EXCLUSIVE sweet fruited ‘BUSH’ cherry that represents the biggest cherry breeding breakthrough in decades!
  • The delicious fruits are super sweet and have an old fashioned mouth-watering aromatic flavour – each totally winter hardy bush will produce up to 5kg (approx. 12lb) of fruit per year once fully established.
  • Because it grows in a naturally dwarf BUSH habit and on its own roots, (rather than as a tall grafted tree) you can pick your heavy crop of tasty cherries from each branch, easily and from the safety ground level every summer ... from early July here in the UK
  • Supplied 60 – 70 cm tall in a 3 litre pot. Eventual height – 2 m (6ft).
3L pot - Item: 300176
Only £19.99
Club Price: £17.99 - Save: £2.00   Join Today!
Usually despatched within
3-5 working days.

Product Description

We were completely blown away by this, when we stumbled across this new concept of fruiting Cherry trees one drizzly winter's day in Northern Holland last year. It is revolutionising commercial Cherry cropping, and now we are excited to bring it to UK gardeners from summer 2017...

This is simply a completely new way to grow cherries, one which were it not for the persistence of an enthusiastic breeder may never have seen the light of day. It is simply the first bush cherry, as opposed to a tree, so forms a nice neat clump of many many fruiting branches right from the base - and as a result does not get too tall, and makes picking really easy - as well as netting from pesky birds.

It still has fabulous sweet flavour to rival market leading 'Stella', it yields well, and is 100% self-fertile, and has the iconic spring cherry blossom too - so makes the perfect garden cherry. If pruned hard each summer, it can be kept very compact, and can even produce big crops of fruit.

Be one of the first to see what all the excitement is about...

 

What Is Supplied

Item 300176 supplied as:
Supplied as a 3L pot grown bush, branching, and ready to plant all year

Plant Information

Planting / Flowering Calendar
Best Time To Plant
When Your Plant Will Flower
When Your Plant Will Fruit
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Fully Grown Plant dimensions (approx)
Plant Dimensions
200cm
200cm

Product Reviews

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you kept your promise and delivered in good ntime
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apart from a little mould on the earth it was good
Review Submitted: 15/08/2018 - 20:08:58
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Excellent service
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Arrived nice and fresh and good condition
Review Submitted: 16/08/2018 - 10:38:14
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The web site was very easy to understand - and ordering was simple.
Good when you are not very good on computers!
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The plant arrived very quickly, well wrapped and in good condition.
Now lives quite happily in my garden!
Review Submitted: 16/08/2018 - 10:32:35
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arrived on time
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packaged ok a few leaves dead
Review Submitted: 16/08/2018 - 07:45:02
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Always good choice and quick delivery
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Good strong plant and well packaged
Review Submitted: 16/08/2018 - 05:29:19
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very good service
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lovely bush well packed
Review Submitted: 16/08/2018 - 06:00:28
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Very proficient
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Very proficient service healthy plant So far
Review Submitted: 13/08/2018 - 15:06:50
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Very quick service from ordering to delivery
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Both orders very healthy plants
Review Submitted: 13/08/2018 - 10:00:26
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Arrived in good condition, rapid delivery. Got it on Friday was due Saturday. Planted on Sunday. It's doing okay so far. Thanks.
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It's looking good. Will know more once I've had it a wee while. Seems to be doing okay at the moment.
Review Submitted: 12/08/2018 - 18:58:19
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I ordered a Cherry Bush but unfortunately this was damaged in transit. On reporting it You Garden replaced it without any fuss being made. Well done You Garden will order from you again.
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My little grandson who is very much into gardening was over the moon when I gave him the cherry bush which You Garden replaced....brilliant .
Review Submitted: 11/08/2018 - 07:50:33
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A small problem was sorted out ASAP whish more company's were this good
Many thanks
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Absolutely brilliant can't wait for the fruit to come on thanks
Review Submitted: 11/08/2018 - 17:36:13
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My cherry bush arrived quicker and was larger than I thought it would be.
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I'm hoping that it will have some fruit on next year, as it's a birthday present for my son in law.
Review Submitted: 11/08/2018 - 16:02:58
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Lived up to expectations. Happy to buy more products as they come available.
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Arrived by courier and left on the step - logical as it's a live plant. Very good plant inside the tall cardboard box and seems to be flourishing since being planted last week.Very happy so far.
Review Submitted: 11/08/2018 - 16:38:47
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Good service even if things go awry they'll get it sorted
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Seems OK time will tell..
Review Submitted: 11/08/2018 - 06:22:31
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Delivered promptly.
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Packaging was good and the cherry arrived in very good condition
Review Submitted: 10/08/2018 - 11:14:12
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Easy on-line ordering, prompt delivery, everything well packaged and in good condition.
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This is the second cherry bush I've purchased as I was so pleased with the first one which is planted in a pot. I've planted this one directly into the garden and so far it seems to be doing well.
Review Submitted: 04/08/2018 - 05:07:26
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Fast delivery:: well packaged and plant in good condition
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Looks very healthy
Review Submitted: 04/08/2018 - 05:19:24
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A very friendly advisor helped me with my enquiry
Review Submitted: 04/08/2018 - 07:10:57
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excellent customer service
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First one damaged replaced strait away
Review Submitted: 04/08/2018 - 03:12:59
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really good easy online service, thank you
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the plant was a little squashed as the top had been folded in to the box so that it would fit. as a consequence it looked a bit sorry when eventually prized out of the box. however, regardless of this the plant appears to have recovered in its new spot in the garden. the delivery was fairly quick and the courier appeared to take care and read the instructions on the box. thank you
Review Submitted: 04/08/2018 - 08:31:17
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Poor deliver sent to wrong part of the country! !!then blamed me....
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Finally delivered plant in reasonable shape a bit moth eaten yet to plant as it arrived today finally...
YouGarden Comments
Glad to know you've received your order and I'm sorry for any delay in delivery. We pass on full address details given by our customers to our couriers and trust delivery will go smoothly so my apologies that this wasn't the case this time. I'd like to reassure you that this certainly isn't the norm.

Emma
Customer Service Executive
Review Submitted: 04/08/2018 - 00:19:25
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Excellent service, unfortunately my cherry bush arrived broken, caused by being put in too small a box, I contacted You garden and a replacement was sent out within a couple of days, this time it arrived in a perfect condition.
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Lovely strong healthy bush.
Review Submitted: 04/08/2018 - 17:47:31
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Excellent quick delivery. Plants also well packaged
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Good healthy looking tree.
Review Submitted: 04/08/2018 - 15:46:42
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Easy hassle free experience.
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This bush was a good size, however it was a little bug eaten sadly.
Review Submitted: 02/08/2018 - 09:14:19
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Good to continue ordering through post. Always good offers and stock.
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Professionally packed and delivered in good condition. Bush looks healthy, but am delaying planting until a bit of rain arrives!
Review Submitted: 01/08/2018 - 13:12:14
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Fast delivery and well packed
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The plant looks healthy.
Review Submitted: 01/08/2018 - 16:28:53
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exellent
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no info re growing this new product
Review Submitted: 31/07/2018 - 16:19:05
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Excellent service quick delivery.
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quality plant in good condition.
Review Submitted: 29/07/2018 - 10:54:52
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the cherry bush i ordered is very good i sent you an email wanting a dwarf pear tree but only got bombarded with flowers which i dont want
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it is bigger than expected and looks very good well pleased brian
Review Submitted: 29/07/2018 - 08:19:40
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Prompt delivery.
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Lovely condition and now thriving in its pot.
Review Submitted: 28/07/2018 - 08:35:14
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Good healthy plant. Well packed
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Doing well. Look forward to cherries next year !
Review Submitted: 27/07/2018 - 16:18:12
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As below- excellent customer service
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Early to say, only just got it, could say next year? One arrived wilting and couldn't correct it, but you immediately replaced - most impressed
Review Submitted: 23/07/2018 - 22:13:33
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Very quick delivery
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Exactly what I wanted and well packaged
Review Submitted: 21/07/2018 - 08:51:22
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Damaged plant replaced easily and very fast.
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Fine.
Review Submitted: 20/07/2018 - 12:35:16
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Very helpful on the phone and good on delivery.
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Very healthy specimen and growing well.
Review Submitted: 19/07/2018 - 09:29:19
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Arrived promptly
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Well packaged
Review Submitted: 19/07/2018 - 16:05:23
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See below.
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The damaged initial order was replaced immediately - and in a bigger box as I had suggested! Arrived very much sooner than anticipated.i
Review Submitted: 17/07/2018 - 16:56:23
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Thank you we are very pleased with our bush cherry and looking forward to cherries next year
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Thank you we are very pleased with our bush cherry and looking forward to cherries next year
Review Submitted: 16/07/2018 - 09:45:03
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Item received on time and well packed
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At this time appears to be an excellent item, will know more next year after it has had time to establish
Review Submitted: 16/07/2018 - 02:51:04
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box too small for plant tops of 2 branches broken off
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looks fine but have to hope growth continues
Review Submitted: 16/07/2018 - 11:57:08
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Prompt and well packaged
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Good healthy looking bushes
Review Submitted: 16/07/2018 - 03:20:49
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You garden already know my thoughts
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No idea I havnt received it yet due to you garden using yodel ...the worse couriers in the world...pay peanuts you get monkeys
Review Submitted: 14/07/2018 - 23:12:54
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Our first time using this company and are pleased with the service
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Cherry bush arrived in good condition although it had white powdery marks on its leaves. We have planted it in a large garden tub and awaiting new growth
Review Submitted: 15/07/2018 - 09:14:20
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Very easy transaction and well packed good fast delivery
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Plant looks healthy but it is very early days
Review Submitted: 15/07/2018 - 12:01:07
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Rapid delivery
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Looks good
Review Submitted: 15/07/2018 - 08:23:05
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well packed and in good condition
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looks a good healthy plant, look forward to enjoying its fruit next year.
Review Submitted: 15/07/2018 - 10:06:38
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only used you once to soon to know how the plant will do but delivery was quick.
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see above.
Review Submitted: 15/07/2018 - 11:22:28
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Quick service thankyou.
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Travelled well and looks a vigorous plant.
Review Submitted: 15/07/2018 - 13:25:53
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Cannot fault the service
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Large healthy plant bought for a present and very well received
Review Submitted: 15/07/2018 - 09:05:50
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Fine, quick delivery
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Fine
Review Submitted: 15/07/2018 - 19:08:03
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I found the company very helpful in getting deliveries to the right location when sending a present and also very helpful when accidental damage occurred in transit..
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Excellent replacement service when the products were accidentally damaged in transit. I will definitely be using the company again to order a small plum tree
I ordered another two after being very happy with the first ones that arrived undamaged
Review Submitted: 10/07/2018 - 08:19:39
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Excellent
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They are lovely healthy plants very pleased with them thank -you
Review Submitted: 08/07/2018 - 06:52:21
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Communication about dispatching wasn’t too good
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Only just been planted so hard to comment, but all the signs are looking good
Review Submitted: 08/07/2018 - 11:22:56
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Good service
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Very good condition. Lovely tree
Review Submitted: 14/06/2018 - 08:01:02
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good service
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-
Review Submitted: 14/06/2018 - 07:29:16
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Although I asked about the cherry tree the email reply referred to a pear tree. However I did not mind. I was grateful for the helpfulness
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This tree was in much better condition than the initial tree. It is doing well so far
Review Submitted: 09/06/2018 - 17:32:28
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sales & service good
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cherry bush porthos very good to grow on, along with our other fruits
Review Submitted: 09/06/2018 - 06:08:52
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Very poor condition on delivery, also the delivery took a long time hence the condition
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Very poor condition on delivery, also the delivery took a long time hence the condition
YouGarden Comments
I'm sorry to see that our courier had a problem delivering to you on this occasion. If you have concerns over your plants please forward photos to CS@yougarden.com so we can look into it for you.

Chris
Customer Service Executive
Review Submitted: 08/06/2018 - 07:18:21
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Got an email saying items had been dispatched and would be with me in 2-3 days. 3 days later received another email saying good had just been dispatched and would be with me in a few days. So first email was just a lie!! This is not the first time this has happened ☹️����
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Cherry trees had suffered a bit in transit. They had literally been shoved
in a box that really was too small! The tops were bent over and whips entwined and even though I deconstructed box the plants got damaged as I tried to untangle them. The plants could not be removed from the box without deconstructing the box. Badly packed ☹️������������
Review Submitted: 28/05/2018 - 06:49:44
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After I placed original order an email came to me about my bank refusing action and required me to phone to place order. After I re ordered in the same way as before, I got confirmation of order, nearly 2 weeks later I got an email to say goods are posted.
Review Submitted: 26/05/2018 - 11:22:13
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correspondence was very slow and delivery was even slower. Maybe that's why the cherry tree looks so sorry for itself?
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The cherry tree was in a very poor condition when it arrived. There were 3 branches 2 of which are dead and the 3rd is just coming back to life. I planted the tree in fresh compost within 30mins of delivery to try and rescue it.
Review Submitted: 22/05/2018 - 12:26:11
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The service was and being kept informed was good
Review Submitted: 21/05/2018 - 19:57:27
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The expected delivery time wasn't accurate, I didn't hear anything for ages, I was sent an email to say my plants would be with me in 3 days but they weren't. When I queried it I was then told 3 working days, but it didn't say that. When the plants came they were all in one package; 4 trees, bulbs and feed. Several small branches had been damaged and had to be removed. There was far too much for one package.
YouGarden Comments
I can confirm that this is the exact information contained in the email sent to you:

"Single items will normally be sent in 2-3 working days, subject to availability – however during our busiest period (Mar-May) please allow up to 7 working days for dispatch. If you’ve ordered a number of items, please expect the order to be sent within 7 working days."

Chris
Customer Service Executive
Review Submitted: 20/05/2018 - 17:28:25
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Dealt with my query quickly and fairly
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Bush arrived in good condition
Review Submitted: 19/05/2018 - 18:33:54
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The plants that I bought were well packed and arrived in perfect condition they are all growing well in my gardem
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As above it is de
Review Submitted: 18/05/2018 - 10:23:06
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Goods well boxed
Review Submitted: 18/05/2018 - 14:27:57
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Good plant good value for the money
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Great service best plant on the market thank you d j h d
Review Submitted: 17/05/2018 - 08:09:40
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Excellent service good packaging of bushes
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Plants arrived in good condition
Review Submitted: 14/05/2018 - 07:51:49
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It took almost a month for delivery. There was no communication about the delay from you garden until I emailed to ask where my plants were. Even when I emailed, the company was unable to tell me when they would be delivered. This meant I couldn't plan to be around to plant them on arrival, and they arrived at a really inconvenient time.
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Some leaves damaged
Review Submitted: 14/05/2018 - 07:01:15
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Good quality plant
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Look forward to the flowering fruiting tree.
Review Submitted: 14/05/2018 - 10:27:43
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Very well packed and delivered
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Fine healthy Poland in excellent condition
Review Submitted: 14/05/2018 - 18:34:21
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so far so good !!
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great
Review Submitted: 13/05/2018 - 06:58:27
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All plants healthy delivered in good condition. Standard lilac tree had a bent stem in the middle, I expected it to be straight. Planting instructions would have been helpful.
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Healthy
Review Submitted: 09/05/2018 - 15:14:23
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All ways great plants.
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A lovely specimen.
Review Submitted: 08/05/2018 - 00:07:52
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After a non delivery, contact was excellent with You Garden & problem solved immediately.
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Lovely healthy cherry bush arrived, look forward to seeing future fruiting
Review Submitted: 07/05/2018 - 08:18:10
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Delivered promptly.
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It's fully leafed up and looks very well, still a small plant but ready to grow.
Review Submitted: 04/05/2018 - 08:07:03
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The order took about 3 weeks and no information about why it was taking so long, I had to phone to find out what was happening and got vague comments about having had lots of orders so had sold out.
I was a bit peeved, as I had to chase, but order got here and although the cherry tree was fine and is growing nicely, the blueberry collection arrived in a mess, it had not been secured so had fallen out of the pots and there were no labels.

I figured it was a one-off however, my next order on 2 April has still not arrived 5 weeks later (May 4) despite having chased repeatedly. I have asked for a refund at this point and a week later my request is still being ignored - awful, awful customer service.

I think YouGarden should take a very serious look at their customer service as it is very poor, and remember without customers, you have no business.
YouGarden Comments
Thank you for your feedback.

Please accept my apologies for the delay encountered on this occasion. I can see that your orange tree has now been sent and your refund has been processed.

If you have any concerns about your blueberries please don't hesitate to let us know.

Chris
Customer Service Executive
Review Submitted: 04/05/2018 - 12:39:36
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Fantastic service and arrived really carefully packed.
Review Submitted: 03/05/2018 - 09:02:51
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There was quite a long delay until the cherry bush arrived. I phoned You Garden and was told the item had been sent. It arrived two days later, a quick response ,thank you. I would buy from your company again.
Review Submitted: 30/04/2018 - 11:52:04
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service very good kept well informed regarding dispatch arrival etc impressed.
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Arrived in perfect condition very well packed.
Review Submitted: 30/04/2018 - 15:40:04
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all my plants arrive undamaged and very healthy, they are well protected indeed
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it is the first of its kind so I am excited , it is a very healthy specimen and cannot wait to see how much this bush will produce
Review Submitted: 29/04/2018 - 09:05:26
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EXCELLENT QUALITY AND THIS INCLUDES PACKING
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VERY HEALTHY TREE WHICH IS ALREADY IN LEAF
Review Submitted: 27/04/2018 - 15:35:40
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Well packed, speedy delivery
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Time will tell
Review Submitted: 24/04/2018 - 06:42:33
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Good customer service
Review Submitted: 23/04/2018 - 19:38:26
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rapid delivery and left in greenouse as requested
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now showing new leaves
Review Submitted: 23/04/2018 - 18:13:04
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Products arrived in good condition, this was the second delivery as the delivery company delivered the first lot to the wrong address
Review Submitted: 23/04/2018 - 22:59:35
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Very good service. Kept informed of whereabouts of package
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Really well grown plants. Packaged carefully. Thank you
Review Submitted: 23/04/2018 - 07:41:31
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Very good service and no problems with the company
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Very good service and delivery and the cherry bush is doing well
Review Submitted: 22/04/2018 - 22:17:54
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Can't rate what you haven't got
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Love to give feedback WHEN the New Cherry Bush 'Porthos' ARRIVES
Review Submitted: 22/04/2018 - 12:29:03
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my order was well executed and really quick at my door.
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it was delivered in good packaging never had one so well packaged like that, and the cherry bush is in perfect condition, keeping it damp and potting in up in the next few days thank you.
Review Submitted: 22/04/2018 - 07:46:21
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Purchased a "Cherry Bush" which arrived within 3 days well packaged, undamaged and in it's pot.
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The Cherry Bush looked exactly as described and appeared to be in excellent health. My daughter immediately re-planted it in a large(r) pot as instructed and within a week it is growing on well with some blossom appearing already! I am pleased with my purchase (my second from You Garden) and would recommend them to anyone.
Review Submitted: 22/04/2018 - 19:36:33
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Very quick service
Review Submitted: 21/04/2018 - 12:11:47
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All plants come healthy and well packed very pleased
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Very pleased
Review Submitted: 21/04/2018 - 06:23:59
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very satisfied
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Promising
Review Submitted: 19/04/2018 - 07:07:49
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Excellent
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Good sized plant in good healthy condition, speedy delivery, very satisfied customer
Review Submitted: 17/04/2018 - 07:14:01
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Long delivery time
Review Submitted: 16/04/2018 - 06:45:46
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Good service no complaints
Review Submitted: 16/04/2018 - 14:29:06
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Would be helpful if instructions were on outside of packaging so they could be accessed straight away rather than at the bottom of the box and discovered after the trees had been planted . Or at least there was some indication on the outside that there were instructions inside.
Review Submitted: 16/04/2018 - 10:25:31
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Profesional prompt reply
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Very healthy bush
Review Submitted: 16/04/2018 - 11:42:21
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Well packed, swift service
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Cherry bush in excellent condition
Review Submitted: 16/04/2018 - 06:32:09
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Good service and helpful staff
Review Submitted: 14/04/2018 - 23:15:55
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Great but would be nice to know when they are being posted
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Beautiful large bush, will look forward to eating the cherries when it fruits
Review Submitted: 15/04/2018 - 04:17:18
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The plants arrived in good condition and alot better than most of the other internet stores used.
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They are progressing well
Review Submitted: 13/04/2018 - 23:13:33
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Prompt service and ordering system
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Plants came in good condition
Review Submitted: 14/04/2018 - 09:13:42
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The service was very good a bit slow on delivering but I put that down to my fault for ordering at Easter
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Was packed excellently came already in bud
Review Submitted: 14/04/2018 - 08:48:23
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could be better if they would respond to my email ref cape marllow pink ,sent on 6/04/2018 which still shows no sign of life very disappointed.
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looks ok time will tell.
Review Submitted: 13/04/2018 - 07:20:25
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Good service although their delivery company was terrible
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Arrived as stated and in good condition and well packed
Review Submitted: 12/04/2018 - 20:00:37
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Quick efficient process start to finish
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As expected .. Good condition
Review Submitted: 11/04/2018 - 23:10:52
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Very quick delivery
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Both plants received very quickly and healthy - well packaged !
Review Submitted: 09/04/2018 - 09:44:58
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From notification of despatch to receiving the bush the service was excellent. I would like a little more info on the size of container to use. It would be helpful.
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The bush is a good healthy looking bush looking forward to the lovely fruit.
Review Submitted: 09/04/2018 - 11:36:57
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Very good company,
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This is the first time I have used this company, I was not disappointed, lovely cherry bush, arrived in leaf bud which soon started opening. Very pleased and will definitely use this company again.
Review Submitted: 08/04/2018 - 15:30:07
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Speedy delivery and well packaged
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Not as bushy as I thought it would be but I am sure we will get there.
Review Submitted: 08/04/2018 - 15:09:59
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Excellent in every way Pleasant on phone Information good and above all correct
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Best roots on a tree this size I have found yet Excellent quality Well packaged and cost to Northern Ireland very reasonable Will be looking at their catalogue for others.
Review Submitted: 08/04/2018 - 16:06:01
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Prompt and efficient
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Good healthy plants that looked well cared for.
Review Submitted: 08/04/2018 - 09:17:20
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Arrived very quickly
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Arrived in good condition although a couple of lower branches broken
Review Submitted: 08/04/2018 - 09:31:10
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very good service
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seems a healthy plant
Review Submitted: 08/04/2018 - 16:33:01
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Plants in Excellent condition
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Excellent Condition
Review Submitted: 07/04/2018 - 09:38:45
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seem fine
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look fine but will not know what it will become in the next year
Review Submitted: 07/04/2018 - 13:04:15
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I found their website easy to order goods which were delivered swiftly, well packaged and ready for planting
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The Cherry bush looks sturdy and healthy arriving in a moist pot ready to plant. Look forward to picking my cherries.
Review Submitted: 07/04/2018 - 15:55:24
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Excellent service
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Lovely healthy plants just can’t wait for the blossom and then cherries.
Review Submitted: 07/04/2018 - 12:42:42
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From placing the order delivery was as they said and goods arrived safe and sound.
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Having received the two plants I have already potted up into patio large pots and looking foreword to fruits.
Review Submitted: 07/04/2018 - 20:29:18
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Quick delivery
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Strong plants good quality
Review Submitted: 07/04/2018 - 09:12:37
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Good
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One tree is quite strong,the other is not so strong.
Review Submitted: 07/04/2018 - 20:03:51
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The order went well and the goods delivered quite quickly. It would have helped if I had known before hand when the delivery would take have taken place.
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the bush was rather small but should be o.k. in time.
Review Submitted: 07/04/2018 - 20:27:38
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Fast delivery
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Looks good
Review Submitted: 06/04/2018 - 22:17:30
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delivery was at a nice convenient time (6PM)
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was surprised at the established growtht of the product others we have ordered by mail order have been vulnerable sized.
Review Submitted: 04/04/2018 - 17:59:49
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Fantastic fast service good condition cherry bush
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Growing fast & healthy
Review Submitted: 04/04/2018 - 18:32:06
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Delivered quickly and was carefully packed.
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Plant in good condition and seems to be thriving despite poor weather.
Review Submitted: 03/04/2018 - 11:40:35
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Good customer service staff, polite and helpful
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Started budding within days of receipt, looking forward to the cherries.
Review Submitted: 02/04/2018 - 11:42:17
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the service was good and the items arrived in a timely manner.
Review Submitted: 02/04/2018 - 20:02:30
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As Good As Ever
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Need to see how it grows but at the moment very Good
Review Submitted: 02/04/2018 - 07:54:32
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Ordering the goods online was simplicity itself and delivery was prompt although the box was simply left insecurely on the doorstep, viewable by anyone passing by!
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Too early to say how successful it will be but the bushes do look good.
Review Submitted: 01/04/2018 - 09:08:38
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Was very pleased
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Very good
Review Submitted: 01/04/2018 - 06:20:35
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gift for Easter, looking forward to eating them
Review Submitted: 01/04/2018 - 18:47:37
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Great range and offers but no despatch information after placing the order until it arrived. So I wasn't sure the order was being dealt with.
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These were a present for a very keen gardener who was very pleased with them
Review Submitted: 31/03/2018 - 08:53:21
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Quite frankly the lack of liaison between Yougarden and Yodel was abysmal! Having told us to track our product we could not locate it.
Having waited in for delivery for three days, sent "E" mails to YG we were told that the plant was lost but that they could not send another until Yodel had confirmed this to them. We then waited a further week and were then told the day the plant was to be delivered. We told them NOT to deliver between 12pm and 5pm as we would be out but what happened it was delivered between this time!
The packaging was damaged which we advised to YG and we have not had a reply from them. In fairness to YG they did not charge us for the second plant which is showing some budding whilst in our conservatory. It is unlikely that we would use either YG and certainly not Yodel in future.
YouGarden Comments
Thank you for your feedback.

Please accept my apologies for your original parcel being lost in transit by our courier; however I can confirm that once this was realised a fresh parcel was arranged immediately, with no waiting for confirmation from the carrier. Unfortunately it is not possible to specify a particular time window for delivery.

I can see that my colleague replied to your email regarding the damaged packaging on 23/03; I'm sorry to hear you didn't receive this reply.

Chris
Customer Service Executive
Review Submitted: 31/03/2018 - 10:48:43
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Good service
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Looks good
Review Submitted: 31/03/2018 - 15:27:32
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excellent service received order very quickly
Review Submitted: 31/03/2018 - 08:20:59
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I was delighted with the quality of the packaging of all the plants I have received so far.
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Looking good.
Review Submitted: 31/03/2018 - 10:11:46
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Excellent service and quick delivery
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Lovely healthy mini tree. Looking forward to lots of cherries when it gets established.
Review Submitted: 30/03/2018 - 20:55:41
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Very helpful staff when ordering by telephone.
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Given as gift. Reciprient said plant was well bubble wrapped. Looked healthy.
Review Submitted: 30/03/2018 - 09:22:53
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Arrived in excellent time and packed well. Only drawback was no instructions except by computer and it was a gift for a non PCs literate neighbour.
Review Submitted: 30/03/2018 - 13:02:43
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Everything we have ordered has been of a consistently high standard and at the right price! Great customer service and every order we have placed has always arrived on time.
Review Submitted: 30/03/2018 - 07:17:38
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The plant looks great, very healthy and quite leagy
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Looks great very healthy and leafy
Review Submitted: 30/03/2018 - 12:10:52
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hate being begged for reviews
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yh good
YouGarden Comments
Thank you for your review - this is an optional request, so please don't feel you have to respond if you don't wish to.

If there is a problem with our service you'd like to raise please do let us know at CS@yougarden.com so that we can resolve it for you.

Chris
Customer Service Executive
Review Submitted: 30/03/2018 - 00:42:52
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Did as was promised
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Looks very healthy, well planted and securely wrapped.
Review Submitted: 30/03/2018 - 07:44:29
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Arrived promptly, well packed and in good condition
Review Submitted: 30/03/2018 - 12:39:20
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Always good service, arrives when they say and excellent plants
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Good bush, but much too early to say if it fruits well and what the cherries taste like, but I can't wait!
Review Submitted: 30/03/2018 - 13:04:48
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Very good service. Prompt delivery and tree very well packed for protection
Review Submitted: 30/03/2018 - 16:09:38
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Fast delivery
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Looks ok hope it has lots of cherries
Review Submitted: 30/03/2018 - 19:56:46
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Item arrived well packaged and in good time.
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I had no idea what to expect from the product, but it's already bursting into life and that fills me with hope xXx
Review Submitted: 29/03/2018 - 15:34:15
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Good service and quick
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Budding already
Review Submitted: 29/03/2018 - 11:32:33
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LONG DELIVERY TIME
Review Submitted: 29/03/2018 - 13:39:22
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Am enjoying the magazines and have bought new things to grow after reading each issue
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Speedy delivery, well packed and handled with care by the delivery guy. Two trees purchased, both equal good quality and size. Growing nicely. Thanks
Review Submitted: 29/03/2018 - 19:50:02
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Good response to advert in paper,plant arrived in excellent condition.
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Plant in excellent condition on arrival.
Review Submitted: 29/03/2018 - 16:29:42
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Well packed, good value - Have ordered more olready!
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Fine!
Review Submitted: 27/03/2018 - 19:09:15
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One Porthos plant was a bit substandard but a replacement was sent without any quibble. thank you, for they were both for presents to other people
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One (of two) was a really nice little bush. Other one not too good. Tall, wispy without any side shoots. Replacement also good. Cherry bush sounds a great idea. Good sized pot.
Review Submitted: 25/03/2018 - 23:25:00
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quick delivery service in 2 days
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plants arrived undamaged and in good order
Review Submitted: 26/03/2018 - 15:41:05
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Delivered promptly and in excellent condition.
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Looks good.
Review Submitted: 26/03/2018 - 08:42:07
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Very pleased with the service,Thank You !
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Won`t actually know until it grows,but,heres hoping
Review Submitted: 25/03/2018 - 10:38:56
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The packaging for the plant was excellent.
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Plant first class
Review Submitted: 25/03/2018 - 09:06:13
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Products were delivered in good time.
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The bushes look well but too early to say how they will fair with our british weather
Review Submitted: 25/03/2018 - 09:54:51
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Excellent service throughout and a very quick turnaround. Second to none
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Really nice plant which has now been planted in our garden. Arrived in well packed strong box. Well protected and in good condition.
Review Submitted: 25/03/2018 - 16:44:08
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Very friendly on phone
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Nice looking plant
Review Submitted: 25/03/2018 - 13:03:23
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Excellent communication and really pleased with the quality of the plants which arrived quick and in great condition.
Review Submitted: 24/03/2018 - 10:53:13
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Very good service and advice, would recommend
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Lovely size Cherry Bush in pot. I have already replanted it in a large patio pot and it has already got green buds. Looking forward to many cherries. Highly recommend
Review Submitted: 24/03/2018 - 09:40:01
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Trees came well packed and delivery time was excellent
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Lovely healthy plant
Review Submitted: 24/03/2018 - 09:01:56
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Arrived in good time in a safe box making it easy to keep until planting.
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Bush arrived in excellant condition ready for planting out.
Review Submitted: 24/03/2018 - 00:26:05
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Very good service
Review Submitted: 24/03/2018 - 07:16:14
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Prompt delivery
Review Submitted: 24/03/2018 - 13:35:10
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Excellent service, incredibly prompt delivery and plant arrived in perfect condition.
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I’m surprised it’s as big as it is! It’s starting to bud now too. I’m very happy with my purchase. Thank you.
Review Submitted: 24/03/2018 - 10:31:08
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Quick, efficient service
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Healthy specimen
Review Submitted: 24/03/2018 - 14:44:05
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Excellent very speedy service
Review Submitted: 24/03/2018 - 08:49:21
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Quick delivery, well packaged.
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Bush arrived in good and healthy condition, planted now wait for results
Review Submitted: 24/03/2018 - 12:01:04
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The overall service from start to finish was second to none - First rate
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From time of ordering to delivery was excellent. The items were well packaged with plenty of soil around the roots and stem well protected
Review Submitted: 24/03/2018 - 09:45:37
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Have received and planted out the fruit trees, we are now anxiously waiting to see how they get on.
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Looks good, hope it gets going well.
Review Submitted: 24/03/2018 - 08:25:41
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A VERY EFFICIENT AND PROMPT SERVICE.
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LOOKS GOOD. CANT WAIT FOR THE FIRST CHERRIES.
Review Submitted: 24/03/2018 - 14:22:26
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1st time I have used this Company and I am most impressed
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They look an e
Review Submitted: 24/03/2018 - 09:04:38
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Cherry bush arrived in good condition. Well packaged
Review Submitted: 24/03/2018 - 06:53:01
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excellent service, and prices.
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The bush is in great condition and sprouting already. Very pleased, even more pleased when it gets established. Thankyou
YouGarden Comments
Thank you very much for your positive comments - if there is a reason for the poor service rating please let us know and we'll be happy to try to resolve any issues.

Chris
Customer Service Executive
Review Submitted: 23/03/2018 - 13:53:39
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Product arrived when expected
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The bush was well packed and is a lovely shape. More than happy with it. Thank you.
Review Submitted: 23/03/2018 - 17:48:12
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Very friendly and helpful
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Seems very good. Won't know till it fruits
Review Submitted: 23/03/2018 - 07:18:54
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As a novice, I would have liked to have more information about how to transplant into a pot and specific instructions for the care of the plants. General info was minimal and non- specific. The web site gave no real and helpful instructions. Otherwise, I found the company helpful and pleasant in my dealings with them.
Review Submitted: 23/03/2018 - 11:03:01
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Excellent service and packaging. Item arrived in good condition.
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Plant looks very healthy and looking forward to tasting the fruit.
Review Submitted: 23/03/2018 - 20:59:23
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prompt service, package arrived quickly and in good condition.
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appears to be a healthy plant, looking forward to some cherries.
Review Submitted: 22/03/2018 - 12:44:52
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Their system didn't accept my card when I ordered initially but I had to wait to be told by letter even though they had my email address. Bushes were a present so didn't come in time due to the delay.
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Only just received them but they are alive and sprouting shoots. They didn't have branches broken off in transit or anything like that. Assuming it does what it says on the info I can't wait to see the fruits!!
Review Submitted: 22/03/2018 - 16:12:57
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First time customer but won't be the last purchase. Well done.
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Seems in excellent condition and the instructions were clear and concise.
Review Submitted: 22/03/2018 - 07:00:46
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Very good condition and fast delivery-thanks!
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Only time will tell on the quality and quantity of the fruit, but looking good, so far.
Review Submitted: 22/03/2018 - 00:22:48
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Quick and very efficient service from purchase to delivery information and date/time of delivery excellent company will use again
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About to plant into larger tub will have to see how things go but up to now this product seems very good
Review Submitted: 22/03/2018 - 08:36:15
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First class in all aspects.
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Ordered two of the NEW Cherry Bush 'Porthos' both arrived safely and quickly. They were both really healthy looking can't wait to taste.
Review Submitted: 22/03/2018 - 15:12:04
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Will definitely use again . Tree in lovely condition and courier very courteous. Even though bell wasn't working he made sure I heard him and didn't just walk away like our postman does . Thank you denise
Review Submitted: 22/03/2018 - 06:36:09
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Excellent service-very quick and Bery pleased with product Thank You
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Very strong and healthy tree
Review Submitted: 22/03/2018 - 09:15:58
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excellent service quick delivery well wrapped
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excellent quality new growth just showing and well protected for transit strong box supporting cane and bubble wraped
Review Submitted: 22/03/2018 - 08:48:37
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Arrived in excellent condition with all the compost in place
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Very good condition shooting very well
Review Submitted: 21/03/2018 - 15:54:43
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Service and delivery very efficient.
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The Cherry Bush Porthos was delivered in excellent condition. The bush was really nicely shaped and in excellent condition.
Review Submitted: 21/03/2018 - 11:07:56
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The item I ordered came well packed and quicker than expected.
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when I can put the cherry bush in the garden and see how it performs I will gladly give you a fair rating of the product and maybe a bunch of cherries!!!
Review Submitted: 21/03/2018 - 22:25:06
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Very fast response
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Bush is standing in my conservatory gaining new leaves by the day
Review Submitted: 21/03/2018 - 19:28:52
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Fine
Review Submitted: 21/03/2018 - 16:52:34
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All good.
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Great buy.
Review Submitted: 21/03/2018 - 11:23:12
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There were no planting instructions included
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It looks good but I am waiting for the frosts to be over before planting
YouGarden Comments
I'm sorry to hear that your care guide was not included, and I will email a copy to you immediately.

Chris
Customer Service Executive
Review Submitted: 20/03/2018 - 11:37:23
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O K
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OK
Review Submitted: 18/03/2018 - 22:10:25
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Service fine. arrived safe and well packed.
Review Submitted: 18/03/2018 - 11:23:11
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Good prompt service bush in excellent condition budding already thanks
Review Submitted: 18/03/2018 - 08:08:39
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Fast Service. Arrived a few days after order.
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Arrived very well packaged. Good strong healthy plant. Aprox 2' tall.
Review Submitted: 18/03/2018 - 08:34:51
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There was a slight delay in delivery but I was kept informed and I added to my order will I was waiting which was happily added to my other order
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Looks in good condition but time will tell, was packed very nicely.
Review Submitted: 18/03/2018 - 01:45:00
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Have nothing but praise for this company. They sell quality plants at a competitive price, and the delivery service is prompt too :)
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The quality of the plant looks good....obviously it is very early days as to whether it will grow as they say it will :)
Review Submitted: 18/03/2018 - 09:51:07
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Review Submitted: 17/03/2018 - 11:06:02
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Plants received promptly once very cold weather was over, and all were of a very good standard. I was delighted, whereas ordering from some other firms on line in the past has been a disappointment.
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Good shape and size.
Review Submitted: 17/03/2018 - 01:36:05
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Arrived promptly and safely packed
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good condition- have repotted into larger pot. Time will tell
Review Submitted: 17/03/2018 - 10:49:18
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Cherry bushes arrived in excellent condition.
Review Submitted: 17/03/2018 - 09:35:03
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Plants were fine but delivery was poor - it took a week to arrive from despatch. Not good for live plants. Wouldn't use them again unless they changed delivery company
YouGarden Comments
Thank you for taking the time to contact us.

I'm sorry to hear that your order was in transit for longer than we'd expect on this occasion.

Chris
Customer Service Executive
Review Submitted: 17/03/2018 - 09:22:27
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too early to give feedback - I've only had the plant for a couple of days
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too early to give feedback - I've only had the plant for a couple of days
Review Submitted: 17/03/2018 - 10:21:22
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Plants were well packed and look good
Review Submitted: 16/03/2018 - 10:01:26
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Good, fast service. Would use them again.
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Plants look very good on arrival.
Review Submitted: 16/03/2018 - 08:43:48
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Very good
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Looks good let hope for lot of cherries later
Review Submitted: 16/03/2018 - 08:56:58
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Good products and delivery time
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Looks in good shape, lets see if it lives up to expectations in the summer
Review Submitted: 16/03/2018 - 17:37:28
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First time with this firm. A good start
YouGarden Comments
Glad to hear that your first experience with us was a good one.

Chris
Customer Service Executive
Review Submitted: 15/03/2018 - 12:52:39
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Helpful on the telephone, fast efficient delivery despite the snow!
Review Submitted: 15/03/2018 - 11:12:29
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although a bit slow to arrive when they did arrive they were packed very very well no damage at all ,and the tree`s were in a very good condition ,i have very high hopes that i will have a really good yield .
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the cherry tree sent looks in excellent condition very pleased with it ,,thank you
Review Submitted: 14/03/2018 - 07:56:40
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Very good service and back up
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In good condition, going to pot up in larger pot and wait for the cherries!
Review Submitted: 14/03/2018 - 11:10:53
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Exellant, friendly & helpful.
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Arrived in very good condition.
Review Submitted: 14/03/2018 - 08:31:36
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Very good response
Review Submitted: 12/03/2018 - 17:27:34
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Dleivey good an dprompt
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Having bought a pair I was disappointed at the difference in quality between the two plants!
Review Submitted: 11/03/2018 - 19:35:41
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No
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No
Review Submitted: 10/03/2018 - 09:44:54
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I ordered online, very very quick delivery.
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Fantastic, I bought 3, one for me and 2 for my mum for Mother's Day, I have put mine in the green house, it's already showing green buds, as I haven't had chance to plant because of the snow. Very very speedy delivery, and a great price when signing up to the emails, I just hope there maybe a few cherrys this year that I get to, before my children!
Review Submitted: 10/03/2018 - 09:05:18
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Excellent nothing else to add
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Really happy with what I received
Review Submitted: 10/03/2018 - 05:38:34
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fast and efficient
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look quite good plants
Review Submitted: 10/03/2018 - 05:42:25
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rather than check on line the delivery company update when parcel due to arrive and aware of bad weather in country, an e-mail for the delay due to weather conditions would have been nice.
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Arrived in excellent condtion
YouGarden Comments
Thank you for providing this feedback - we're always on the lookout for ways in which to improve our service.

Chris
Customer Service Executive
Review Submitted: 10/03/2018 - 11:10:18
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Advert and websit clear and easy to use. But why do you charge more for delivery to Aberdeen when we are mainland UK and are easy to access by normal roads????
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Looks healthy and in good condition
YouGarden Comments
Thank you for contacting us. Unfortunately certain postcodes are subject to an additional surcharge from our carrier; I'm afraid this is out of our control.

Chris
Customer Service Executive
Review Submitted: 09/03/2018 - 16:15:15
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Came as stated so pleased
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Lovely healthy plant
Review Submitted: 09/03/2018 - 09:18:38
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Too soon to comment
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As above
Review Submitted: 09/03/2018 - 10:44:22
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Quick delivery, well packed.
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Plants arrived in good condition, but are dormant, so I can't rate them further until growth restarts.
Review Submitted: 09/03/2018 - 20:59:39
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Never had problem with them
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Only just planted them
Review Submitted: 09/03/2018 - 14:41:50
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I am impressed with the way these plants were packaged in strong cardboard and delivered in excellent condition.
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The bushes are a good size and appear to be strong and heallthy with plenty of new buds.
Review Submitted: 09/03/2018 - 08:40:47
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Cherry trees arrived within the time frame.
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Trees were well packed and both in good condition.
Review Submitted: 09/03/2018 - 07:40:00
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Arrived quickly in good condition- despite being loose in very large card board box. Would have liked to have seen some packaging to stop them from tumbling around inside the box.
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Too early to say
YouGarden Comments
Thank you for contacting us - I will pass this packaging feedback on accordingly.

Chris
Customer Service Executive
Review Submitted: 09/03/2018 - 08:29:59
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great service
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excellent product
Review Submitted: 09/03/2018 - 11:17:45
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so easy and fast
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arrived in excellent condional, cant wait to plant
Review Submitted: 09/03/2018 - 08:49:51
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Very responsive quick delivery all updating you when your item will arrive, can not fault this company.
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Just what we wanted even brought one for father in law fantastic
Review Submitted: 09/03/2018 - 07:28:31
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Quick and efficient
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Looks good
Review Submitted: 08/03/2018 - 05:21:37
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This relates solely to delivery service employed. Parcel was left in the snow on doorstep, without knocking, and only discovered 24 hrs later.
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Plant seems to have survived its ordeal!
YouGarden Comments
I'm sorry to hear that you weren't alerted to your parcel being left by our courier - glad to hear that your cherry Porthos came out of it unscathed!

Chris
Customer Service Executive
Review Submitted: 08/03/2018 - 08:56:41
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Very speedy delivery.
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Looks nice and healthy
Review Submitted: 08/03/2018 - 06:06:34
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Very quick delivery and easy to order.
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Looks very healthy
Review Submitted: 08/03/2018 - 09:24:58
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Dealt with email request incredibly swiftly- product arrived exactly as advertised.
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Plant looks in excellent condition-arrived within 3 days very safely packed
Review Submitted: 08/03/2018 - 10:43:35
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Re website advice - I would have appreciated advice on size of pot for planting out.
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Not possible to gauge the outcome - plant looks v dormant at the moment!
Review Submitted: 08/03/2018 - 09:52:55
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the service has always been first class
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if the cherry bush grows as well as other products i have received in the past i will be more than pleased
Review Submitted: 08/03/2018 - 13:16:28
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Took a little longer than I'd hoped but that was probably inevitable.
Review Submitted: 07/03/2018 - 13:29:37
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We were very pleased with the service and the way the plants were delivered. It was very quick and easy. We will be buying more plants from the company
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The plants were well packed and looked very good.
Review Submitted: 07/03/2018 - 09:07:58
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The website is easy to navigate; the products are well described; there is ample supporting information. Ordering is easy and costs are clearly described.
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Arrived in good order. It is too easy to evaluate the product — with 8" of snow on the ground they remain in the hallway! — but they were well packaged and look ok.
Review Submitted: 06/03/2018 - 01:04:05
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As expected
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Will have to wait to see how it grows!
Review Submitted: 06/03/2018 - 14:53:09
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Delivered as stated. Good tracking system. Thanks
Review Submitted: 06/03/2018 - 07:42:40
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Good communications
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A little smaller than I was expecting! Difficult to comment on a dormant plant!
Review Submitted: 06/03/2018 - 10:49:11
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Fast delivery.
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Nice healthy plant.
Review Submitted: 05/03/2018 - 18:30:22
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excellent service from company that knows what it's doing well done
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very good
Review Submitted: 05/03/2018 - 11:41:56
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It arrived when it was supposed to.
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Lovely healthy plant.
Review Submitted: 05/03/2018 - 19:15:59
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Placed my order on 22nd February, received an email to say It would be delivered in 3 days, its now 5th March and my order still has not arrived, spoke to customer services they have reordered it, biggest problem is it is for an anniversary present. I will not be buying from you garden again.
YouGarden Comments
Thank you for contacting us.

I'm sorry to see that your original parcel was lost in transit by our courier; I trust all is well now you've received your replacement parcel.

Chris
Customer Service Executive
Review Submitted: 05/03/2018 - 19:16:29
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Plants arrived on time in good condition
Review Submitted: 05/03/2018 - 13:08:53
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I was given 3 days for delivery but it was nearly a week
YouGarden Comments
Thank you for contacting us.

I can confirm that we estimate that most orders will be dispatched within 2-3 working days; delivery time is on top of this estimate.

Chris
Customer Service Executive
Review Submitted: 05/03/2018 - 13:01:46
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simple purchase
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very pleased
Review Submitted: 05/03/2018 - 09:52:57
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Have no problems with service. Very efficient.
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Good condition on arrival
Review Submitted: 05/03/2018 - 15:13:32
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Delivered in a snow storm - well done delivery man.
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Looks good - hae n't planted it out yet.
Review Submitted: 05/03/2018 - 09:48:59
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Good communication, all round excellent
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Very good, just one thing, a leaflet explaining how to grow the individual plant might be an added extra.
Review Submitted: 05/03/2018 - 08:42:42
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Order came when you said it would, via efficient carrier. Packaging was such that the bush had to remain upright. Great
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It arrived the same day as my gardening help (I am disabled so could not dig a hole for it myself) so was planted immediately. It was very soon under a snowdrift, so hope its all right !
Review Submitted: 05/03/2018 - 09:37:38
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Arrived as promised, well packed.
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Looks ok, can't wait for the weather to improve, when we can plant it in the garden
Review Submitted: 04/03/2018 - 14:08:45
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excellent customer service provided. Quick prompt delivery
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appears to be just as described. Had to keep inside due to inclament weather
Review Submitted: 04/03/2018 - 21:25:32
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Order taken quickly and delivered within date given. Plant in good condition.
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The weather has caused me to keep the plant i n my conservatory. I have not been able to transplant it yet but it appears to be doing well.
Review Submitted: 04/03/2018 - 11:13:17
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Excellent and very quick service
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Doing ok at the moment, will have better idea later in the year
Review Submitted: 04/03/2018 - 10:14:28
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Easy to order items and service was very good
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Arrived in 7 days and were well packed. Too cold to plant out at moment. Unable to say how good product is until it is established although they appear to be strong and healthy
Review Submitted: 04/03/2018 - 13:39:49
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Plants arrived well packed and healthy. Lots of information on care.
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They look well cared for while at the nursery. Just coming into bud as I write this. I have kept them indoors because of the freezng weather but they are in a cold room. I am sure they will come up to promised plants once they are correctly planted and established.
Review Submitted: 04/03/2018 - 09:02:06
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Unable to order online, but excellent service ordering by phone - clear, polite, helpful.
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The bushes I ordered arrived in excellent condition, well-packed and thriving.
I would use this firm again.
Review Submitted: 04/03/2018 - 10:50:10
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Very efficient and plants well packed
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Good size trees and looking very healthy
Review Submitted: 04/03/2018 - 09:29:13
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The order and delivery procedure worked well
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Haven't had a chance yet to plant them yet but am looking forward to seeing them in flower on our patio!!!!
Review Submitted: 04/03/2018 - 12:00:44
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Delivered safely.Left where I asked it to be left.
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Arrived in good condition- will know more come the growing season.
Review Submitted: 04/03/2018 - 11:48:21
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Very helpful to deal with. I am deaf and using the telephone is difficult but the person I spoke with was very understanding and helpful.
The bushes arrived very quickly and were in excellent condition and well packed.
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Well due to the appalling weather the poor plants have remained under shelter and the ground is too hard to even consider planting out. They are well grown and very well shaped bushes.
Review Submitted: 04/03/2018 - 07:54:56
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The bushes arrived on time and in good condition
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The bushes look OK but because of weather conditions are unable to plant them yet.
Review Submitted: 04/03/2018 - 09:24:43
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good value with prompt delivery
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well packed sturdy plants
Review Submitted: 04/03/2018 - 18:26:06
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Excellent service.
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Hope they bear fruit.
Review Submitted: 04/03/2018 - 10:09:17
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Plants arrived quicker than expected
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But look in good condition
Review Submitted: 04/03/2018 - 09:29:13
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Trees arrived alive in good condition.
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Ask me again in 10 years when the trees have had a chance to grow and fruit.
Review Submitted: 04/03/2018 - 08:50:02
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Well packed and prompt delivery. I only hope this cold weather will not have killed off the healthy looking bushes as I did not have anywhere cool enough but frost free to keep them, and the ground was too hard for planting out. My porch was not exactly frost free but I tried to protect them with bubble wrap,
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The bushes look a fine shape and really healthy on arrival.
Review Submitted: 04/03/2018 - 11:18:15
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Service was very good and delivered quickly
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Bush seems to have travelled well and has started to get going already
Review Submitted: 04/03/2018 - 07:27:21
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Very good service.
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I was pleased with the size of these bushes. I put them outside and wrapped the pots with bubble wrap to protect them from the heavy snow. They're in a sheltered area near the house, so hopefully they'll survive.
Review Submitted: 03/03/2018 - 17:23:47
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Delivery of packed items was excellent, but had no idea on when they were going to be delivered, by chance we and my neighbour was in who was the second address I asked to be delivered to if we were not in.
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Planted in a pot hoping that it survives this extreme weather. It's in the neighbour's greenhouse at the moment. Keeping my fingers crossed.
Review Submitted: 03/03/2018 - 13:15:36
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very friendly and well informed staff.
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as always a very healthy young tree.
Review Submitted: 03/03/2018 - 19:07:38
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Good experience
Review Submitted: 03/03/2018 - 11:38:06
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order arrived in 3 parts on time and well packed. All plants seem in good condition. My enquiry Email was replied to promptly. Awaiting further parts to orders when in season.
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Decent size, looked healthy.
Review Submitted: 03/03/2018 - 11:50:54
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too cold to plant out yet but service and packaging excellent
Review Submitted: 03/03/2018 - 09:04:18
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Your staff, on the phone, were very friendly and helpful.
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A very well grown plant, properly trimmed and packed. Planted immediately and protected with fleece, which was removed by the beast from the east. ! Hope it survives, looking forward to seeing it in spring.
Review Submitted: 03/03/2018 - 08:07:17
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Fine.
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Planted up but too soon to tell how good it’ going to be. It was well packaged and seemed to be in good condition on arrival.
Review Submitted: 03/03/2018 - 11:34:03
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The plant was delivered on time and in good condition.
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Looks good but will have to wait as bad weather.
Review Submitted: 03/03/2018 - 12:59:48
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excellent service
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excellent service
Review Submitted: 03/03/2018 - 17:37:59
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Excellent Service. Good quality product. Well presented and beautifully packed for sending through the post.
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Good quality product. thank you very much.
Review Submitted: 03/03/2018 - 10:24:17
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Easy to order
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Looks good!
Review Submitted: 03/03/2018 - 08:30:51
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I had no problems. I have always been happy with the service.
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It looks fine. It will be easier to assess after a growing season.
Review Submitted: 03/03/2018 - 11:28:59
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The cherry bush arrived promptly and well packaged.
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The weather has made judgement somewhat subjective as the bush was looking a little "shocky" after its journey but was just about to relax when the snows hit and now I cannot even see it so I'm assuming that all will come good but I'll let you know if it doesn't!
Review Submitted: 03/03/2018 - 09:46:50
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Prompt delivery well packaged
Review Submitted: 03/03/2018 - 11:47:48
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quick delivery arrived in great condition
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looks really healthy, then it snowed so a delay in planting but await a good crop.
Review Submitted: 03/03/2018 - 12:48:05
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Efficient service
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Healthy bush,good instructions
Review Submitted: 03/03/2018 - 11:29:20
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quick delivery
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well wrapped ready to plant
Review Submitted: 03/03/2018 - 20:32:24
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Arrived quickly
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In good condition
Review Submitted: 03/03/2018 - 08:45:29
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Kept informed and quick delivery
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Still wrapped up in greenhouse for protection from severe frost and deep snow
Review Submitted: 03/03/2018 - 09:14:33
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Terrific service and Cherry bush
Review Submitted: 03/03/2018 - 12:16:37
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very good
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Arrived healthy but too early to say if it will fruit
Review Submitted: 03/03/2018 - 10:35:27
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will deal with this company again
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looks good
Review Submitted: 03/03/2018 - 19:22:28
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Arrived on time, all went well, thanks.
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We look forward to the tree being 'excellent', but just now it looks good; it arrived well packed and in good condition. Current snow and freeze has postponed planting, though; we hope the tree won't mind our greenhouse for a bit.
Review Submitted: 03/03/2018 - 10:40:54
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Fantastic service
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Delivered quickly and a very good bush, will use service again to which I did as father in law wanted one too
Review Submitted: 03/03/2018 - 08:23:45
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very good rapport with their customers. Always ready to help with any queries etc.
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I've never had any problems with produce/products.
Review Submitted: 01/03/2018 - 21:51:27
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Good service.
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Again good service.
Review Submitted: 01/03/2018 - 10:29:59
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nice to find the guarantee given is genuine.
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to early to know
Review Submitted: 01/03/2018 - 18:50:03
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Delivery took 8 working days longer than promised. Phoned to complain and asked for consideration of refund of delivery cost but they weren’t interested. Won’t be using them again.
YouGarden Comments
I'm sorry to hear that your order was delivered a little later than estimated on this occasion. Due to the unpredictable nature of delivering live plants we offer an estimate rather than a guaranteed delivery date.

Chris
Customer Service Executive
Review Submitted: 01/03/2018 - 18:42:56
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thought the service was excellent and plant early than thought
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plant looks healthy so no fruit yet
Review Submitted: 28/02/2018 - 12:08:43
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Very well packed and arrived in good condition
Review Submitted: 28/02/2018 - 08:54:15
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Excellent service arrived on time in good condition well packed
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The shrub is now planted in the garden hope it grows as it says it will+
Review Submitted: 27/02/2018 - 16:42:36
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Very friendly call centre person and delivery person
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I say good but I guess I'll find out what I really think in a few years when it is fruiting!
Review Submitted: 27/02/2018 - 09:01:58
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well informed and very prompt
Review Submitted: 27/02/2018 - 08:17:37
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Arrived quickly very well packed
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Good looking healthy plant, hope it produces as advertised.
Review Submitted: 27/02/2018 - 10:00:21
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Perfect service. I would order from You Garden again
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So far so good ! I have only just planted it
Review Submitted: 26/02/2018 - 17:32:46
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Very efficient, delivery very prompt and left in secure place overall very good service.
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Delivered on time well packed and in the garden!!! Good quality.
Review Submitted: 26/02/2018 - 15:59:37
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good so far
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good so far
Review Submitted: 26/02/2018 - 15:00:05
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Service was excellent.
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Have bought two as gifts. They look fine. Maybe instructions for care could have been enclosed but there's always the internet.
YouGarden Comments
We have extensive care instructions at our websie www.yougarden.com; if you require anything further our team are always happy to assist at CS@yougarden.com or on 0844 6 569 569.

Chris
Customer Service Executive
Review Submitted: 26/02/2018 - 08:35:20
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Plant well protected.
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Looks okay just a bare bush at the moment.Ask me in the summer.
Review Submitted: 26/02/2018 - 12:19:50
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Good apart from the fact that our order was left at our front door when we were out instead of knocking next door.
Product:
Looks healthy - tell you next year!
YouGarden Comments
Thank you for contacting us - unfortunately a delivery instruction to leave with your neighbour if you were unavailable wasn't included on this occasion. We do offer this facility so please do take advantage of it in the future.

Chris
Customer Service Executive
Review Submitted: 26/02/2018 - 11:43:01
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Good service and plants
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Good service and plants
Review Submitted: 26/02/2018 - 00:22:05
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overall, can't be faulted - packaging problem may have been 3rd party error
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though box had been placed in the wet,when delivered to neighbour, bush was unharmed and healthy
YouGarden Comments
Apologies on behalf of our courier - I'm pleased to hear that the contents of your parcel were unharmed.

Chris
Customer Service Executive
Review Submitted: 26/02/2018 - 11:48:12
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Excellent service, great communication too.
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Seems to be a First class product. Will know more about in in the summer !!
Review Submitted: 26/02/2018 - 08:38:52
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Packaging and delivery were great. The Bush is in excellent condition
Review Submitted: 26/02/2018 - 06:40:28
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arrived earlier than I expected
Review Submitted: 26/02/2018 - 21:29:44
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No problems thank you.
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Well! we think it is, will know more later in the year.
Review Submitted: 26/02/2018 - 08:59:23
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Order dealt with promptly and arrived as expected.
Review Submitted: 26/02/2018 - 11:29:37
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Good communication prior to delivery.
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Fingers crossed for a good crop !! hope the snow wont harm it !!
Review Submitted: 26/02/2018 - 09:44:46
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Plant looks really healthy thanks
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Very good
Review Submitted: 26/02/2018 - 08:02:53
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So far, all is well, good delivery and up to date info.
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There could have been more details about the Cherry tree and not just general comments.
Review Submitted: 26/02/2018 - 11:08:25
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A well organised company, tree delivered as promised.
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Looks good can't wait for it to grow.
Review Submitted: 26/02/2018 - 09:49:47
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Speedy delivery. Good service
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Lovely strong bush.
Review Submitted: 26/02/2018 - 10:06:53
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Very good service.
Review Submitted: 26/02/2018 - 22:29:07
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Great received the cherry tree fairly quick very reasonable price
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Haven't planted tree yet but looks goog
Review Submitted: 26/02/2018 - 08:16:43
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.We received our order promptly and it was well packed.
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Bush is still bare, we will not be putting it in the garden until the weather warms up.
Review Submitted: 26/02/2018 - 15:13:22
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never did get an email from the carrier, but it all turned out OK in the end.
YouGarden Comments
I'm sorry to hear that you didn't receive the confirmation email. I have checked and can confirm that it was sent; therefore please can you check your spam/junk folder as the messages can sometimes be filtered out in error.

Chris
Customer Service Executive
Review Submitted: 26/02/2018 - 10:13:17
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Very prompt service, arrived very well packed
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Bush looks very nice, look forward to seeing if it live up to expectations
Review Submitted: 26/02/2018 - 08:05:19
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My order came on time and in good condition
Review Submitted: 26/02/2018 - 06:54:53
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Very prompt. Very pleased.
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Have potted it up. Good size.
Review Submitted: 26/02/2018 - 09:43:31
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Very quick service
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Still standing up as sent
Review Submitted: 26/02/2018 - 19:05:00
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HAD NO DIFFICULTY
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ARRIVED IN GOOD CONDITION AND ON TIME.
Review Submitted: 26/02/2018 - 15:31:56
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Exemplary service with purchase arriving well packed & in good condition
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See above. Bush planted & hopefully will not suffer from "the beast from the East"
Review Submitted: 26/02/2018 - 10:56:30
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Speedy delivery, good looking shrub which is growing well & healthily

Speedy delivery
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Shrub is growing well & looks very healthy
Review Submitted: 26/02/2018 - 01:10:49
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very quick
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explain on how to look after plant
YouGarden Comments
Thank you for contacting us - I'll email you with some advice regarding the cherry Porthos which I hope will be useful.

Chris
Customer Service Executive
Review Submitted: 26/02/2018 - 09:44:45
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Very good service would recommend
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can't wait for them to flourish
Review Submitted: 26/02/2018 - 14:44:56
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Website slightly misleading about delivery date.
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Very healthy looking plant.
YouGarden Comments
Thank you very much for your comments, and please accept my apologies for the slight delay in dispatching your order on this occasion.

Chris
Customer Service Executive
Review Submitted: 25/02/2018 - 08:08:25
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Packed really well
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Too early to tell but plant looks healthy
Review Submitted: 25/02/2018 - 18:07:29
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Very good customer service
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Good shipping well package.
Review Submitted: 25/02/2018 - 18:30:10
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Easy to order and kept me informed with progress of order. Plants well packed for delivery.
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Look good but dormant at the moment.
Review Submitted: 25/02/2018 - 07:54:27
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Trees well packaged & in.container. They.look healthy
Look forward to spring flush.��
Review Submitted: 25/02/2018 - 09:31:56
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Friendly, efficient & quick delivery well packaged.
Review Submitted: 25/02/2018 - 12:20:32
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Quick delivery and both products well wrapped and in excellent conditioning. We are well pleased.
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Too soon to say really. When established and in fruit will be the test. However, both plants look strong with plenty of established growth and new buds coming on
Review Submitted: 25/02/2018 - 11:08:21
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prompt delivery .
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specimen looks healthy and as described
Review Submitted: 25/02/2018 - 18:04:59
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Ordered 10th February received 16th February. Good packing in a large box.
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The bush LOOKS in good condition with buds on it, have planted it in a LARGE tub on the patio to get it started, but until it starts growing we can't give any more feedback. If it does grow and produce the way it looks at the moment we will be very happy.
Review Submitted: 25/02/2018 - 09:56:57
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My order came nicely packed and very fast
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The bushes look ok I have planted them in pots I will see how they grow over the next few months
Review Submitted: 25/02/2018 - 10:21:29
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excellent service, delivered quite quickly,thankyou.
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Well packaged, healthy and looking forward to cherries in future
Review Submitted: 25/02/2018 - 16:06:14
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Very good I had no problem with this order delivery
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The Bush looks healthy but until it is growing I cannot really comment
Review Submitted: 24/02/2018 - 15:18:22
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Plants etc arrived well packed. E mail with update od delivery. No complaints.
Review Submitted: 24/02/2018 - 08:44:04
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Good delivery service although the carrier pushed a note through the door saying sorry I missed you and placed the plants in the greenhouse as arranged - but we were in at the time of the delivery!!!
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Looks to be in good condition I was pleased to see it was in a container and not a bare root plant which is very good.
YouGarden Comments
I'm sorry to hear that our courier was a little too quick to leave your parcel in the agreed safe place - glad to hear that you've been united with the plants now though...

If you still have concerns over the hardy perennial collection please forward details to CS@yougarden.com and we'll be happy to look into it for you.

Chris
Customer Service Executive
Review Submitted: 24/02/2018 - 14:38:33
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Packageing very good. but only received half of my order and had to contact before the second tree was received.
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Trees look very healthy but until they start growing I will not know how good they are.
Review Submitted: 15/02/2018 - 16:05:36
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quick, efficient and friendly
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still in the pot awaiting the spring. Plant looks healthy.
Review Submitted: 15/02/2018 - 14:41:00
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Very good
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Very good
Review Submitted: 15/02/2018 - 16:34:39
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Excellent service and speedy delivery. I’m a regular customer and would recommend to everyone.
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Looks healthy delivered safely. Looking forward to seeing it blossom and fruit,
Review Submitted: 15/02/2018 - 12:06:58
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Good quality plants delivered as promised.
Review Submitted: 15/02/2018 - 08:47:18
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it's still in its 3 litre pot, plant out before the end of the month
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it looks dead, hoping it will come to live one day.
Review Submitted: 14/02/2018 - 20:57:10
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All the plants and trees i have have arrived in perfect condition and have taken well
Review Submitted: 13/02/2018 - 12:27:50
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Item delivered quickly; delivery person very pleasant.
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The plant appears to be in good condition, will know more when weather improves!
Review Submitted: 13/02/2018 - 10:30:14
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Package left as promised
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Healthy looking bushes ready for repotting
Review Submitted: 11/02/2018 - 09:13:17
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Very pleased with the service. Didn't expect delivery to be so soon.
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Plant looks good. Hope I can do it justice.
Review Submitted: 11/02/2018 - 13:31:04
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Never had a problem with good delivery.
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Item looks very good
Review Submitted: 10/02/2018 - 18:23:37
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Good website and service
Review Submitted: 10/02/2018 - 07:42:21
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It's astonishing how quickly they get your order to you.
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All plants are bigger than expected and bigger than other companies.
Review Submitted: 10/02/2018 - 13:16:12
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Excellent service with friendly staff.
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Very pleased with the condition of the bush received, looking forward to a crop
when it fruits!
Review Submitted: 10/02/2018 - 07:16:25
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Sturdy product securely packed and delivered on time.
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Looks good in its dormant state, as delivered; time will tell how well it grows, blossoms and sets fruit.
Review Submitted: 10/02/2018 - 21:45:02
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Prompt service. Friendly web site.
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Only just planted and looking forward to the results.
The cherry bush looks healthy and was well packaged for transport.
Review Submitted: 09/02/2018 - 08:16:02
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3 day delivery .excellent packing _large strong cardboard box. large pot still full of soil.
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come back in 4 years time but right now it looks ab fab
YouGarden Comments
Glad to hear that you are so happy with your order. Thanks very much.

Will
Head of Customer Service
Review Submitted: 06/02/2018 - 15:18:17
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Item delivered quickly and in good condition
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Good shape and lots of buds
Review Submitted: 06/02/2018 - 13:15:34
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Good service quick delivery, would use again
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Good strong plant, would have liked some better advice on care
Review Submitted: 05/02/2018 - 08:35:35
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I had to call three times before I got to place order. Two of those times the operator couldn't access the computer system??? The first time the phone lines couldn't be accessed. Not the sort of thing a customer wants to hear.
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How can I rate the product!!
YouGarden Comments
I am sorry to hear that you had trouble getting through to us. I will investigate the issue for you.

Will
Head of Customer Service
Review Submitted: 05/02/2018 - 09:24:31
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It was delivered when expected in good health but had no growing or caring information.
Review Submitted: 05/02/2018 - 10:29:43
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Efficient telephone ordering system.
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The plants look healthy ... but they will have to survive my less than green fingers!
Review Submitted: 05/02/2018 - 00:49:51
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Really easy to order and delivered quickly
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Good size plant, delivered in perfect condition.
Review Submitted: 05/02/2018 - 05:46:53
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Service at ordering was excellent and delivery was super quick. (only 2 days)

Will buy from this Company again.
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Packaging was excellent, very strong . Well presented. Fruit trees well wrapped.
YouGarden Comments
Fantastic review - thank you again for your order and positive feedback.

Will
Head of Customer Service
Review Submitted: 05/02/2018 - 10:09:39
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Product exactly as described/promisec
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Bush was in excellent condition,well packaged,healthy specimen
Review Submitted: 05/02/2018 - 22:38:53
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smooth transaction - delievered in good time and packed well
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dormant at the moment - larger than I expected - keeping in a cool, bright room until I am sure no more frosts - hoping for lots of pretty blooms and hopefully fruit as well - time will tell :-)
Review Submitted: 04/02/2018 - 12:16:52
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Placed an order along with a code I received for some free summer bulbs, the order came without the bulbs. Having called customer services, they were aware that I had the code but would not honour it.....I'm not inspired to give them any repeat business. However, I will say that the delivery side off things was great.
YouGarden Comments
Thanks again for your order.

I am sorry you are unhappy, but you tried to use an older offer code from last year, for a free item that is now out of stock.

As explained, we'd be more than happy to send a substitute item, however we cannot send the item that we no longer have.

Please let us know if the free item we suggested is acceptable and we'll send it to you.

Will
Head of Customer Service
Review Submitted: 04/02/2018 - 20:12:43
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I am pleased with plants so far and service. I was not so pleased with time I waited for plants
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so far so good , I planted straight away with no sign of life on plant , but only time will tell .also I thought it would have been bigger,
Review Submitted: 04/02/2018 - 09:28:00
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Good website easy to order
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Only just planted so too early to rate
Review Submitted: 04/02/2018 - 11:25:35
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No problems with the service.
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Plant looks healthy but hard to rate it as it dormant.
Review Submitted: 03/02/2018 - 04:53:00
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Great service.
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Very please. Looking forward to see its development as it matures and harvest of course.
Thanks
Review Submitted: 02/02/2018 - 14:41:53
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well-packaged
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too early to say - still dormant
Review Submitted: 02/02/2018 - 08:32:08
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Excellent packing.
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Proof of the pudding will come later!!
At the moment plant looks like a fragile dried twig.
I had expected a more robust looking plant
Review Submitted: 02/02/2018 - 23:30:23
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Product arrived in quick time and was well packaged.
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Plant looks healthy with many buds.
Review Submitted: 01/02/2018 - 08:05:28
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Invoice and Care instructions were soaked. Invoice was part shredded and could not be read.
Review Submitted: 01/02/2018 - 08:50:19
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Clear description, good communication, prompt delivery of plant as described.
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The plant delivered looks to be well potted, healthy. difficult to assess until growth evident.
Review Submitted: 01/02/2018 - 16:18:47
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Saw this tree in a mag. and thought it a good idea if it was good for Northern region. Was delivered very quickly.
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Will have to decide either on my allotment or grow in my greenhouse
Review Submitted: 01/02/2018 - 17:43:09
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Very quick delivery - well packed parcel
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Looks healthy and now planted to await results!!
Review Submitted: 01/02/2018 - 17:18:02
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Easy to order and quick delivery
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Bush is still dormant but looks to be on good condition
Review Submitted: 28/01/2018 - 09:23:50
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Sent two e-mails requesting some further information on the planting and after care of the cherry bush purchased have not had reply to date although the site acknowledged receipt
Review Submitted: 28/01/2018 - 14:35:14
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arrived well packed, in good condition and within time. Never contacted company so cannot comment on customer service
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arrived well packed and protected with good instructions to plant. Only just arrived and still dormant so cannot comment on growth etc.
Review Submitted: 28/01/2018 - 16:24:07
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Great service
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Just as advertised
Review Submitted: 27/01/2018 - 08:52:02
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I have always found You Garden deliver on time and this was the case with this item.
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The cherry bush was well packed and in good condition on arrival.
Review Submitted: 27/01/2018 - 21:17:47
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Cannot find anything to criticise
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Lovely bush received in excellent condition. Look forward to seeing it grow.
Review Submitted: 27/01/2018 - 09:25:35
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arrived in super quick time, well packed and supported, very pleased
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Lovely bush, looks very healthy, very pleased
Review Submitted: 24/01/2018 - 15:12:36
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Plant arrived in excellent condition.
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As advised plant is dormant at this time of year. But hopefully it will survive the winter and bear fruits one day
YouGarden Comments
Hi,

Thank you for your lovely feedback Cherry tress are quite hardy so i cant see you having any problems .I have sent you a link for our care guide I hope you find this useful.
https://www.yougarden.com/Plant-Care-Instructions.htm

Kind regards
Marie
Customer Service
Review Submitted: 22/01/2018 - 22:11:55
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Quick delivery
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Looks very healthy.
Review Submitted: 21/01/2018 - 10:06:19
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Excellent delivery service can’t fault the company
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Give them a chance!
Review Submitted: 20/01/2018 - 08:03:28
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Frost protection info for product not mentioned....?necessary?
YouGarden Comments
this is a hardy plant therefore it doesn't need any frost protection :)

Katy Rogers
Customer Service Assistant
Review Submitted: 20/01/2018 - 16:54:10
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Easy site and easy to order. Arrived very quickly
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Very good trees and in superb condition when unpacked
Review Submitted: 20/01/2018 - 12:18:50
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Very fast order fulfillment
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A well rooted and healthy looking plant. I have followed the planting instructions for the next steps.
Review Submitted: 20/01/2018 - 09:58:36
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fast delivery
Review Submitted: 19/01/2018 - 08:09:11
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Good
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Good
Review Submitted: 18/01/2018 - 15:01:07
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Delivery was excellent.
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Looking forward to the spring and summer for it to bloom.
Review Submitted: 16/01/2018 - 11:19:27
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Great service very pleased thankýou
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Well until it fruits cannot say much
Review Submitted: 16/01/2018 - 17:20:56
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Quick despatch
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Nice plant looking forward to some cherrys
Review Submitted: 16/01/2018 - 10:12:45
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Very prompt service,well packaged fruit bushes.
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Bushes look fine
Review Submitted: 15/01/2018 - 11:00:05
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Good quality product and services.
Review Submitted: 15/01/2018 - 08:49:48
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excellent club to be a member
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cant wait for first crop
Review Submitted: 14/01/2018 - 15:26:37
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Delivery went well.
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Looks healthy and is now potted on
Review Submitted: 14/01/2018 - 21:13:03
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They pack their products well and usually the plants get through to me on the Isles of Scilly without any damage - no mean feat considering the journey they have to take.
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I am unable to say how the Cherry Bush is, it is still winter and I have only just planted it out. It looks a good size and quite healthy. Fingers crossed for the spring!
Review Submitted: 12/01/2018 - 10:40:09
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Good packaging
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Good condition
Review Submitted: 12/01/2018 - 09:08:36
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Good straightforward transaction
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Looks healthy, bit smaller than expected.
Review Submitted: 12/01/2018 - 11:57:13
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Easy to order and follow up was good
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Came well packaged and seemed to be I'm stressed and healthy
Review Submitted: 12/01/2018 - 08:12:11
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Prompt service and delivery
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Well packed
Review Submitted: 29/12/2017 - 16:56:02
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Excellent delivery just before Christmas
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I’ve only put good as it isn’t yet potted properly
Review Submitted: 28/12/2017 - 10:29:29
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I was very pleased with the speed and efficiency of your delivery.
Product:
As far as I can see it looks good.
Review Submitted: 22/12/2017 - 20:52:56
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It could have been packed better.
Water had leaked to the bottom of the box made the box all wet and it was
nearly falling through.
Review Submitted: 22/12/2017 - 12:03:14
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Great quality
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Very pleased with the service
Review Submitted: 19/12/2017 - 19:50:41
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Very quick between order and delivery! Well packed! Wee Christmas bonus in order!
Product:
Very cold here but my wife planted it on the wettest day we’ve had. Her husband is not a gardener, the only thing he grows in the garden is tired, but even he knows that our Cherry Bush will take time to get established!
YouGarden Comments
Thank you very much for the feedback, we look forward to hearing from you in the future.

Terry Falcone
Customer Service Assistant
Review Submitted: 17/12/2017 - 00:53:23
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Quick despatch
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Well packed arrived in excellent condition
Review Submitted: 15/12/2017 - 21:46:38
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Very good and efficient service, thankyou
Review Submitted: 10/12/2017 - 10:57:34
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Very good service
Product:
Itrems came in good order it’s a shame the carrier left it on door step as I had pop out out for a while it’s a wonder it never got stolen
Review Submitted: 09/12/2017 - 08:27:57
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Great service. Will check out company for other products. Thank you.
Product:
Cherry bush looks in fine condition. Looking forward to picking fruit before birds get there first.
YouGarden Comments
Thank you very much for your feedback, always good to hear. We look forward to hearing from you in the future.

Terry Falcone
Customer Service Assistant
Review Submitted: 09/12/2017 - 09:56:41
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Very quick and excellent service . And well packaged.
Review Submitted: 09/12/2017 - 14:20:11
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Exellent conditionot and quality
Product:
Healthy and in top condition.
YouGarden Comments
We are sorry to hear that you were not happy with your delivery, we take any feedback very seriously and your comments will be passed on to our Nursery Manager. I can see that a full refund has been processed for you, again sincere apologies for any disappointment or inconvenience caused.

Terry Falcone
Customer Service Assistant
Review Submitted: 09/12/2017 - 13:22:36
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Service was excellent cherry Bush arrived in very good condition Thankyou
Review Submitted: 08/12/2017 - 02:19:21
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Nice plant, well packaged for transportation, arrived in perfect condition.
Product:
Everything satisfactory, no complaints. Thank you.
Review Submitted: 08/12/2017 - 10:23:55
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the tracking of the package was easy& on time
Product:
the bushes look in a very healthy condition
Review Submitted: 08/12/2017 - 14:10:04
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Delivery was as stated
Product:
Arrived in good condition, yet to know it's performance
YouGarden Comments
Please plant your pansies with confidence and watch them thrive. All our plug/bulb sizes can be found on our website if you need to double check the spec.

Katy Rogers
Customer Service Assistant
Review Submitted: 08/12/2017 - 08:54:17
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good service
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nice plant
Review Submitted: 08/12/2017 - 10:21:39
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Was disappointed to have to pay an extra £6 on top of the regular postage charge as I live in Northern Ireland. I get plants from quite a few nurseries in England, and only one other charges extra postage to N. Ireland.
Product:
Strong healthy looking plants well packaged.
YouGarden Comments
We are very sorry about the extra charge, please know that we only ever pass on a surcharge when there is one charged to us by the courier, as we find that this is overall the fairest way to do it, rather than putting up prices across the board.

Katy Rogers
Customer Service Assistant
Review Submitted: 07/12/2017 - 22:50:29
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Good service ,nice people on the phone everything you want it to be ,even to the delivery man ,very helpful.
Product:
It looks to be a very nice plant ,but as its December will have to wait until spring to see it ,can't wait .
Review Submitted: 04/12/2017 - 14:49:51
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very fast . for this time of year.
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packed very well. have not got any fruit yet, ha ha. joke. but very pleased with packing and presentation. regards dave williams.
Review Submitted: 04/12/2017 - 18:35:19
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well packaged and sturdy plant good value for money
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great , well rooted bush, look forward to seeing it flourish in the spring
Review Submitted: 04/12/2017 - 08:01:55
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Brillant
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Look good quality
Review Submitted: 30/11/2017 - 01:38:14
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Web site gives conflicting and less than accurate delivery times
Review Submitted: 28/11/2017 - 21:19:26
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Great service
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Plants look good and I healthy
Review Submitted: 27/11/2017 - 00:16:36
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Fantastic healthy plants
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Great
Review Submitted: 27/11/2017 - 00:16:16
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Left poor as there wasnt one for ok/average, so already this survey isn't correct
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okok. just very small plants for the price
Review Submitted: 24/11/2017 - 07:09:41
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Good offers.
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Looking forward to the growing season.
Review Submitted: 23/11/2017 - 09:42:31
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Come in good time didn't take long.
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I was very pleased the condition it come.
Review Submitted: 23/11/2017 - 12:49:02
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Delivered very quickly in good condition.
Product:
In very good condition won't know how good they are until the spring.
Hoping they survive a Scottish winter.
Review Submitted: 23/11/2017 - 08:55:17
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Good service
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Good service will be back
Review Submitted: 23/11/2017 - 07:19:08
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I ORDERED ON THE SUNDAY EVENING AND THEY ARRIVING ON TUESDAY AFTERNOON WHICH I THOUGHT WAS VERY GOOD SERVICE
Product:
MY CHERRY BUSH ARRIVED SAFELY
Review Submitted: 23/11/2017 - 11:38:51
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fast delivery time, item was received within 3 days of ordering. Well packaged.
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item looks ok and healthy but have to wait until spring to see it in all its glory.
Review Submitted: 23/11/2017 - 19:08:03
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as always very good service
Review Submitted: 19/11/2017 - 09:56:19
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Website is user friendly and description of products excellent.
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In good condition on delivery
Review Submitted: 29/10/2017 - 10:53:38
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The service was very good even though we had to report the damaged bush and send a photo
Product:
The first bush was damaged but was replaced FOC
Review Submitted: 29/10/2017 - 08:28:04
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I can only say that I was happy with the speed that it took to deliver my item
Product:
There are only 5 branches on the tree and 1 of them is split, if the p/p costs were not so expensive I would have returned it. Disappointed Brian K
YouGarden Comments
I'm sorry to hear that you're not happy with your tree. Can you send us some photos please?

Will
Head of Customer Service
Review Submitted: 26/10/2017 - 00:18:36
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Always helpful
Review Submitted: 19/10/2017 - 11:37:32
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Very professional
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Looking forward to the spring
Review Submitted: 14/10/2017 - 07:51:19
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The plant and bulb packs arrive very quickly
Product:
The plant looks really healthy.
Review Submitted: 13/10/2017 - 08:57:30
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Very pleased with service
Review Submitted: 10/10/2017 - 20:47:06
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The tree looks very healthy.Will see tree results next year
Review Submitted: 09/10/2017 - 08:13:20
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excellent service as always
Product:
Every fruit tree I have had I bought from You Garden, and everyone has been brilliant I recommend You Garden.
Review Submitted: 09/10/2017 - 05:34:44
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Great service
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Healthy plant
Review Submitted: 03/10/2017 - 15:25:32
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Fast and efficient service
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Looks very healthy
Review Submitted: 28/09/2017 - 07:46:55
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I have never been let down by You Garden and am very happy with the quality of the plants and the service
Review Submitted: 25/09/2017 - 07:02:26
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The service was excellent.Plants arrived in good condition.The cherry and pinkberry plants have been potted so see what happens next year.
Review Submitted: 25/09/2017 - 18:39:54
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Always happy with the plants I recieve.
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Nice and healthy looking.
Review Submitted: 25/09/2017 - 10:25:31
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Always been satisfied with the service
Product:
I can't comment as I have not received them yet
Review Submitted: 22/09/2017 - 18:36:03
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excellent
Product:
Very good no problems.
Review Submitted: 21/09/2017 - 14:36:51
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good choice ,fast delivery
Product:
healthy looking tree
Review Submitted: 15/09/2017 - 06:02:38
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Very professional and consumer friendly.
Product:
Tree arrived in good condition.
YouGarden Comments
Thank you for the great feedback :)

Katy Rogers
Customer Service Assistant
Review Submitted: 08/09/2017 - 09:22:40
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Good strong plant, well packaged and prompt delivery.
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Plant is big, strong and in excellent condition.
Review Submitted: 31/08/2017 - 12:05:47
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Easy to order, good communication re delivery and items arrive fairly quickly.
Product:
Healthy looking established plant, same with all the other plants I've ordered.
Bit disappointed that the accompanying leaflet said bush might only fruit every two to three years, didn't see that on the details when I ordered although maybe I missed it. Overall - very pleased with everything.
Review Submitted: 26/08/2017 - 09:52:11
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Great service
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Beautiful plants
Review Submitted: 24/08/2017 - 06:55:47
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New! Cherry Bush 'Porthos'
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