Mini-Orchard Fruit Tree Collection

Mini-Orchard Fruit Tree Collection Video
Mini-Orchard Fruit Tree Collection
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Mini Orchard Collection
Mini Orchard Collection
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Welcome To The YouGarden Website
Your Price Today:
£29.99
CLUB PRICE: £26.99
Bare Root x 3 - Item: (300004)
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£29.99
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Scrumptious! You Can Now Pick Abundant Crops Of Delicious Plums, Apples & Pears From Your Own Mini-Orchard Fruit Tree Collection!

These top-quality, 'Professional Standard' fruit trees mean YOU can now grow full-sized crops in your garden or even in pots on your patio! Whats more, you can expect to be picking your first juicy fresh fruit in the first year! The crop will increase year on year, eventually giving you hundreds of pounds of produce per season and costing literally pennies per lb over their long life of over 50 years!

They are 'self fertile' and grown on 'Dwarfing' rootstocks so they so will pollinate themselves and always be compact. The beautiful, fragrant blossom in spring will precede the fruits, with 'Victoria' cropping from July, 'Conference' in September and 'Braeburn' in October. Delicious fresh from the tree, they also make perfect jams and preserves or can be stored for later use - 'Conference' and 'Braeburn' will even keep until Christmas!

+ + = Excellent + = Good - = Poor - - = Bad
Date Score Customer Comments Our Comments
27 Hour(s) ago + Service rating : Intial order was good and was told delivery would be by mid October. Delivery was delayed and was warned might be mid-Nov when we were due to be away. Therefore asked for delivery after 25 Nov. Nothing had happened by 1 Dec so called and got items despatched. Came in two deliveries. If I had not called I would still be waiting.
Product : Bare root trees seem fine. Next year will be the proof.
No Comment
15-Dec-2014 ++ Service rating : Although the trees I ordered were a little late , when I did get them they were in very good condition . The reason they were late was because of black Friday
And a huge back log of parcels at yodel . I emailed You Garden and they were very helpful . I will be ordering from this company again .
Product : They seemed in very good condition .... Looking forward to spring when they begin to come to life .
No Comment
15-Dec-2014 NA Service rating : Company fab. Delivery time poor
Product : There a Christmas present
No Comment
15-Dec-2014 + Service rating : The company seems to be ok I will know more in the spring whe the trees should come into bud
Product : I hope the trees are fine as they spent over a week in the yodel warehouse
No Comment
11-Dec-2014 NA Did what they said they would do No Comment
09-Dec-2014 + Service rating : Items took a while to arrive
Product : These are fruit trees so cant comment yet !
No Comment
08-Dec-2014 ++ Service rating : Plants arrived in good condition
Product : All is as it should be
No Comment
07-Dec-2014 ++ Service rating : Delivery driver waited 1 minute and then left the product upside down. No damage done.
Product : Looks great. Proof will be in the Spring.
No Comment
06-Dec-2014 - Service rating : DID NOT RECEIVE THE TREES. MY HUSBAND ENDED UP WRITING A LETTER AS COULD'NT CONTACT - MESSAGE "LEFT IN PORCH" WE HAVE NO PORCH
Product : No trees - paid money. Cannot get refund.
Not sure why you couldn't contact us - we've been here the whole time?! I have not received a letter yet, but our tracking shows that the trees were delivered three days after your order. I have emailed you.

Will
YouGarden Ltd
www.YouGarden.com
04-Dec-2014 NA Delivered as and when promised. Trees look ok - only time will tell! No Comment
01-Dec-2014 ++ Service rating : Very helpful and responded quickly to my e-mail query
Product : Very good price bargain
No Comment
01-Dec-2014 -- Service rating : I have had previous multi branch tree s before and they have been very good.
Product : The plum tree is not a tree it is a very small twig with no branches I hope you will consider replacing it.The other two trees have good potential and are in a similar state to the previous purchased trees.
Thanks for your continued custom. I am sorry for the poor quality tree. I will send a replacement to you.

Will
YouGarden Ltd
www.YouGarden.com
01-Dec-2014 + Service rating : Quick , secure delivery with planting instructions.
Product : so far , so good. Difficult to comment until next summer.
No Comment
01-Dec-2014 + Service rating : Excellent service when I phoned.
Product : All looks to be very good and the delivery arrangements were good. One tree has a small piece of bark cut away but I trust this will not be a problem.
No Comment
01-Dec-2014 ++ Service rating : A great response
Product : Planted and results awaited
No Comment
01-Dec-2014 + Service rating : Easy ordering process.
Product : Looking forward to some fruit in the garden.
No Comment
01-Dec-2014 ++ Service rating : ok
Product : ok
No Comment
30-Nov-2014 + Service rating : Product and packaging good but no update on supply until I rang when overdue. Could do better.
Product : Looks ok but will see if it lives up to promise.
Hope so!
No Comment
30-Nov-2014 - Service rating : Poor delivery. Some of goods missing. Poor goods too.
Product : Some broken
Sorry to hear that the order wasn't delivered satisfactorily. Let us know what was missing and we'll replace.

Will
YouGarden Ltd
www.YouGarden.com
30-Nov-2014 ++ Service rating : Very easy to order and pay
Product : I was very happy last year when I bought 2collections, only problem was I had two apples and no pear in one of them. First year 6apples no pears or plums but blossom so weather culprit I think. This year 12 apples 4pears and one plum. Looking forward to next years crop
No Comment
30-Nov-2014 ++ Service rating : Very Good Thanks..
Product : Very Good Thanks..
No Comment
30-Nov-2014 - Service rating : 5 to 10 working days delivery! Not even close. I understand the trees might take longer if stock is low but sending the trees without the planters, which by the way I still don't have after almost a month! Professional my eye!
No planting instructions one tree unlabelled, apple tree with split main stem. I won't be buying any more from you!
Don't expect any follow up on this. Thanks for a really disapointing experince.
Product : See above.
Very sorry to hear that your order was so disappointing. The pot were lost in transit so we'll replace. We're happy replace any damaged plants if you would like.

Will
YouGarden Ltd
www.YouGarden.com
30-Nov-2014 + Service rating : Arrived safe and sound
Product : I would have liked hints for planting
No Comment
30-Nov-2014 NA Service rating : This is based on order process and customer service but cannot judge on quality of product as yet.
Product : Difficult to tell as plants are dormant. Seem ok but will see if they shoot and grow. Delivery was rather slow - were sat in local parcel depot for 5 days after being sent out, then delivered too late to be planted on day of receipt. Concerned plants dried out too much.
No Comment
30-Nov-2014 NA Service rating : Would have liked to know the exact date of delivery a bit more accurately, instead of a vague idea of between one week or another.
Product : They have been planted but it will be some time before we know if the trees survive or not.
No Comment
30-Nov-2014 - Service rating : the plants were left with a neighbour as we were out
Product : we thought that there should have been some compost/soil around the roots. Too early to tell if the plants will survive.
They are bare-root trees and will have minimal soil around them. This is the traditional and best way to supply trees at this time of year. They should thrive and are covered by our Lifetime Guarantee.

Will
YouGarden Ltd
www.YouGarden.com
30-Nov-2014 ++ Service rating : never used them before but service very good
Product : Trees were as I hoped
No Comment
30-Nov-2014 + Service rating : Good service alround
Product : Good product
No Comment
30-Nov-2014 + Plants arrived later than expected due to weather conditions, but according to the recipients the plants were in good condition. No Comment
30-Nov-2014 + Service rating : Came on time. Well wrapped
Product : On opening the box we were worried about the plum tree but had very quick response from the email and photos that we sent, reassuring us it was not serious and anyway there was a lifetime guarantee with it.
No Comment
30-Nov-2014 ++ Service rating : Good company to do business with .
Product : They are dormant at the moment so I won't be able to tell until the spring .
No Comment
28-Nov-2014 + Very helpful No Comment
26-Nov-2014 ++ good service over the phone No Comment
25-Nov-2014 ++ We were delighted with the roses and the fruit trees and full of admiration for your packaging. Many many thanks for helping us create our new garden. No Comment
24-Nov-2014 + Service rating : Very pleased
Product : Very pleased
No Comment
23-Nov-2014 + Service rating : Good service
Product : Good service
No Comment
22-Nov-2014 + Service rating : My order was well packaged and arrived in good condition in the timescale allotted
Product : Time will tell but trees looked in good order
No Comment
21-Nov-2014 ++ Service rating : good service again from you garden
Product : arrived in first class condition,all three trees are in tubs looking good
No Comment
21-Nov-2014 NA Good service No Comment
21-Nov-2014 NA All appears to be in order, only time will tell. No Comment
20-Nov-2014 + Securely packaged. All perfectly satisfactory. No Comment
20-Nov-2014 + Service rating : Good communication, delivery when expected
Product : Good root stock
No Comment
20-Nov-2014 + Service rating : Delivery very good. Packaging good standard.
Product : Trees were in good condition, and are now planted on my Allotment. I am hoping for some nice fruit in a few years time.
No Comment
20-Nov-2014 NA Service rating : I have rated 'Good' as I was unable to order on line - the 'send' instruction didn't respond, but the telephone staff were very helpful.
Product : Our fruit trees look 'Excellent' planted in our garden but only time will tell how well they do!
No Comment
20-Nov-2014 ++ Service rating : Items I have ordered from you garden has always beensuperb will not hesitate to order again .
Product : Delighted with trees excellent condition , can't wait to reap rewards next summer thank you
No Comment
20-Nov-2014 + Service rating : Seem very efficient. Order arrived well packed but delivery could not be tracked
Product : Plants appear healthy and time will tell if they are good
No Comment
20-Nov-2014 + Service rating : Trees arrived in good condition.
Product : Lets hope they produce fruit next year.
No Comment
20-Nov-2014 ++ Service rating : Excellent choice of flowers and fruit trees will be ordering again later
Product : when trees arrived they were well packed. And the trees looked very healthy good roots very pleased. They were a present for a friend but I kept them for myself
No Comment
20-Nov-2014 ++ Service rating : Great,no hassle and on time
Product : Looks good, hoping will continue
No Comment
20-Nov-2014 ++ Trees delivered as expected and in good condition. No Comment
19-Nov-2014 + Service rating : Very impressed, I was kept fully informed of the status of my order and the goods were delivered in good order.
Product : Unfortunately, I was given two of the same fruit but after a telephone call, all was rectified to my satisfaction.
No Comment
19-Nov-2014 + Service rating : Good
Product : Good
No Comment
18-Nov-2014 ++ Service rating : delivered when they said they would
Product : excellent condition and size
No Comment
18-Nov-2014 - Service rating : products packaged well and delivered to time (early November)
Product : Disappointed with the size of trees,only pencil thin and it will take several years for them to become fully established and fruit.
They should bear fruit this year no problem. Can you send us a photo of them?

Will
YouGarden Ltd
www.YouGarden.com
17-Nov-2014 -- Service rating : Still haven't received the fruit trees
Product : Haven't received them yet
No Comment
17-Nov-2014 ++ Company are very good and if you have any queries they are very helpful No Comment
17-Nov-2014 + Service rating : A little wait but still good
Product : Good quality trees
No Comment
17-Nov-2014 ++ Service rating : great
Product : very pleased with them
No Comment
17-Nov-2014 + Service rating : Excellent service, the sales person I spoke to was very helpful.
Product : Mostly excellent,though I am a little worried about one of te trees, as it has a very minimal root system. I will be contacting You Garden about this for their advice and comments.
No Comment
17-Nov-2014 + Service rating : very good
Product : hope they grow
No Comment
17-Nov-2014 ++ Could have had better communication about where order was and an estimated dispatch date but overall when i emailed them i got prompt replies and helpful answers No Comment
17-Nov-2014 ++ Service rating : Delivery not as stated on dispatch notice - Friday 14th November -arrived Monday 17th November
Product : Look ok
No Comment
17-Nov-2014 -- Service rating : After being despatched the product took EIGHT days to arrive. The courier was unable to find my address but no effort was made to contact me and ensure a more prompt delivery despite the package being labelled "Living Plants". A classic case of "Shoot the messenger."
Product : Not surprisingly, after eight days in transit inside a cardboard package, the product was in very poor condition. The "Living Plants" indicated on the external label more resembled "Dead Plants".
Apologies again for the problems delivering your order. We'll get replacements out to you.

Will
YouGarden Ltd
www.YouGarden.com
17-Nov-2014 -- Service rating : I was very disappointed with the quality of the trees and will very unlikely to use your services again,
Product : Some of the twigs were broken not because of being transported but because they were completely dried. In such a state, they should not have been sent. I was very disappointed with the quality. None of the trees were of the height as being advertised.
No Comment
17-Nov-2014 + Arrived when stated and looked healthy.
Will await to see how they do.
No Comment
17-Nov-2014 - Service rating : only received part shipment and had to chase the delivery of the outstanding items.
Product : trees look ok but since i have got them i have found out that i should have ordered rooting compound and maybe should have got tree staking kits - i would have ordered these had i had known. marketing could be much better
Thanks again for your order, sorry about the slight delay in shipping part of it.

The products you mention are actually advertised alongside the fruit trees on our website and in our newspaper ads - sorry that you didn't spot them!

Will
YouGarden Ltd
www.YouGarden.com
17-Nov-2014 + Order arrived on time packing good and product seemed of good quality. No Comment
17-Nov-2014 ++ Service rating : arrived before estimated delivery date
Product : all trees look in good condition
No Comment
17-Nov-2014 + Service rating : All arrived safely and on time
Product : Look good
No Comment
16-Nov-2014 ++ Delivered on time in good condition. Very pleased. No Comment
16-Nov-2014 + Service rating : First time I have used this company.
Product : This is the first time I have bought fruit trees.
No Comment
16-Nov-2014 ++ I left you feedback last week No Comment
16-Nov-2014 + service was excellent No Comment
16-Nov-2014 + Service rating : excellent service, delivered on time, packed well to minimise potential damage. Pleased with fruit collection, will gladly recommend to friends and family.
Product : Healthy looking trees
No Comment
16-Nov-2014 + Service rating : Very good
Product : GoodGood
No Comment
16-Nov-2014 ++ Service rating : very happy
Product : excellent value,hoping they all take ok
No Comment
15-Nov-2014 ++ Service rating : email received and good arrived 2 days late
Product : The trees where packed well an look very strong will not know till the spring if they turn out as strong as they look.
No Comment
15-Nov-2014 NA Service rating : Very helpful with booking. Received order on tome.
Product : Have only just bedded them in. But looking good.
No Comment
15-Nov-2014 + Service rating : Good communication and let me know when plants were on the way but
They did not put the street number on the delivery label - fortunately the courier company had delivered here before and recognised my name
Product : Have planted, await to see results
No Comment
15-Nov-2014 ++ Service rating : Great service. Trees very well packed.
Product : Healthy looking trees
No Comment
15-Nov-2014 NA Service rating : Items arrived before date given.
Product : Have only just planted
No Comment
15-Nov-2014 ++ Service rating : very good service
Product : plants arrived in v. good condition looking forward to seeing the fruit
No Comment
15-Nov-2014 - Service rating : The service from you was great
Product : I have rang told you. Branches and roots broken Very Dry when they was delivered to us. They did not arrive to us monday until the10th November. But the email told us you had sent them on the 6th of November So as you can see that was 5days. The box they was sent in was all damaged and open so did not arrive well.
So we have planted them and in hope they grow.
No Comment
15-Nov-2014 + Service rating : I was pleased with the range of products and special offers.
Product : I was pleased with the appearance of the trees however i thought the root balls were very small.
No Comment
15-Nov-2014 ++ Very good No Comment
15-Nov-2014 + will have better idea on product next spring but ordering and delivery were well up to expectation. No Comment
15-Nov-2014 ++ Service rating : Kept us informed of delivery times and when dispatched
Product : All trees look to be in good condition
No Comment
15-Nov-2014 NA Service rating : helpful when I phoned.
Product : products looked ok but I was annoyed that the carrier who delivered tossed them over my back gate because I was out resulting in several branches being broken - the package said "live plants handle with care"! however they have been planted so I have to see how they develop
No Comment
15-Nov-2014 ++ Service rating : Well worth the money
Product : Look forward too the harvest next year
No Comment
15-Nov-2014 ++ Service rating : Received as advertised
Product : Received as advertised
No Comment
15-Nov-2014 + Despatched as advised and on time No Comment
15-Nov-2014 ++ Trees arrived when expected and appear to be in good health. No Comment
15-Nov-2014 + Service was very good kept informed of delivery and shipment No Comment
15-Nov-2014 ++ Service rating : will use again. all items delivered undamaged, and look quite vigorous.
Product : all we hoped for.
No Comment
15-Nov-2014 - Poor delivery service. Won't use u again No Comment
15-Nov-2014 + Service rating : as promised
Product : as promised
No Comment
15-Nov-2014 NA Service rating : ARRIVED BUT CONNOT GIVE RATING MAYBE NEXT YEAR
Product : SAME AS ABOVE
No Comment
15-Nov-2014 -- Service rating : I have not received the order
Product : I have not received the order
No Comment
15-Nov-2014 + Service rating : I needed planting instructions. Had to go back to my old books.
Product : Look healthy enough. Only time will tell!
No Comment
15-Nov-2014 NA arrived on time and correctly packaged No Comment
15-Nov-2014 ++ Service rating : delivered when they said
Product : unable to comment till they fruit
No Comment
15-Nov-2014 ++ Service rating : Items delivered as stated.
Product : Appear to be of good quality
No Comment
14-Nov-2014 + I I have not had a reply to my e mail asking for any tips on planting fruit trees No Comment
14-Nov-2014 + Goods arrived securely packaged and look in VGC. Just hope they grow well for me!!! No Comment
14-Nov-2014 ++ Service rating : All items arrived on the day stated, well packed and in excellent condition. Looking forward to watching them grow. Really good value for money
Product : My favourite varieties
No Comment
14-Nov-2014 - Service rating : I waited a long time for such poor quality service
Product : Badly packed, branches were protruding from the sides of the box, no instructions or advice regarding planting.
No Comment
14-Nov-2014 ++ Service rating : very pleased
Product : very pleased
No Comment
14-Nov-2014 NA arrived in good condition and promptly No Comment
14-Nov-2014 NA Service rating : First class service, straight forward ordering and payment system.
Product : Early days yet ,
No Comment
14-Nov-2014 + Service rating : Very good delivery arrangement
Product : Only time will tell
No Comment
14-Nov-2014 + Service rating : Simple to order
Product : Very good condition
No Comment
14-Nov-2014 + Service rating : You Garden is good but the courier service was appalling. Chucking the parcel over a 6 foot gate, ringing the doorbell and not waiting for an answer is not good customer service.
Product : The proof will be when they bear fruit
No Comment
14-Nov-2014 + Service rating : good
Product : good
No Comment
14-Nov-2014 ++ Service rating : very good
Product : very good
No Comment
14-Nov-2014 ++ Excellent service delivered on time No Comment
14-Nov-2014 ++ Service rating : v/good
Product : v/good
No Comment
14-Nov-2014 ++ Service rating : Great communication
Product : As expected
No Comment
14-Nov-2014 ++ Service rating : You kept me up-to-date on deliveries. The prices are extremely fair. I like the variety of offers that your company advertises.
Product : Everything arrived safely and the planting instructions were extremely helpful. I have now ordered on a number of times and will continue to use your company in the future.
No Comment
14-Nov-2014 + Service rating : exellent service
Product : all good except plum tree which they are replacing
No Comment
26-Jun-2014 ++ no problems great service No Comment
12-Jun-2014 ++ Service rating : Very good company to deal with, excellent products.
Product : Top quality trees, well established with plenty of roots and branches, all shooting well now in pots.
No Comment
02-Jun-2014 + Service rating : real fast delivery plants looked good
Product : plants were delivered realy quick and looked good. the proof will come later in how they grow,but they were a good price
No Comment
01-Jun-2014 + Service rating : Trees arrived very quickly after I put request in because I was going on holiday.So I would say service was very good!
Product : So far trees look good I was a bit concerned because a couple of small branches were damaged in delivery ( apple tree ).I still await my free bush of red currant !
No Comment
31-May-2014 + Service rating : delivery was timely
Product : only 4 out of 6 trees have made it to growing. The two Pear trees have failed to survive.The other four have new green growth appearing.
No Comment
30-May-2014 ++ Service rating : First class service. Excellent packaging. Highly recommended
Product : Fruit collection were kept in water overnight.Planted following day.Very healthy trees.
No Comment
29-May-2014 ++ Service rating : Prompt service great
Product : Excellent buy , great trees , great price
No Comment
29-May-2014 + Service rating : Delivery quicker than expected, excellent
Product : Larger than expected and badly in need of pruning, otherwise they are in good condition and great value
No Comment
29-May-2014 + Service rating : okay service but sometimes a bit slow
Product : Can't say at the moment as there are no buds on the trees they look dead but will have to give them time
No Comment
29-May-2014 NA Service rating : Very quick delivery
Product : Appears to be OK but won't know until they grow
No Comment
22-May-2014 + Service rating : very very helpfull
Product : I followed planting instructions ,but only one tree showing any singe of life. Plum tree
doing well .The apple and pear had a lot of broken branches on them, and are showing no new growth at all .I Will watch for growth over next few weeks.
No Comment
20-May-2014 ++ Service rating : First class delivery and service.
Product : Healthy, strong trees. Unfortunately the apple tree was damaged on delivery however this was replaced without question by your company. All are thriving. Thankyou.
Thank you very much for the feedback - glad we could sort your problem out.

Will
YouGarden Ltd
www.yougarden.com
16-May-2014 + Service rating : First time I used YouGarden but everything went smoothlyDelivery very quick
Product : trees bigger than I expected but have taken well
No Comment
16-May-2014 + Service rating : easy site to use.
Product : a few branches broke off trees, but other than that ok. quick delivery.
No Comment
15-May-2014 ++ Service rating : Having just made a call regarding my order, there was no problem in reporting that one of the trees was in a sorry state, broken branches all on one side so it looked odd next to others, the lady on phone could not apologise enough and is sending a replacement as I write this...excellent customer service and would not hesitate in recommending company to family and friends.
Product : Two of the three trees are excellent, awaiting a replacement on third three....bonus that I received a redcurrant bush free which is a very health specimen, not sure what you do with plant, but will learn I hope.
No Comment
15-May-2014 ++ Service rating : It was quick from the time of ordering, and it was left it the specified place when I wasn't in. Would highly recommend your company
Product : The fruit tress looked healthy and they had of plenty of root growth. So pleased I got the multi-buy.
No Comment
15-May-2014 ++ Service rating : It would have been helpful to give some idea how many years it will be before I can expect the luscious bunches of fruit shown in the advertisement!
Product : All three trees appear to be growing happily on my allotment.
Glad to hear that your trees are thriving. You should get some fruit in the first year (based on conditions/pollination etc.) and you'll get more each year as they establish. There's full info on our website and in the care guide with your order.
My 2 year old pear tree, in a pot on my patio, produced 5 pears last year and there are nearly 20 growing this year.
Hope that helps!

Will
YouGarden Ltd
www.yougarden.com
15-May-2014 + the service was very good no complaints . No Comment
15-May-2014 + Service rating : VERY GOOD WILL DEAL FROM YOU AGAIN
Product : Branches on the apple we had to prune back quite hard as they were damaged badly. Otherwise all fine.
No Comment
14-May-2014 + Service rating : Quick delivery.
Product : Plum tree very good quality but the apple & pear not so
No Comment
10-May-2014 ++ Service rating : Good communication and delivery of goods.
Product : All plants healthy and in good condition. We planted two days after delivery and have now been in the ground one week, some buds have burst into leaf , others will be very soon. If this progress continues an excellent buy.
No Comment
09-May-2014 ++ Arrive very quickly. Everything OK. No Comment
09-May-2014 + Service rating : Delivery good. Parcel intact. TRees look OK
Product : Bit early to answer this. Better to wait for trees to fruit before commenting
No Comment
09-May-2014 + Service rating : Items depatched at appropriate time - avoiding Easter weekend. Packaging reasonable. Useful notes included.
Product : Seem acceptable however each item had minor damage - ie some branches broken. Have beem planted and will see how things develop.
No Comment
09-May-2014 ++ Service rating : Fruit collection is just what we wanted.
Product : Received in good condition.
No Comment
09-May-2014 ++ Service rating : Very good service, kept us informed regarding delivery etc
Product : Plants in excellent condition on arrival
No Comment
06-May-2014 + Service rating : good online ordering, no hitches
Product : nice size trees, still waiting for one to actually bud though
No Comment
05-May-2014 ++ Service rating : I am pleased with the service, which You Garden provided for my order.
Product : The plants are similar as described in the advert. It arrived in time.
No Comment
05-May-2014 ++ Service rating : service and delivery is excellent
Product : trees arrived in good condition and are already planted , what happens next is in the hands of god
No Comment
05-May-2014 ++ Service rating : Fast delivery and good communication
Product : Excellent value for money. A great offer !
No Comment
03-May-2014 + Still not received free berry bush despite e-mail saying it would be despatched No Comment
30-Apr-2014 ++ Service rating : My first purchase but pleased so far
Product : Very good height trees.
No Comment
29-Apr-2014 + Service rating : very quick delivery
Product : two trees had broken branches
No Comment
29-Apr-2014 + Well packed and delivered on time. Strong-looking trees and look forward the growth this year and fruit next year. No Comment
29-Apr-2014 ++ Service rating : Excellent service, my fruit tree's arrived well packaged and a quick delivery service.
Product : The tree's look in great condition I can't wait for them to start producing! Thank you
No Comment
24-Apr-2014 ++ Service rating : First Time i have used You garden very plesed with service
Product : Good healthy trees very pleased
No Comment
23-Apr-2014 + Service rating : Ordered easily and quick delivery. Thank you.
Product : Trees arrived promptly though quite a few branches were broken.
No Comment
22-Apr-2014 ++ Service rating : Very fast delivery, received my fruit tree collection in 2 days and in very good condition.
Product : As described and in good condition, excellent value for money, very pleased.
No Comment
22-Apr-2014 ++ Service rating : The service was excellent and the the website was very easy to use. Whilst trees where packed very carefully and labelled handle with care, fragile. There was a little bit of damage with a couple of branches. Otherwise perfect.
Product : The trees arrived safely with only a couple of broken branches. All three have been planted and all have green leaves appearing. The red current bush is starting to flower. Very pleased so far.
No Comment
21-Apr-2014 + Service rating : Good
Product : Quick and easy
No Comment
20-Apr-2014 ++ excellent package and delivery No Comment
20-Apr-2014 ++ Service rating : QUICK SERVICE
Product : TREES LOOK VERY GOOD
No Comment
19-Apr-2014 + Service rating : My order arrived quickly and was well packed.
Product : My trees all looked healthy.
No Comment
18-Apr-2014 + Service rating : Service very good but plants had a small amount of damage from transit
Product : There look Ok not a lot of green but time will tell fingers crossed
No Comment
18-Apr-2014 + Service rating : Service so far is very good delivered on time and we'll packed.
Product : Trees look healthy only hope the buds will soon appear as they are very bare t the moment perhaps I am too impatient
No Comment
18-Apr-2014 ++ Service rating : Very quick service, well packaged.
Product : They look beautiful.
No Comment
18-Apr-2014 ++ Service rating : Quick service, well packaged.
Product : Much more mature trees than I had expected. They are now in the garden doing well.
No Comment
18-Apr-2014 ++ Service rating : Speedy delivery
Product : Trees seem to be in good condition. Looking forward to fruit
No Comment
18-Apr-2014 ++ Service rating : Very good & informative
Product : It looks OK only just planted them in
No Comment
18-Apr-2014 ++ Service rating : Very efficient
Product : Look good, time will tell when they grow
No Comment
18-Apr-2014 + Service rating : Goods were ordered on line, and received approx one week later, as was out goods were left as requested, with a note advising me of this.
Product : goods received when opened these were bone dry, placed in a bucket of water over night and planted next day, 3 branch's were broken, but these were only small ones, so hopefully the trees will recover.
No Comment
17-Apr-2014 + Service rating : DONE ONLINE, EASY TO ORDER ETC.
Product : ITEMS AS DESCRIBED
No Comment
17-Apr-2014 ++ Service rating : Excellent would recommend you to any one
Product : trees are lovely nice gift for my brothers garden thank you
No Comment
16-Apr-2014 NA Service rating : well packaged ,good quick delivery
Product : trees planted, watch this space for result
No Comment
16-Apr-2014 + Service rating : Delivery was good
Product : Its a shame that some of the braches were broken. Hoping this does not affect the trees.
No Comment
11-Apr-2014 NA Service rating : Ordered a product on 3rd March 2014...still not received it!!!
Product : Not received product!!!
Apologies for the slight delay - your order is due for delivery today. This was ordered on 30th March, not 3rd.

Will
YouGarden Ltd
www.yougarden.com
11-Apr-2014 ++ Service rating : Great service
Product : Products planted and have buds already
No Comment
11-Apr-2014 + Service rating : Bought 3 fruit trees they turned up in good condition. I have planted them and right now they seem happy. So I am very happy with both service and products
Thank you
Product : I have rated the trees as good because I have just planted them and they have not had a chance to produce a bud yet. But they did arrive in good condition and look like they are happy. So in a couple of months I may feel they are excellent.
No Comment
10-Apr-2014 ++ Service rating : Good service, does what it says in paper
Product : Good healthy plants apple blossom opening after 3 days
No Comment
10-Apr-2014 + Service rating : They did exactly what was on the tin!!
Product : Products look good but only time will tell
No Comment
09-Apr-2014 ++ Service rating : Plants were delivered speedily.
Product : Plants look healthy.
No Comment
09-Apr-2014 ++ Service rating : First time I've used this company and was a bit concerned that although they have a sign for payment by paypal there was no way to access it. Tried telephoning but customer services couldn't help either. Eventually just ordered online and was pleased that order confirmation was almost instant. Delivery information came next with access to courier so you could track the package. I wish more mail order companies did this so you know when to expect parcels.
Product : These were ordered for a neighbour, he was very pleased with the size and quality of the fruit trees which offered excellent value for money.
No Comment
09-Apr-2014 ++ Service rating : great service quick delivery
Product : very good condition
No Comment
07-Apr-2014 ++ Service rating : Very quick and easy, delivery was quick.
Product : Really pleased with the product, trees are shooting already.
No Comment
07-Apr-2014 ++ Service rating : Excellent communication and fast delivery.
Product : My Mum loved them, I can't wait to see how much fruit grows.
No Comment
07-Apr-2014 ++ Service rating : excellent service, received items promptly and in good condition
Product : apple tree in bud, cherry and pear coming...strong sturdy stock
No Comment
07-Apr-2014 ++ Service rating : Brilliant carnt wait to get ordering again
Product : Yes excellent I've got them in the garden wanting some more fruits then I' don't need the shop
No Comment
06-Apr-2014 ++ Service rating : Arrived well packaged and in excellent condition good looking healthy plants
Product : Plants in excellent condition well pleased
No Comment
06-Apr-2014 ++ Service rating : Thank you so much for resolving the transportation problem - and then the fruit collections came very quickly, well packed and in good order.
Product : They are really good sturdy trees, bigger than we expected. I imagine they will grow well.
No Comment
06-Apr-2014 + Service rating : Quick delivery
Product : Just planted, looking promising, shame no guideance included on planting or care.
No Comment
06-Apr-2014 ++ Service rating : Came really quickly and was well packaged
Product : Good size and value so very pleased
No Comment
06-Apr-2014 NA Service rating : Delivery fine, but no Planting or ongoing 'care' Instructions provided
Product : Trees planted, but as there were no Instructions for planting and onward care, we will have to wait and see if they 'take'.
No Comment
06-Apr-2014 NA Service rating : Ten days after accepting the order they informed me they were unable to deliver to Jersey due to Customs restrictions. Not their fault but why offer delivery to Jersey in their advert?
The advert is still running and still offering this delivery option.
Product : Cannot be delivered
This ad has been updated - many apologies.

Will
YouGarden Ltd
www.yougarden.com
06-Apr-2014 ++ Service rating : No problems
Product : Hoping for good crop in years to come
No Comment
05-Apr-2014 ++ Service rating : The trees arrived on time and in very good condition
Product : Very pleased lots of roots very healthy looking trees
No Comment
25-Mar-2014 ++ Couldn't believe how quick my orders were delivered in good condition. No Comment
23-Mar-2014 ++ Service rating : Prompt service. Delivery was made a short time after the order was placed.
Product : The trees were delivered in a good condition and looked very healthy.
No Comment
21-Mar-2014 -- Service rating : Of the 3 trees only the apple tree was up to standard. The other 2 were very poor specimens. I would hope that you will replace them.
Product : Please see above
More than happy to replace - I can see one of our call centre team has done this.

Will
YouGarden Ltd
www.yougarden.com
20-Mar-2014 ++ Service rating : ......
Product : Great trees at a great price
No Comment
20-Mar-2014 ++ Service rating : A pleasure doing business
Product : A pleasure doing business
No Comment
20-Mar-2014 + Service rating : We have received them but yet to plant them.
Product : We have received them but yet to plant them.
No Comment
20-Mar-2014 + Service rating : Delivered promptly
Product : Apple and pear good plum only had one branch will see what they are like when they start to grow
No Comment
20-Mar-2014 + Service rating : The trees look good and the packing was strong, however if you had a moisture retaining medium around the roots there may be a better success rate.
Product : IT's too early to tell if the trees will take or die. Pls be patient
No Comment
20-Mar-2014 + V prompt service No Comment
18-Mar-2014 ++ Service rating : Excellent service, well packed for delovery
Product : The apple tree is already budding nicely, the other two look healthy, thank you
No Comment
17-Mar-2014 ++ Service rating : Easy to order and prompt delivery will use again
Product : As expected
No Comment
17-Mar-2014 ++ you sent what I asked for, the trees came in very good condition No Comment
17-Mar-2014 + Service rating : I was very impressed with the speed of service
Product : I have planted them up and they starting to produce leaves already so watch this space!
No Comment
17-Mar-2014 + Service rating : easy to order fast delivery. pricing good for online supplier but more expensive than similar products being offered by the discount high street retailers and this rises when the postage cost is added. maybe time will tell and the quality will justify the cost. this is dwarf stock so they are usually more expensive / hard to obtain.
Product : trees were packed well but suffered some damage / surface scuffing to trunk / limbs. trees are now planted and are budding / healthy. appears to be a good product, looking to see how this dwarf stock will perform. planted as an espalier, too large for "step over" but with a little tlc i am confident these trees will fruit well. good soil, watering / drainage, sun and space / open air are key to success.
No Comment
16-Mar-2014 + Service rating : Order processed with speed and arrived within the time stated
Product : Trees have taken well so far to their new environment they look healthy have recommended You Garden to family who will be ordering for themselves
No Comment
16-Mar-2014 + Service rating : prompt delivery, good packaging
Product : well grown plants
No Comment
16-Mar-2014 ++ Service rating : Quick easy checkout and I was informed when my items where dispatched. Great service
Product : Items well packaged and as described
No Comment
16-Mar-2014 ++ Service rating : Very pleased with quality of trees and how quickly they were delivered.
Product : All three trees are very good specimens and well packed.
No Comment
15-Mar-2014 ++ Service rating : very quick delivery and well packed
Product : at present looking good and appear healthy
No Comment
14-Mar-2014 ++ Service rating : delivery was excellent and much quicker than we thought well done
Product : not much has happened yet but the trees look good enough
No Comment
14-Mar-2014 + Service rating : These were left in my back garden. But as its only me that goes in it. But a more secure place would have been better.
Product : These are smaller than what I though. But good value for what I payed. I hope I get lots of fruit in years to come
No Comment
14-Mar-2014 ++ Service rating : Very good service
Product : The trees arrived quickly and are bigger than I thought.
No Comment
14-Mar-2014 ++ Very please with speed of delivery No Comment
14-Mar-2014 ++ Service rating : product arrived very quickly and in excellent order
Product : Have not yet planted them but they look very healthy
No Comment
14-Mar-2014 NA Service rating : All my questions answered, great delivery service.
Product : Bought as a present so unable to comment
No Comment
14-Mar-2014 + Service rating : Straight forward online purchase.
Product : Arrived in good condition and a reasonable time. Will let you know if they are a success !
No Comment
14-Mar-2014 + Service rating : Incredible . The goods were despatched less than 24 hors after I had posted the letter and arrived within72 hours .
Product : Trees look OK but proof will come when they start blossoming .
Wow - even I am surprised by that one! Thank you again for your order.

Will
YouGarden Ltd
www.yougarden.com
14-Mar-2014 ++ Service rating : Good quick service
Product : Good root stock
No Comment
14-Mar-2014 + Service rating : Easy to order, good prices and very prompt delivery.
Product : Trees were well packaged, arrived without damage and look to be in good condition for planting. Have followed the instructions and now waiting for the results!
No Comment
14-Mar-2014 ++ Service rating : Found website easy to use and the service was really quick.
Product : all planted up only time will tell
No Comment
14-Mar-2014 ++ Service rating : Great service. Easy to order and arrived promptly
Product : Over the moon with my trees. Arrived in perfect condition with instructions for planting and after care
No Comment
14-Mar-2014 ++ Service rating : very prompt very good
Product : 3 fruit trees excellent condition very happy
No Comment
14-Mar-2014 ++ Service rating : Excellent service all round, cannot fault anything
Product : The fruit trees arrived well packaged and look very healthy and strong. Can't wait to be picking fresh fruit
No Comment
14-Mar-2014 ++ Service rating : Very pleased Fast delivery
Product : Very pleased with trees arrived in good condition
No Comment
14-Mar-2014 NA Service rating : Quick and efficient service
Product : Who thought up this question. The plants must have time to grow to produce an end product so anybody with a bit of common sense cannot give an answer to this question.
No Comment
14-Mar-2014 + Delivery only contained half the order. This was actually two separate orders - the second placed a day after dispatch of the first...

Will
YouGarden Ltd
www.yougarden.com
14-Mar-2014 + Service rating : Very quick delivery and well packed.
Product : The trees look good - time will tell.
No Comment
14-Mar-2014 NA Service rating : Service....good communication which is always a plus....trees packed well...
Product : I cannot comment on trees themselves as I have planted them now and await results. I must say they look ok. Time will tell.
No Comment
11-Mar-2014 ++ Service rating : Better value for money against B & Q, and Homebase
Product : Arrived well packed & in good condition
No Comment
10-Mar-2014 ++ Service rating : quick delivery
Product : The trees arrived in good condition, they are now in the ground and looking healthy so fingers crossed we get some fruit
No Comment
10-Mar-2014 ++ Service rating : Trees were delivered when they said they would. Well packaged,good instructions.
Product : Good products! Really only wanted the plum tree, kept the pear and gave away the apple as we have plenty of apple trees. Would have loved the option of buying
a single fruit tree. Compared other companies this offer was value for money.
We do have a wide range of single trees on our website - please check it out!

Will
YouGarden Ltd
www.yougarden.com
09-Mar-2014 ++ Service rating : Excellent delivery only took couple of days and arrived in a large cardboard box, so well protected
Product : Exactly what I ordered and as the description, can't say more as they have not sprung into life yet.
No Comment
08-Mar-2014 + Service rating : Product arrived in good condition and in good time
Product : Well pleased with the collection
No Comment
08-Mar-2014 NA Service rating : Too soon to say
Product : Too soon to say
My colleague emailed and I understand that you were happy with the condition of the trees however you were a little confused by the feedback process. I hope we've now cleared that up for you!

Will
YouGarden Ltd
www.yougarden.com
08-Mar-2014 ++ Service rating : Very quick delivery, well packed.
Product : Obviously no results yet but all three trees look very healthy.
No Comment
08-Mar-2014 ++ Service rating : e-mail kept me in touch with the delivery date etc
Product : I was kept informed of progress of order, Trees arrived in good condition, very well packed
No Comment
08-Mar-2014 ++ Service rating : Arrived promptly.
Product : Arrived in good condition.Time will tell how fruitful the trees will be.
No Comment
07-Mar-2014 ++ Service rating : The trees arrived in good time and packaged well
Product : The trees are already in bud. Hope we don't get a frost now.
No Comment
07-Mar-2014 NA Service rating : Received as promised.
Product : Received order in excellent time. The trees look to be in good condition but have not been planted yet.
No Comment
07-Mar-2014 ++ Service rating : Prompt delivery
Product : Healthy trees
No Comment
07-Mar-2014 ++ Service rating : Very prompt delivery in large robust cardboard container
Product : The trees have good root systems and buds appear to be developing on the branches - clear planting instructions.
No Comment
06-Mar-2014 + Service rating : no problems ordered on suday got the order on wendesday very good
Product : cant say exellent untill we eat the fruits
No Comment
06-Mar-2014 ++ Service rating : Quick and arrived in good order
Product : Trees look healthy. just wait to see them grow and produce the fruit
No Comment
06-Mar-2014 - Service rating : No complaints
Product : Perhaps 'poor' is too severe but 'good' would be an overstatement. I felt that the bare roots had been cut back rather severely, while a number of the side shoots and one leader of the trees had been broken off, clearly in packing and not in transit. I phoned your Customer Services department on finding these 'defects' and was assured that you offered a complete replacement if the trees failed to grow properly. I have, therefore, planted them as recommended and hope that my criticisms will prove unfounded. The jury is out!
I've emailed directly about sending me some photos - if the damage looks significant we'll send you a replacement right away, rather than waiting.

Will
YouGarden Ltd
www.yougarden.com
06-Mar-2014 NA Service rating : Plants arrived in 3 days - and delivery information was very clear and informative
Product : The plants arrived in good condition, but I cannot comment yet on their quality until they begin to grow.
No Comment
06-Mar-2014 + Service rating : Amazingly quick delivery
Product : One or two branches broken (forced into box) but otherwise in excellent condition.
No Comment
05-Mar-2014 + Service rating : First time i have used You Garden so far quite impressed with the service.
Product : Will know more when they start to grow. So far no sign of life!
No Comment
05-Mar-2014 ++ Service rating : Speedy service and delivery
Product : Excellent products, speedily despatched
No Comment
05-Mar-2014 ++ Service rating : First class service
Product : Looking forward to see how it grows
No Comment
26-Feb-2014 ++ Service rating : Communication with the supplier and delivery of the product up to my expectations.
Product : Quality good, packaging and delivery very satisfactory.
Great feedback thank you - I'll pass it on to our team.

Will
YouGarden Ltd
www.yougarden.com
25-Feb-2014 ++ Service rating : trees came ontime and in good order and well packed
Product : so far so good they look good and are now planted
No Comment
25-Feb-2014 ++ Service rating : Very speedy delivery. 3 Fruit trees for under £20 a bargain.
Product : Was surprised at the size of the fruit trees! Perhaps hadnt read the small print properly. The trees were in very good condition.
No Comment
25-Feb-2014 + Service rating : This was my first order and everything ran quite smoothly. Ordering process was easy and delivery was within a reasonable period of time. No complaints.
Product : The fruit trees purchased were for a present, and looked of good quality on arrival.
No Comment
25-Feb-2014 ++ Service rating : Great
Product : Love the fruit trees
No Comment
25-Feb-2014 + Service rating : timely response time as promised
Product : plants appeared ok ,but only time will tell now they are in the ground
No Comment
25-Feb-2014 ++ 2 day delivery, fantastic. No Comment
25-Feb-2014 + Service rating : the items were quickly despatched and well packaged with planting instructions.
Product : The trees were a good height and looked healthy.
No Comment
25-Feb-2014 ++ Service rating : Very quick delivery.
Product : Products arrived in good condition, well packaged, lets hope we get plenty of fruit off them.
No Comment
25-Feb-2014 ++ Service rating : Easy to order and arrived prompt and safe
Product : Trees were package well and arrived in good condition, care instructions good.
No Comment
25-Feb-2014 ++ Service rating : Quick delivery and well packaged
Product : trees were far better quality than received from other suppliers. would use again with confidence.
No Comment
25-Feb-2014 + Service rating : Very quick delivery
Product : Healthy young trees without a fancy price tag
No Comment
25-Feb-2014 NA I am still waiting on a delivery that was dispatched on 4th February. This is the 25th.
I phoned and was told it was to do with the floods and to wait until the end of last week the 21st.. Admittedly since phoning on Monday 24th i have had an email to say a second delivery has been dispatched. I await its arrival.
Unfortunately due to the severe weather in some parts of the country we have recently experienced some delays in our courier services - very sorry. We have now replaced this order at our cost.

Will
YouGarden Ltd
www.yougarden.com
24-Feb-2014 + Service rating : delivery was quick and before delivery date
Product : substatial trees
No Comment
24-Feb-2014 ++ Service rating : Fast and efficient service
Product : Excellently wrapped and advice note on how to treat.
No Comment
24-Feb-2014 ++ Service rating : very good
Product : thanks very much
No Comment
24-Feb-2014 ++ Service rating : Great communication
Product : Fab trees
No Comment
24-Feb-2014 ++ Service rating : Service excellent.
Product : Too early to see how they do but they certainly look fine.
No Comment
24-Feb-2014 ++ Service rating : Quick and efficient
Product : Good quality trees ready to go
No Comment
24-Feb-2014 NA Service rating : Still awaiting arrival of items ordered
Product : I am still awaiting arrival of it
No Comment
03-Feb-2014 ++ Service rating : First time I've purchased anything and so far it all seems excellent.
Product : All three trees looks very healthy so far. Potted them up yesterday so, fingers crossed, they will blossom this spring.
No Comment
03-Feb-2014 + Service rating : good packaging & instructions
Product : let you know when they've grown
No Comment
01-Feb-2014 + Service rating : very good
Product : very pleased,but the ends of fruit trees were broken in transit.
No Comment
01-Feb-2014 ++ Service rating : First class service and good company to deal with. We will certainly use you again.
Many thanks from Mike & Audrey Sheppard
Product : Products arrived very safely and were of excellent quality ready for planting. They were planted the following day and now look forward to their blossom/fruits.
Thanks again for your order and a great review!

Will
YouGarden Ltd
www.yougarden.com
31-Jan-2014 ++ Service rating : Good swift service.
Product : Strong protective wrapping. Information about trees included.
No Comment
31-Jan-2014 ++ Service rating : So well packaged, prompt delivery.
Product : Well packaged, lovely healthy trees. Thank you.
No Comment
31-Jan-2014 ++ Service rating : My trees were delivered quickly, and the driver was very conscientious in finding me as he initially received no reply at my or my neighbours..
Product : They are lovely healthy trees, and I was thrilled that they are quite large, so I am hopeful of some blossom and fruit this year!!!
No Comment
31-Jan-2014 + Service rating : Efficient service
Product : trees appear to be in good shape time will tell
No Comment
31-Jan-2014 + Service rating : The trees arrived promptly on time and I was informed as to their dispatch date
Product : I'm worried that the trees are already taller than advertised ( 4-5 ft) and that they are really fullsized. Very glad that I was not planning on planting them in pots. They look good.
No Comment
28-Jan-2014 + Service rating : Very speedy delivery.
Product : The trees were in good condition and ready to plant with clear instructions.
No Comment
21-Jan-2014 + Service rating : More information on each product on website would be perfect.
Product : Weekend delivery would make it perfect!
No Comment
19-Jan-2014 ++ Service rating : I was requested to complete on the order form - if not in please leave at...........

Unfortunately this was ignored and the goods were left on my doorstep even though I was in the courier did not give me chance to answer the door, just left them
In my opinion not good!!!!!
Product : The plants look healthy - but as they are in a dormant state who knows what they will be like in due course hard to tell at this stage
On a positive note the order was dealt with and delivered quickly
Sorry about the delivery problem - I will take this up with our courier. I am glad to hear that the plants are healthy. If you need anything else let us know!

Will
YouGarden Ltd
www.yougarden.com

Sorry to hear that the request was ignored - will speak to our courier.

Will
YouGarden Ltd
www.yougarden.com
19-Jan-2014 ++ Would deal with again. Excellent service. No Comment
19-Jan-2014 + Service rating : very quick service
Product : trees in good condition..thank you
No Comment
19-Jan-2014 + Service rating : Exellent delivery service, was with me within 4 days
Product : Bought this as a gift for a friend.trees seem to be healthy but wont know for sure how good they are till the spring.
No Comment
16-Jan-2014 ++ trees were delivered in excellent condition thank you No Comment
16-Jan-2014 + I phoned for more advise re depth of planting and was happy with response and information I received No Comment
16-Jan-2014 ++ Service rating : Excellent delivery. Trees in good condition and packaged well with excellent planting instructions.
Product : Will have to wait to see if the fruit trees grow but they look good so far.
No Comment
14-Jan-2014 ++ Service rating : Very prompt service & advise
Product : Good quality & excellent value
No Comment
14-Jan-2014 ++ Service rating : Brilliant. Delivered within 5 days of ordering and that was actually over the Christmas period. I have waited many weeks from other companies. Will definitely use this company again
Product : Strong healthy young trees, exactly as described in the advert.
No Comment
13-Jan-2014 + Service rating : As I would have expected
Product : As I would have expected
No Comment
13-Jan-2014 ++ Service rating : Very very fast
Product : Good condition on delivery
No Comment
13-Jan-2014 + Service rating : Delivery speedy and plants in excellent condition, transported with care.
Product : Plants look fresh and sturdy, instructions comprehensive.,
No Comment
13-Jan-2014 ++ Service rating : The trees were delivered on time the packaging was excellent the fruit trees were in good order with no damage.
Product : The fruit trees were in excellent condition strong with good root systems I look forward to some good crops.
No Comment
13-Jan-2014 + Service rating : email sent saying goods despatched on 2 Jan with delivery within 2-3 days! No goods arrived and after email to company they said they had been let down by the courier and the goods had been despatched the following Monday. It would have been helpful if they had emailed/rang the customer to let them know what was happening.
Product : Trees arrived on Thursday 9th January - we only knew the delivery date/time by ringing Tufnells depot in Sheffield who gave the date and time of delivery after they started their journey on Monday, hopefully they will survive and flourish.
Apologies for the delivery problems with this order - we've raised the issue with our courier. Let us know how the trees get on!

Will
YouGarden Ltd
www.yougarden.com
13-Jan-2014 + Service rating : What I expected, staff very helpful
Product : Items received in good condition, well packed
No Comment
13-Jan-2014 ++ Service rating : Excellent service product arrived earlier than expected.
Product : There's were packaged excellently and we're beautiful healthy specimens with clear instructions as to how to plant and care for them.
No Comment
13-Jan-2014 -- Service rating : Only half the order arrived, they are yet to rectify.
Product : Hasn't arrived, called and they argued the system showed it had dispatched. Apparently the customer isn't right. Very poor service.
Customer happy to receive replacement after speaking to call centre rep.

Sean
yougarden ltd
13-Jan-2014 ++ Service rating : order came in time for Xmas although I wasn't expecting it until mid January
Product : trees all look very healthy
No Comment
13-Jan-2014 ++ Service rating : Great service, great offer
Product : I will have to wait and see how they grow, but look good so far
No Comment
13-Jan-2014 + Service rating : Order arrived quickly and in good order with full instruction leaflet
Product : Trees looked in good order
No Comment
13-Jan-2014 ++ Service rating : arrived promptly
Product : Good plants, promptly delivered
No Comment
13-Jan-2014 ++ Service rating : Good customer service when only one of 2 orders arrived. Very pleased.
Product : Trees look healthy and are a decent size.
No Comment
03-Jan-2014 ++ Service rating : very prompt service
Product : look good
No Comment
28-Dec-2013 + Service rating : As always; helpful, efficient and polite.
Product : Looking good, so far!
No Comment
25-Dec-2013 ++ Service rating : Excellent communication help and assistance from these hard working guys.
Product : I don't know much about trees but they seem ok to me. Well packaged and arrived when they said they would.
No Comment
22-Dec-2013 NA Very good service, I was told I would be receiving trees mid January as I ordered them mid December for a Christmas present, however they arrived a week after I ordered them, and were delivered when the person I bought them for was at my house, so the surprise was ruined! Nevertheless great service and quicker delivery than expected. No Comment
19-Dec-2013 ++ Service rating : Fast delivery trees look great very good service thanks
Product : Just as described thanks
No Comment
19-Dec-2013 + Service rating : Always comes up with good quality
Product : Proof will be in the eating!
No Comment

Varieties Included: 'Braeburn' Apple, 'Conference' Pear and 'Victoria' Plum
Supplied as 1.5m tall, grower quality, multi-branched 'bare root' trees.
Grown on semi-dwarfing professional rootstocks which are not widely available commercially. Braeburn's rootstock is similar to “M26”, Conference's to “Quince C” and Victoria's to “Pixie”.
Will grow to approx. 2m (6-7 ft) in 10 years.
Fully winter hardy.
Self fertile.

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