Patio Standard Roses Collection Patio Standard Roses Collection Patio Standard Roses Collection Patio Standard Roses Collection Patio Standard Roses Collection Patio Standard Roses Collection Patio Standard Roses Collection
Patio Standard Roses Collection
Patio Standard Roses Collection
Patio Standard Roses Collection
Patio Standard Roses Collection
Patio Standard Roses Collection
Patio Standard Roses Collection
Patio Standard Roses Collection
Patio Standard Roses Collection

Patio Standard Roses Collection

Beautifully fragrant, elegant blooms all summer long.
Patio Standard Roses Collection - Rating
  181 Customer Reviews     Read Reviews
Scented / Fragrant
Perfect In Pots
Plant In Sunshine
Winter Hardy
Easy To Grow
Wildlife Friendly
  • Fabulous quality patio standard roses in 4 colours - red, pink, white & yellow.
  • Perfect for pots and planters, or planting direct in the soil, for summer long colour
  • Each colour is a specially chosen small-flowered variety bearing hundreds of small, long-lasting flowers
  • Supplied as bare root bushes 60 – 70cm tall, to plant straight out, with no trimming required
4 Bare Roots - Item: 530199
RRP £39.99
Deal Price £19.99
Save: £20.00 - 50%
Club Price: £17.99 - Save: £2.00   Join Today!
Usually despatched within
3-5 working days.

Product Description

Incredible value, our patio standard rose collection will give you beautifully fragrant, premium quality, elegant blooms to enjoy all summer long.

This Patio Standard Rose collection is superb value for money, and less than HALF normal nursery prices. They will produce summer-long displays of beautifully fragrant blooms for years to come.

Also known as Tree Roses, they are the perfect way to add height and elegance to your patio – where a single bush will make a dramatic fragrant feature – or as a pair of potted specimens to dress a door or gateway. By ‘top grafting’ the flowering variety onto the straight stem of the rootstock, thereby giving the height, it takes expert growers a full three years to produce these gems.

Rose 'Yellow' produces large, yellow flowers and blooms continuously from early summer to autumn.

Rose 'Pink' beautifully demonstrates how the perfect rose should look. Its single, perfect buds are held over glossy green leaves from May to October.

Rose 'Red’ is a classic red rose with deeply coloured, velvet-like petals through summer and into autumn, which look picture-perfect when spotted with early morning dew.

Rose 'White' brings simple, elegant beauty to your garden. Its ice-white petals look particularly striking against its dark green foliage and blooms repeatedly from May to October.

This unique Patio Standard Rose Collection features 1 each of pink, white, red and yellow. Approx 60 – 70cm tall, root to tip.

What Is Supplied

Item 530199 supplied as:

Supplied as 4 bare root bushes approx 60 – 70cm tall from root to tip, with well-formed heads, trimmed back for winter,.

Some may have green wax on cut ends, which prevents drying out. It will dissolve naturally when growth starts.

Plant Information

Top Tips

  • Before planting, plunge bare root plants into a bucket of water for half an hour to rehydrate.
  • When pruning, make sure that your secateurs are clean and sharp to prevent squashing stems and introducing disease.
  • Add mycorrhizal fungi to the roots when planting to help the plant establish quicker.
  • Trim old flower stems to shape early each spring, just  before new growth starts

Care Guide

Pick the right container for your rose - half barrels are a great choice, but any large pot with good drainage holes is perfect.

Roses love sunshine and should receive sun for at least half the day, so position the pot with this in mind, remembering to position it before filling with compost as it may be too heavy to move once planted up.

Use a loam-based John Innes No 3 with 10 – 20% multi-purpose compost added. Make sure that the mix does not include any type of granular or time release fertilizer as this may burn the roots.

Feed twice for more blooms. Late-March/April and again Late July.

Prune lightly to deadhead, shape, and control disease.

Transplant into a larger container if you notice a decrease in blooms, and very 2 – 3 years to refresh the soil.

It is important that container-grown plants do not dry out – water regularly.

Planting / Flowering Calendar
Best Time To Plant
When Your Plant Will Flower
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Fully Grown Plant dimensions (approx)
Plant Dimensions
120cm
60cm

Product Reviews

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Excellent and fast service
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Excellent
Review Submitted: 12/11/2018 - 09:25:30
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service very good and helpful.
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roses arrived in good condition.
Review Submitted: 10/11/2018 - 13:51:02
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Excellent service, have no complaints.
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Very good condition F2f
Review Submitted: 09/11/2018 - 14:37:30
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Would be happy to buy again.
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Arrived in good condition. Next summer will be the telling time.
Review Submitted: 09/11/2018 - 06:52:05
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package received with plants in good condition, brilliant
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looking forward to seeing them in bloom
Review Submitted: 09/11/2018 - 23:28:54
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quality very good,will have to wait until next year to see the roses flower
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see above
Review Submitted: 08/11/2018 - 14:08:15
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staff were always polite and usually the plants were ok but i was a bit sad to loose half of the shrubs i had last year
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so far ok they are potted up so hope they will thrive in the spring
YouGarden Comments
I'm very sorry to hear this - these items should be covered by lifetime guarantee, so please contact us at CS@yougarden.com with details so we can address any problems for you.

Chris
Customer Service Executive
Review Submitted: 08/11/2018 - 19:01:08
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Delivery on time and easy ordering service
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Perfect just what I hopeed
Review Submitted: 08/11/2018 - 01:38:03
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As stated before look very good service very good
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Look excellent but will more later
Review Submitted: 08/11/2018 - 12:38:28
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arrived when they said it would
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bought ad xmas presents
Review Submitted: 08/11/2018 - 09:55:39
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plants arrived in decent condition and on time
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look good we will see how well they grow
Review Submitted: 08/11/2018 - 08:02:56
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Excellent selection of products ar reasonable costs
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Too early to comment
Review Submitted: 07/11/2018 - 06:12:35
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Great customer service and great product.
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Arrived in ecellent co Order as expected.
Review Submitted: 07/11/2018 - 10:15:22
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Yes, can't complain about the service.
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Planted the rose bushes, we'll have to wait and see how they do next year.
Review Submitted: 07/11/2018 - 15:51:17
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brilliant
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great value
Review Submitted: 07/11/2018 - 07:29:59
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product &service good
Review Submitted: 07/11/2018 - 09:20:02
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Good service , very helpful.
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Delivery was on time but I have to see the when they bloom in the summer wether that are good or not good .
Review Submitted: 07/11/2018 - 13:51:17
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kept informed of delivery date.
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despatch advised and goods received next day.Cannot ask for better service.
Review Submitted: 07/11/2018 - 12:01:54
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Arrived when expected
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Look in good condition
Review Submitted: 07/11/2018 - 11:59:24
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thank you
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thank you
Review Submitted: 07/11/2018 - 10:30:58
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very good very nice staff
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good plants hope they go on to bloom well
Review Submitted: 07/11/2018 - 08:56:30
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Excellent service
Review Submitted: 07/11/2018 - 08:55:42
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Can not fault them
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Was for my uncle but hes was well happy with them
Review Submitted: 07/11/2018 - 05:56:33
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The delivery was good and on time as the company said it would
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The roses I bought were well packed and healthy when they arrived
Review Submitted: 07/11/2018 - 08:36:29
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Arrived in good condition.
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We planted them immediately and they appear to have taken well.
Review Submitted: 07/11/2018 - 15:37:02
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good servicer
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I find the products come in great condition
Review Submitted: 07/11/2018 - 08:48:14
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the delivery was ok
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they arrived all ok thank you
Review Submitted: 07/11/2018 - 11:50:30
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very good delivery and information
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all looking healthy so far
Review Submitted: 07/11/2018 - 17:19:47
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Very happy with the service.will definitely use again.
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Very happy with the quality.
Review Submitted: 07/11/2018 - 10:49:42
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Excellent
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Excellent, have 20 and just keep giving and giving
Review Submitted: 07/11/2018 - 15:59:29
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arrived well boxed and in good condition thank you.
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roses will be planted soon as we get settled in,
Review Submitted: 07/11/2018 - 10:04:39
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excellent planted and looking good. looking forward to 2019 to see them in bloom
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just what I was looking for
Review Submitted: 07/11/2018 - 10:48:26
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Well packed
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Arrived in perfect condition. Can't wait for the summer.
Review Submitted: 07/11/2018 - 08:24:38
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I was pleased that the roses were delivered soon after dispatch; hence good for the plants.
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I have planted the roses promptly, but have no idea how good or bad they will be until after (or if) they survive the winter.
Review Submitted: 07/11/2018 - 14:41:57
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My order arrived two days early. Well chuffed!!
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Am pleased so far. Obviously, they won't flower until summer. Am awaiting my next order.
YouGarden Comments
I'm pleased to see that your next order was dispatched earlier today.

Chris
Customer Service Executive
Review Submitted: 07/11/2018 - 12:58:20
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10out of 10
Review Submitted: 07/11/2018 - 09:02:56
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Good website easy to follow and order
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All 4 bushes were in good order and have plenty of bud on them ready for spring
Review Submitted: 07/11/2018 - 09:03:27
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Great delivery times.
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Looking healthy and good for next year
Review Submitted: 07/11/2018 - 09:22:42
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Service very good from start to finish
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Plants arrived in a good box and look fine
Review Submitted: 07/11/2018 - 13:37:47
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First rate service
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Excellent service easy to contact.
Review Submitted: 07/11/2018 - 11:01:18
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OUTSTANDING ORDERING & DELIVERY SERVICE WITH VALUE FOR MONEY PRICES.
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AT THE MOMENT THEY LOOK SAD (as usual at this time of year!!) BUT WITH A HEALTHY ROOT SYSTEM. LOOKING FORWARD TO SEEING THEM FLOWER.
Review Submitted: 07/11/2018 - 08:09:22
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Parcel lost by Yodel but You Garden quickly resolved issue by replacing them, although they didn’t have to as fault lies with Yodel.
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Not received yet as Yodel has lost parcel.
YouGarden Comments
I'm pleased to see that your replacement parcel was dispatched earlier today.

Chris
Customer Service Executive
Review Submitted: 07/11/2018 - 10:45:38
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came before it said it would
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one was broke in half but they are replacing it
Review Submitted: 07/11/2018 - 10:53:40
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the service was good but the took longer to here
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all but two of the rose bushes have died i have been a gardener for the past 45 years these are the worst plants i have seen from a garden center
Review Submitted: 07/07/2018 - 14:29:47
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delivery time was alright
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ordered the roses for the red bush but when delivered 2 pink ones came when queried it was told the red had sold out, this should have been advised before they were despatched and the option given to cancel the order
Review Submitted: 09/06/2018 - 19:16:17
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The company that delivered them where definitely rubbish as they left them outside my front door anybody could have taken them .
Yodel never left a card or message very disappointed with the delivery
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The 4 patio roses all but one were ok so trying to bring it on in the greenhouse but I will definitely try them again thank you
Review Submitted: 03/06/2018 - 08:13:21
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Despatch was heavily delayed, lack of updates and when the products arrived they were crammed into a box and not overly healthy.
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These were ok, but crammed in the box with everything else
Review Submitted: 31/05/2018 - 07:29:35
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Good quality plants
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2 died and were planted straight away
Review Submitted: 28/05/2018 - 08:52:37
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We have bought two sets of bushes now from You Garden and the ser vice has been faultless.
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They came as before in perfect packaging and were very healthy.
Review Submitted: 26/05/2018 - 07:35:21
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My order was not delivered within 7 day period, as stated. When it arrived, plants seem to be in a very poor condition, some had to be thrown away(strawberry plants)
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Plants/roots very dry.
Review Submitted: 24/05/2018 - 06:16:25
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I give you 10 out 10
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All my friends how I get then for are verrg happy with them
Review Submitted: 23/05/2018 - 21:53:22
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The plants took a lot longer than promised to arrive
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Only one of the plants is alive
Review Submitted: 22/05/2018 - 19:52:48
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The service was ok
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3plants died but only1 is growing I am very disappointed this product.waste of money
Review Submitted: 21/05/2018 - 21:39:48
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Good service
Review Submitted: 21/05/2018 - 18:21:26
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Thankyou very much for the prompt and courteous service. Very happy with my purchase. We
Review Submitted: 21/05/2018 - 21:29:22
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I was very disappointed in the quality of some of the plants delivered. The roses were a mess and in a poor shape and and a shabby state. The lavenders were pathetically small, where most of them did not survive being potted on.

The strawberry runners were even worse than the lavenders, none of which survived either. The plug plants were the items that I was happy with.

Can someone please contact me regarding this, as I'm basically making a complaint.

I look forward to hearing from you.

Martin MacDonald
Review Submitted: 16/05/2018 - 10:46:10
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Good arrived well packed would deal with you again
Review Submitted: 14/05/2018 - 08:51:04
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although there was a problem, you garden were happy to sort it. Plants are living things so there can be problems but Company clearly has good customer care
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Although as received product was half excellent half poor, the company have agreed to send replacements. The good half are thriving and if replacements match these overall product rating will be excellent.
Review Submitted: 13/05/2018 - 09:13:53
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Some most unusual plants in your brochure will definitely use your products again
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So far so good they are looking healthy
Review Submitted: 13/05/2018 - 09:59:12
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despatch late and over bank holiday - did not get until Tuesday after and plants dry - when bunched togther didn't look too bad but when separated long stems with a few twigs at top - 2 only had 2 twigs - have planted but do not hold out much hope of getting a rose for a few years as no sign of life on any of them - very disappoointed as ad says and shows in full bloom - didn't expect that but at least expected some signs of health shoots - my mistake - first and last time experience for me !
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See above
Review Submitted: 13/05/2018 - 09:30:25
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Products received in the time scale given
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Don't know yet as the plants have not bloomed to date
Review Submitted: 12/05/2018 - 13:10:36
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Excellent product
Review Submitted: 12/05/2018 - 00:00:59
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Speedy delivery and good communication on status of my order.
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Great product. Delivered safely and ready to plant.
Review Submitted: 12/05/2018 - 13:44:30
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Phone order excellent, delivery service poor.nearly 5 days from notification of packed and en route 5 days before receipt.
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Arrived in poor condition my Gardner feels we will loose at least two.
Review Submitted: 12/05/2018 - 14:45:59
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Always obliging, efficient polite and well organised.
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In dormant stage at moment but if they take root should come on well soon.
Review Submitted: 10/05/2018 - 05:01:05
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Sent order with cheque,26/2.After phone call,order received 26/4
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one good,two just about showing 2 leaves,one dead{red one}.
YouGarden Comments
Thank you for contacting us; however I think you are confusing two separate orders. We received a cheque order from you in late February, which was delivered in the first half of March, and we received a cheque order from you in April, which was delivered later that month.

If you have any concerns with your plants in future please don't hesitate to let us know.

Chris
Customer Service Executive
Review Submitted: 07/05/2018 - 19:46:59
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Very good and efficient service throughout
Review Submitted: 07/05/2018 - 16:07:49
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Customer service needs considerable improvement
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One of the four roses was dead on arrival
Review Submitted: 06/05/2018 - 01:38:54
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Delivery Late
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In very poor condition, 4days on the road
Review Submitted: 06/05/2018 - 07:30:44
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Betwee good and poor
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One rose tree has died. The other 3 however are gine
Review Submitted: 04/05/2018 - 10:31:08
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Always good service
Review Submitted: 04/05/2018 - 11:15:09
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Prices are excellent couldnt buy cheaper anywhere
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Very healthy plants woul not hesitate to buy from you garden exellent instruction how ro care for the rose bushes
Review Submitted: 29/04/2018 - 11:04:42
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Excellent after sales service. Very helpful
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Ghey look ok at present but will see when planted out. Many thanks to all
Review Submitted: 27/04/2018 - 23:12:01
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Good quality products and fast delivery time
Review Submitted: 27/04/2018 - 07:07:05
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Very helpful
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Growing well look forward to flowers
Review Submitted: 25/04/2018 - 07:04:52
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i was a bit dissapointed to start with but all is ok now
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the top growth was of poor quality and the plants went to the wrong address twice however after a couple of phone calls the rose bushes were replaced all is fine now
Review Submitted: 21/04/2018 - 16:39:13
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I've ordered a few items from them, but they always arrive later than advertised.
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Plants seem to be in a decent condition, roots of the cherry tree were dry, roses were fine.
Review Submitted: 21/04/2018 - 09:20:13
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Very slow delivery.
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One very small compared to other 3. All look healthy and have started to sprout, except for the smaller one. Well packaged on arrival.
Review Submitted: 19/04/2018 - 02:33:10
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arrived well packed.
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nice rose bushes. pleased with them. look forward to them flowering
Review Submitted: 19/04/2018 - 12:07:00
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seems to be a very good company to deal with looking forward to results from plants
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planted out awaiting results
Review Submitted: 18/04/2018 - 22:32:28
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Product arrived on time
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Not been planted yet
Review Submitted: 18/04/2018 - 12:20:58
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Order not confirmed then not delivered by Yodel courier. A second order had to be arranged after three emails.
Review Submitted: 16/04/2018 - 08:37:55
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good quick service
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well packed all growing well
Review Submitted: 11/04/2018 - 19:16:46
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Delivery on time and plants exactly as stated
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Proper sized plants arrived that look fresh and ready to plant..!
Review Submitted: 09/04/2018 - 15:48:42
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Good and prompt service.
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Will know in summer .
Have bought few products from yougarden.
So far so good.
Review Submitted: 09/04/2018 - 11:22:24
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if they replace 2 of the roses, as they have told me, then this is the rating they warrant. quality control problem !
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problem with 2 of the roses, but they have told me that they are sending replacements
YouGarden Comments
I can confirm that your replacement plants are due to arrive later today.

Chris
Customer Service Executive
Review Submitted: 09/04/2018 - 16:27:57
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Very good, but never received order confirmation E Mail
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Trees received on time. Look to be in good condition, now planted and looking well.
Review Submitted: 09/04/2018 - 13:37:09
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we will not buy from them again
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out of the 4 rose only 3 were good we have put one in the bin this should of been picked up before they were sent out
YouGarden Comments
Thank you for contacting us.

I can see that my colleague Rachel is currently waiting to hear back from you via email regarding this issue so that we can address it for you.

Chris
Customer Service Executive
Review Submitted: 09/04/2018 - 08:04:12
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Excellent prompt service.
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Great quality
Review Submitted: 09/04/2018 - 05:07:30
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Service was very good. Plants arrived safely and in good condition
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Roses look healthy and in good condition
Review Submitted: 09/04/2018 - 06:53:38
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Items delivered quite quickly.
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Planted up awaiting to see if they grow
Review Submitted: 09/04/2018 - 13:21:05
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Speedy delivery + excellent customer service - bushes look in very good condition.
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Ask me again in six months time when they will have flowered, I might be able to upgrade my score.
Review Submitted: 09/04/2018 - 09:20:45
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Easy to order and quick delivery.
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One of the 4 rose bushes looking very sad and not the height advised.
Advised to plant it and report back later, so far no change!
YouGarden Comments
Please can you monitor the rose over the next four weeks or so and let us know then if it is not progressing as you'd hope.

Chris
Customer Service Executive
Review Submitted: 09/04/2018 - 08:48:37
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They seem good they are replacing to trees that dyed
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They look ok at the moment
Review Submitted: 09/04/2018 - 10:46:19
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Impressed with thebserrvice.
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In excellent condition.
Review Submitted: 09/04/2018 - 12:22:11
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The rose plants I ordered look half dead! Bare roots , very dry, some stems broken off, no buds
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As above, the roses look half dead, broken stems, dry, no buds
YouGarden Comments
Thank you for your comments.

I can confirm that you ordered bare-rooted roses; I'm sorry to hear that these arrived with some damage. The dryness from transit can be sorted with an overnight soak in a bucket of water; however if you're worried about the damage please forward photos to CS@yougarden.com and we'll be happy to advise.

Chris
Customer Service Executive
Review Submitted: 09/04/2018 - 10:04:32
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Fast and efficient.
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Smaller than expected. Cannot tell yet as they are bare roots.
Review Submitted: 08/04/2018 - 10:11:30
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Quality is the most important thing and they are exactly that.
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Super product
Review Submitted: 08/04/2018 - 09:47:41
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First class excellent products very well packaged have already placed more orders regards ian.
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As above
Review Submitted: 08/04/2018 - 11:20:03
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The plants and instructions were excellent, the pots were rubbish and I got bob instead of rose feed
Review Submitted: 07/04/2018 - 07:22:09
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.good service arrived quick.
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The rose bushes are starting to bud already.
Review Submitted: 06/04/2018 - 21:40:42
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Kept informed and item arrived in good time and when advised it would.
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Roses have been planted and already showing new growth.
Review Submitted: 03/04/2018 - 13:27:34
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Ordering and the device was good
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Very meagre weak and small for the price would have rather picked from garden centre visually and paid a bit more
YouGarden Comments
Thank you for your review.

We wouldn't expect these plants to have much growth at the moment; please monitor them and you should see them start to thrive over the coming weeks.

Chris
Customer Service Executive
Review Submitted: 03/04/2018 - 17:19:49
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Well packaged and delivered on time
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just going to plant today
Review Submitted: 02/04/2018 - 05:49:14
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very quick response and delivery
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3bushes appear to be flourishing 1 is not showing any sign of growth (red)Is a replacement possible if this does not start to grow?
Review Submitted: 01/04/2018 - 13:31:05
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good company this is my 2nd order not long received order so will have to wait and see if they take..
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white pink and peach yellow roses look fine but red rose not sure about only two stringy roots and no buds on branches keeping fingers crossed that it takes as promised to my daughter but not so sure it will. hope that I am wrong.
Review Submitted: 01/04/2018 - 13:46:58
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Efficient service and plants came carefully packed. Also quick response to my email query. A good reliable company
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Healthy looking rose bushes. Am itching for them to flower in the summer.
Review Submitted: 01/04/2018 - 12:16:43
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Very well packed ,delivery good and plenty of choice of plants.After this delivery i was very pleased with such healthy plants that i have since gone on to order more items from you garden
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Lovely fresh looking rose collection,delivered well watered and can't wait to see them bloom
Review Submitted: 31/03/2018 - 09:03:55
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Very quick service
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One of the rose bushes had no roots. Telephoned and another one is being sent
Review Submitted: 31/03/2018 - 11:13:01
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Excellent customer service and delivery
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Roses came well packed and in great condition many thanks
Review Submitted: 31/03/2018 - 07:33:25
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good
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too early to comment as plants have just been planted a few days ago
Review Submitted: 31/03/2018 - 10:12:37
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Very fast delivery
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Will wait and see..the plants sent look good
Review Submitted: 31/03/2018 - 06:09:30
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Good products. Website easy to use. Quick delivery. Well packaged
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three healthy bushy patio rose plants. one healthy spindly plant. Will wait to see how they develop
Review Submitted: 31/03/2018 - 06:55:49
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Always a prompt delivery and good value for money.
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Lovely plants again and the ones from last year flowered for months.
Review Submitted: 31/03/2018 - 07:36:16
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Ordering was quick and easy
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Delivery was as stated
Review Submitted: 31/03/2018 - 12:09:40
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Package arrived promptly and in very good condition with helpful instruction leaflet enclosed.
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Three of the four roses looked healthy and sprouting new shoots, one seemed dormant, but time will tell.
Review Submitted: 30/03/2018 - 08:03:54
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Polite staff and easy ordering
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Plants planted and looking good at the moment. Been planted a week
Review Submitted: 30/03/2018 - 07:00:26
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Excellent service, and good prices
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Very good quality products
Review Submitted: 30/03/2018 - 08:05:15
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Good service
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Great rose bushes thanks
Review Submitted: 30/03/2018 - 08:07:30
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Excellent company.
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Very good quality.
Review Submitted: 29/03/2018 - 11:58:29
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Excellent and fast service
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They arrived in good condition.
Review Submitted: 29/03/2018 - 08:47:23
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Ordered Express Minature half standard roses on Monday, delivered Tuesday morning at 0800
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The packing around the rose was excellent, they hadn't moved, The plants were in excellent condition and were in pots by miday. I've since ordered a pink collection on the strength of the roses condition
Review Submitted: 29/03/2018 - 15:17:40
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Brilliant service
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The roses arrived in double quick time and were very good
Review Submitted: 29/03/2018 - 11:58:58
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The telephone manner was excellent and very helpfull, i am a first time buyer from Jersey but it will not be my last excellent service
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My plants arrived in excellent condition and in very good packaging, well done.
Review Submitted: 28/03/2018 - 07:57:18
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Fasr delivery. Goods as por specification.
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Just budding, too early to assess quality.
Review Submitted: 28/03/2018 - 17:41:50
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Very pleased with my order and how quick and efficient the delivery was.
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Very good plants.
Review Submitted: 28/03/2018 - 10:27:22
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Plants arrived promptly and left in a sensible place
Review Submitted: 28/03/2018 - 18:16:55
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very quick service
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happy with the roses
Review Submitted: 28/03/2018 - 08:59:28
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Excellent
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Excellent so far - depends how they develop
Review Submitted: 28/03/2018 - 07:21:55
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The delivery and ordering was very good
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The roses look to be in good condition
Review Submitted: 28/03/2018 - 20:08:48
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v.good, good packaging no problems
Review Submitted: 28/03/2018 - 13:49:45
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very good quick service from an email confirming receipt of my order to delivery.
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very healthy looking plants
Review Submitted: 26/03/2018 - 09:42:47
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Delivered very quickly
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Roses look in good condition
Review Submitted: 26/03/2018 - 19:55:31
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Very good service. Easy to order and friendly people you can talk to on the other end of a telephone is a good thing.
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Just what we expected, good looking plants and looking quite sturdy. Can't wait for the summer to see how they bloom. If they are as good as the pictures in the adverts they will be great.
Review Submitted: 26/03/2018 - 21:36:38
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Great turn around of goods. Excellent communication on delivery. Easy to follow website with a vast stock
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Would have liked roses to be individually bagged with plenty of soil in each one, but not a major problem
Review Submitted: 26/03/2018 - 08:28:20
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Like I said GOOD
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Like I said GOOD
Review Submitted: 25/03/2018 - 11:09:22
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Very suprised at the quality and standard of the plants.
Review Submitted: 24/03/2018 - 14:35:21
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Quick and well packed delivery.
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The plants are in very good condition.
Review Submitted: 22/03/2018 - 16:43:30
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Very helpful . Polite when I phoned my order in.
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Healthy plants
Review Submitted: 18/03/2018 - 08:13:53
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very good service
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excellent products
Review Submitted: 10/03/2018 - 09:54:06
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Out off a total order off £91.61 on the10/2/18 only received 2no items patio pink rose and patio white rose 8 items missing from order ???
YouGarden Comments
Thank you for contacting us about your order - I can confirm that the remaining items are due for dispatch in late March, when the penstemon collection is suitable for planting.

Chris
Customer Service Executive
Review Submitted: 03/03/2018 - 11:28:53
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Efficient company. Plants arrived very quickly.
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Well packed and in good condition.
Review Submitted: 11/02/2018 - 18:39:50
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Friendly and efficient tele-op. Prompt delivery. Will probably use this company again.
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Arrived well-packaged and healthy looking. Comprehensive growing notes.
Review Submitted: 11/02/2018 - 13:27:11
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commn ok
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somewhat weedy trees--hope they develop OK
Review Submitted: 08/02/2018 - 07:31:01
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Easy to order. Fast delivery
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Good quality
Review Submitted: 01/02/2018 - 09:40:16
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very friendly voice on the telephone understood the problem that i had and resolved it immediately
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the roses where exactly as described
Review Submitted: 29/01/2018 - 18:09:12
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Listens to their. Customers
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Good plants and value for money
Review Submitted: 26/01/2018 - 09:43:17
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Quick delivery
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Plants were in very good condition , reasonable size too
Review Submitted: 18/01/2018 - 08:40:44
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very quick dispatch and delivery
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seems good quality plants
Review Submitted: 31/12/2017 - 22:28:57
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Excellent as always
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Have 16 bushes now and not sure when I will stop, past purchases have been excellent
Review Submitted: 21/12/2017 - 15:56:44
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I am very satisfied with their products and service
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THEY look perfectly good but obviously only time will tell
Review Submitted: 14/12/2017 - 18:02:38
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arrived on time all potted up and overwintering in the conservatory
Review Submitted: 11/12/2017 - 09:13:03
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My order was processed and dispatched very quickly.
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3 out the 4 roses were of an acceptable size with a decent root system and quite a few grafted branches. The 4th, however, was definitely the runt of the litter with even one of the small number of branches broken and very poor roots. I have planted it and will wait to see how it fares ... fingers crossed!
YouGarden Comments
Thank you very much for the feedback, please do not hesitate to let us know if the Rose does not thrive.

Terry Falcone
Customer Service Assistant
Review Submitted: 10/12/2017 - 12:23:02
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The plants were well packed and arrived in good condition.
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The plants looked healthy enough but I thought they would they would have been a little bit bigger.
Review Submitted: 10/12/2017 - 15:23:10
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Ordering was easy. Delivery was prompt. Parcel tracking was a help in knowing when to be at home.
Review Submitted: 08/12/2017 - 12:03:14
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Goods supplied on time and matched the order
Review Submitted: 07/12/2017 - 10:17:00
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fast delivery
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good sized trees
Review Submitted: 07/12/2017 - 12:58:34
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The advertisement of the products are deceving to what got received
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3 of the roses in good condition but the 4 th one is not
YouGarden Comments
We are sorry to hear that you are disappointed with the pot size. Please know that we state all pot measurements on our website so that the customer is aware of what they are going to receive.

Katy Rogers
Customer Service Assistant
Review Submitted: 07/12/2017 - 08:12:21
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Very good service all round
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Roses arrived in good condition looked very healthy
Review Submitted: 05/12/2017 - 20:53:27
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Always good service
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Generally good although the white one was very small.
Review Submitted: 05/12/2017 - 08:41:29
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Problem sorted immediately , one rose was broken and was a very poor example compared to the others replaced at once now all ok
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Too early to tell
Review Submitted: 03/12/2017 - 11:10:26
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pleasant enough on phone but doesn't change the product probably wont be using again
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not happy with bushes lots of brown dead looking branches free offer cheap and nasty
YouGarden Comments
We are really sorry to hear that you feel this way regarding our products. Have you been in touch with us directly? I'd like to hear more about this order so please contact me with more details. cs@yougarden.com

Katy Rogers
Customer Service Assistant
Review Submitted: 03/12/2017 - 14:22:47
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Speedy delivery
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Plants in excellent condition
Review Submitted: 03/12/2017 - 19:05:51
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Great selection always
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Look forward to seeing them in flower next year
Review Submitted: 03/12/2017 - 05:23:43
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Delivered quickly and in good condition.
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Very pleased
Review Submitted: 03/12/2017 - 13:08:05
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Good Service
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Arrived when we requested.
Review Submitted: 03/12/2017 - 13:10:15
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Good healthy plants. Nice pots. Well worth the money.
A1 delivery, packing and service.
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All bushes looked healthy and already to be planted.
YouGarden Comments
Thank you for taking the time to leave us such great feedback!

Katy Rogers
Customer Service Assistant
Review Submitted: 03/12/2017 - 10:33:51
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Excellent, everything arrived fast and well packed.
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Excellent, arrived fast and well packed. Plants look healthy and happy.
Review Submitted: 03/12/2017 - 09:32:49
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My plants arrived well labelled and looking good. Delivery was very fast.
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The plants look healthy. Time will tell.
Review Submitted: 27/11/2017 - 08:51:02
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This is a note of thanks for my order. This was received yesterday (15/11/2017) at approximately 10.30 am. The plants were well packed and received in good condition.
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The plants were well packed and received in good condition.
This is our second order of these bushes, the first order having been received about three years ago. My wife and I have been very pleased with the first ones which are still healthy and give a long lasting display.
Excellent product, thank you.
Review Submitted: 24/11/2017 - 08:47:25
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This is the second product I have recently purchased from you garden because I was pleased with the first and also this one. The roses appear to be in excellent condition and delivery was quick and the price good.
Review Submitted: 24/11/2017 - 12:17:59
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Good telesales service and good delivery
Review Submitted: 17/11/2017 - 09:09:15
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very good service
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just planted to early to tell
Review Submitted: 16/11/2017 - 08:43:21
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Roses arrived in excellent condition - as described
Review Submitted: 14/11/2017 - 09:47:09
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Willhavetowaittose ewhattheydo
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Ditto
Review Submitted: 14/11/2017 - 19:14:31
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I have ordered a few times now and excellent service every time thankyou
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So far
Review Submitted: 13/11/2017 - 11:38:42
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good and helpful
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planted them so far so good
Review Submitted: 13/11/2017 - 10:50:02
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Rose bushes arrived quickly.
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Have planted bushes. Root balls were very small, but hope they will improve.
Review Submitted: 13/11/2017 - 18:22:02
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Rosses arrived on time and left exactly where requested
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Roses look in very good condition and ready for planting
Review Submitted: 13/11/2017 - 07:36:11
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Very good service plants arrived in good condition .
Review Submitted: 11/11/2017 - 03:39:12
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Delivery as promised, plants well packed and in good condition. Recommended
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Plants in excellent condition, delivered as promised. Recommended
Review Submitted: 10/11/2017 - 11:09:30
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thank you
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thank you
Review Submitted: 10/11/2017 - 11:44:58
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Everything went as expexted
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Hopefully they grow into the lovely samples shown in the catalogue. Looking forward to next summer
Review Submitted: 10/11/2017 - 10:43:53
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Good service overall.
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They look good but it depends on whether they take root and grow.
Review Submitted: 09/11/2017 - 21:06:41
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Fast delivery.
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Product look okay but smaller than expected.
Review Submitted: 09/11/2017 - 00:27:35
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Great
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Great to do business with
Review Submitted: 09/11/2017 - 00:16:51
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Ordering was very good and operator was very helpful, but Yodal courier service was very poor as plants were not delivered to alternative address as requested which was only 6 doors along the street. Anyone could have stolen them where they were left!!!!!
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Very good plants, won't see results until next year though.
Review Submitted: 09/11/2017 - 07:28:42
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Efficient service at a good price for the products but YG have the highest delivery costs I know of and this must be affecting sales.
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Good looking roses with a fair root system.
Review Submitted: 09/11/2017 - 09:52:34
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Service was brilliant.
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Roses were in good condition on arrival really pleased with them.
Review Submitted: 09/11/2017 - 16:41:12
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a pleasure to do business with, plants are always packed very well.
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just waiting for the spring to see the lovely colours come out when they flower
Review Submitted: 09/11/2017 - 16:00:53
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Very good every thing is no trouble and packing is second to non I have used your garden several times and will continue to do so .
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The roses were packed very well and the patio roses looked really healthy ,very good offer for the four .
Review Submitted: 09/11/2017 - 17:49:49
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quick service
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planted but too early to say
Review Submitted: 09/11/2017 - 07:47:23
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the service is very good, items arrived on time and in good condition
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my standard roses 4 bushes are all in good condition, arrived well packaged and all in estimated time, well done. worth the money. thanks.
Review Submitted: 06/11/2017 - 11:10:36
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The whole order/delivery process went without any problems and I was fully advised on the proposed delivery date which was met.
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Although the bare root roses were to the overall specified size in height I have a slight concern that two of the roses may not take due lack of roots, only time will tell.
Review Submitted: 05/11/2017 - 00:41:53
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Kept me advised as to progress with my order
Review Submitted: 05/11/2017 - 17:53:07
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The service was of the highest order especially when I needed to change my order.
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Difficult to say as they are still dormant but one bush does seem to be a weakling.
Review Submitted: 04/11/2017 - 08:33:13
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SERVICE EXCELLENT
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EXCELLENT PRODUCT
Review Submitted: 04/11/2017 - 10:24:58
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product arrived in good condition
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bargain
Review Submitted: 04/11/2017 - 09:10:06
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Service and update on shipping progress was excellent
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Plants arrived safely and well packaged. These are bare root and have no leaves on the heads. They look healthy. Waiting to see some leaves on the heads, otherwise I’m pleased with my purchase
Review Submitted: 04/11/2017 - 09:02:10
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Very pleased with the service.
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Very pleased with the products and the service so far.
Review Submitted: 04/11/2017 - 20:13:25
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Could not fault service arrived very quick
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Roses arrived in good order and now hope they will prosper and look like the advertised pictures in due coarse
Review Submitted: 04/11/2017 - 08:21:17
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Good Delivery
Review Submitted: 04/11/2017 - 11:10:29
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Deliver in three days excellent service.................. ........................ ........................
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planted them showing greens shoots
Review Submitted: 04/11/2017 - 17:59:10
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Very fast turn round better than expected.
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Well packed, no damage at all.
Review Submitted: 04/11/2017 - 13:43:00
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Very good service
Review Submitted: 04/11/2017 - 09:14:44
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Good communication & prompt delivery
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Present for my Mother who is very pleased with the quality of the roses. Thank you
Review Submitted: 03/11/2017 - 10:25:07
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Excellent Service and delliver
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Aririved in good packing
Review Submitted: 03/11/2017 - 18:42:46
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exerllent
Review Submitted: 03/11/2017 - 12:03:02
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postage to expensive
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small and weak looking bushes
YouGarden Comments
I am sorry to hear that you feel this way regarding our postage prices. The PP&I charge contributes to our overall costs of fulfilment – including:

• Warehouse fees
• Labour costs
• Bespoke packaging
• Admin costs such as printing etc.
• Insurance
• As well as the cost of actually sending an order by our tracked courier

At YouGarden we do strive to make our PP&I charges fair. Therefore, you will normally only ever pay one PP&I charge however large you order. We carefully calculate PP&I charges for every item based on our actual costs, so if you order 2 or more different items, you will pay just the one PP&I charge which relates to the largest item in your shopping basket (the smaller ones will therefore typically travel for free!). Also, if you order 2 or more of the same item, you will also only pay one PP&I charge.

Katy Rogers
Customer Service Assistant
Review Submitted: 03/11/2017 - 11:13:57
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Overall service good
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Packing & Notification good & delivery in time space.
Review Submitted: 03/11/2017 - 06:56:05
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true to their word
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so far so good
Review Submitted: 03/11/2017 - 08:08:01
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Easy process
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Don't know yet - have just put them in their pots and will see the full glory next summer hopefully.
Review Submitted: 03/11/2017 - 00:31:22
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Nicely packed
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Now in flower and looking great.
Review Submitted: 03/07/2017 - 20:13:45
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Good service
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Plants in good condition
Review Submitted: 08/05/2017 - 08:52:12
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Whilst the delivery was very good the products were disappointing.
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Three of the roses were not too bad but the yellow one must have died before it was sent.
YouGarden Comments
Good Afternoon,
Firstly, thank you for your recent order with us. I am ever so sorry to hear that you are not satisfied with the order. If you are still having some concerns in the next few weeks please get in touch with us and we shall action the necessary for you.

Katy Rogers
Customer Service Assistant
Review Submitted: 07/05/2017 - 18:18:25
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All on time and correct
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So far, so good. Hope will flower well.
Review Submitted: 06/05/2017 - 05:20:15
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Very good service delivery and packaging ,but I had a misunderstanding on the price of my order which I have requested that you make amends by adjjuststing the price charged, which to be fair was my own fault Don Parry
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Packaging perfect condition on arrival again perfect
Review Submitted: 05/05/2017 - 08:16:50
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service very good
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only good and not excellent as one of the rose bushes is looking Very unhappy but I am hopeful that with a little TLC it will survive. I will let you know if not. Other three are healthy and have lots of shoots.
Review Submitted: 29/04/2017 - 17:54:02
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The service I have had has been 100%, faultless,
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This is another matter altogether, I have sent you an e-mail & awaiting a reply, only one has started to show any growth, the others just don't show any signs of life, I did say I was awaiting the rest of my order 10 Hibiscus, I hope they are in better shape?
YouGarden Comments
To confirm the health of your roses please carry out a bark test.

Scratch back an area of bark with a fingernail or sharp knife- we would recommend you try a main branch or trunk as occasionally tips of limbs may have some winter die back.  If underneath the outerbark is green the tree is healthy and merely dormant as anticipated. 

Katy Rogers
Customer Service Assistant
Review Submitted: 28/04/2017 - 07:41:28
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brilliant service
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roses look great thanks
Review Submitted: 24/04/2017 - 11:47:04
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The products were disappointing
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Very small grafted plants not as expected
Review Submitted: 23/04/2017 - 14:38:17
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Had a problem, they sorted it straight away.
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Arrived very quick and in good condition.
Review Submitted: 22/04/2017 - 15:55:01
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good service
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excellent plants
Review Submitted: 22/04/2017 - 06:55:00
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My order arrived during Easter break which I did not expect Well Done
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I Have planted my order and will reply in due course
Review Submitted: 22/04/2017 - 11:05:47
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Excellent delivery can't wait to plant them thank you.
Review Submitted: 22/04/2017 - 06:33:48
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They were delivered when they said but unfortunately they were in the post all over the Easter Weekend
Review Submitted: 22/04/2017 - 11:22:45
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Everything from Order to Delivery was First Class
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All appear OK I have potted on and await results
Review Submitted: 22/04/2017 - 09:12:53
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good service
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Patio Standard Rose ok
Review Submitted: 20/04/2017 - 09:47:35
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Plants arrived in good condition the box was open and a little battered but all was good inside. I have ordered again from yougarden and I definitely would recommend
Review Submitted: 20/04/2017 - 06:07:25
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The person who took our order was efficient and polite and the roses arrived in good time.
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The roses arrived in good condition and look lovely in the containers and hopefully if they continue to bloom well we should have many years to enjoy them
Review Submitted: 20/04/2017 - 07:31:08
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nearlly 10 out of 10 wlll settle 8/10
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3 bushes ok 1 bush rose pink a bit poorly very little root growth & small head
have planted will see how it grows live in hope. Packed well and delivery OK.
Review Submitted: 20/04/2017 - 18:02:12
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plants as described and very well packed - looking forward to watching them flourish
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lovely bushes - looking forward to seeing them in bloom
Review Submitted: 20/04/2017 - 11:55:40
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Good company to deal with. Have already got two friends to join.
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No complaints
Review Submitted: 20/04/2017 - 13:21:24
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well packed very good.
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my mistake thought they were standard roses never mind see how they turn out good i hope
Review Submitted: 20/04/2017 - 15:35:43
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Always helpful on phone, goods arrive promptly as advised
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Too early to tell!
Review Submitted: 17/04/2017 - 18:39:40
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very good
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very good
Review Submitted: 16/04/2017 - 10:23:38
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Very good sevice
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Very nice roses
Review Submitted: 16/04/2017 - 08:09:47
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fast and excellent service
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leaves already appearing on rose bushes
Review Submitted: 14/04/2017 - 12:20:54
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The communications between the company and myself was very good and my order was despatched very quickly. However I was not in when the plants were delivered
and despite large arrows on the box stating " This Way Up" the box was left upside-down.
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Packaged well.
Review Submitted: 13/04/2017 - 08:13:40
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Very helpfull staff excellent customer service
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Arrived safe and packaged good
Review Submitted: 10/04/2017 - 13:29:25
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Very fast delivery good quality thank you.
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Arrived very fast have been planted and looking good plenty of leaf buds.
Thank you.
Review Submitted: 10/04/2017 - 15:05:29
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No issues
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As described
Review Submitted: 10/04/2017 - 16:20:13
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Excellent. Service was good. Goods arrived on tiime.
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Roses arrived in good condition. Waiting to see the outcome in days
to come.
Review Submitted: 10/04/2017 - 17:27:16
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Delivered quickly
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Happy with the roses
Review Submitted: 10/04/2017 - 09:26:14
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arrived in good condition. Good value for money
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The roses look fine but have to wait and see if they flower and survive.
Review Submitted: 10/04/2017 - 17:10:12
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Excellent very good customer service will deal again
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Well packed
Review Submitted: 08/04/2017 - 06:54:02
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Bad point was the box was wide open was surprised all the plants were still in it
Review Submitted: 08/04/2017 - 10:47:41
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Good quality plants, well packaged with easy to understand planting instructions
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good quality
Review Submitted: 08/04/2017 - 06:14:23
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Quick delivery as promised
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Good quality plants as advertised
Review Submitted: 08/04/2017 - 08:29:23
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Very helpful ordering on phone and quick delivery
Review Submitted: 08/04/2017 - 07:03:23
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Well packed. Arrived promptly. Very pleased with service and PRICE.
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Plants are very healthy. Can't wait for the roses to appear!!!
Review Submitted: 08/04/2017 - 16:00:17
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Great service
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Excellent condition and well packaged
Review Submitted: 07/04/2017 - 06:17:25
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Items packed to tightly together, had trouble getting rosebushes out of box with planters without damage to one. A bit dissappointed.
YouGarden Comments
Firstly, thank you very much for your recent order with us. I am very sorry to hear that you had a little trouble with the packaging of your roses.

This is not what we expect and I shall be contacting the relevant team to ensure this does not continue to happen.

Please let me know if there is anything I can do for you, any questions or queries please do not hesitate to get in touch.

Katy Rogers
Customer Service Assistant
Review Submitted: 05/04/2017 - 16:23:19
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OK
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OK
Review Submitted: 05/04/2017 - 10:35:46
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great
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-
Review Submitted: 05/04/2017 - 18:03:29
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good delivery time and were packaged well
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arrived in excellent condition and are growing rapidly
Review Submitted: 04/04/2017 - 17:01:26
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Delivery within 10 days. Well packed. Strong healthy rose trees
Review Submitted: 03/04/2017 - 15:31:16
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good quick service roses packed well in a box
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all roses arrived with small shoots showing have settled in now will see how they perform when flowering
Review Submitted: 03/04/2017 - 13:19:31
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They came safely packed and on time.
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I have every confidence that now the plants are in the ground will fulfill the beauty as advertised.
Review Submitted: 03/04/2017 - 13:03:15
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fantastic response I have never had a problem with you garden as everything is dispatched on time
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fantastic plants always arrive well packaged and in excellent condition.
Review Submitted: 02/04/2017 - 08:31:21
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What was expected
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Need to wait till they bloom
Review Submitted: 02/04/2017 - 09:25:34
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Excellent service see note below
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The plants are great but the box they came in was spit open down its full length
Review Submitted: 02/04/2017 - 09:04:23
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Can't fault the speed of service.
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Early days yet to assess the overall quality.
Review Submitted: 02/04/2017 - 07:21:49
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First class, prompt service, plants packed well & in excellent condition.
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Bare root, planted up this weekend.
Review Submitted: 02/04/2017 - 13:54:04
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the company packed my plants well and they did so good but let themselves down with the courier.
I had to nip out but felt OK doing so since the email said it would be left in a safe place.
I come home to it plain view sat in front of my door easily seen from the road in a dodgy area.
Review Submitted: 02/04/2017 - 12:05:39
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I sent two e.mails stating that although I had taken the offer from theDaily Express offering the trees at £19.99 I was charged full price. I did not even get an acknowledgement
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One looks a bitdoubtful but otherwise very nice
Review Submitted: 02/04/2017 - 08:36:30
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Really pleased
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Box a bit battered and half open. Luckily contents were ok
Review Submitted: 30/03/2017 - 15:44:26
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very good service
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healthy plants look forward to the flowers
Review Submitted: 29/03/2017 - 20:13:09
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Delivered on time in good condition
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All okay with the quality but I will have to wait until they flower, if no flowers they will go back.
Review Submitted: 29/03/2017 - 18:08:59
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I have found you garden excellent to deal with. Products are competitively priced and to-date have arrived in a good condition.
Review Submitted: 29/03/2017 - 07:43:23
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Fast and efficient service
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Good haelthy plants
Review Submitted: 28/03/2017 - 09:29:07
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Phone call handled efficient my and politely
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Bushes semi dormant so difficult to give an opinion.
Review Submitted: 27/03/2017 - 23:27:49
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excellent customer service very quick service
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lovely roses arrived quick and in good condition would be sure to use again
Review Submitted: 27/03/2017 - 19:19:33
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Quick delivery very well packaged
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Very good condition on arrival already growing well
Review Submitted: 27/03/2017 - 09:09:20
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Very happy with the speed of delivery
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Not to happy about a couple of the stems being snapped and hanging off but time will tell what they turn out like
Review Submitted: 27/03/2017 - 04:00:54
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Good around service.
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Very nice plants . Many thanks
Review Submitted: 27/03/2017 - 08:31:21
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excellent service
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the roses were well packed and delivered when they said
Review Submitted: 27/03/2017 - 13:47:55
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1st class service
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very good bushes in good condition
Review Submitted: 27/03/2017 - 14:44:04
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Quick efficient service
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Good at this stage will wait to see how the plants grow.
Review Submitted: 27/03/2017 - 08:45:50
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good company with excellent service
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all good and look as to all flower well
Review Submitted: 27/03/2017 - 11:37:49
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ok
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exactly as described.
Review Submitted: 27/03/2017 - 17:04:29
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Very good service.
Review Submitted: 27/03/2017 - 21:40:19
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they came very quick and in good condition
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All the rose plants in good condition put straight into pots new shoots growing in just over a week
Review Submitted: 25/03/2017 - 14:13:35
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Very early to tell but sadly the top of the pink rose had broken off in the package. So I've just planted a "stick" - can it grow?
Review Submitted: 23/03/2017 - 19:41:45
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Excellent service
Review Submitted: 23/03/2017 - 09:11:21
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From taking my order to delivery of the plants the service was first class.
Review Submitted: 23/03/2017 - 09:22:52
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Delivery was prompt but the box the roses were packed in was flimsy, creased and open!
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Disappointed with the height of the standard rose trees.
Review Submitted: 23/03/2017 - 18:04:38
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Great service quick deliveries items as described really pleased so far!!
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Can't complain at all - let's hope they grow as expected!
Review Submitted: 22/03/2017 - 09:24:45
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Excellent delivery time
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Perfect condition
Review Submitted: 22/03/2017 - 07:46:46
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Extremely good and helpful service particularly over the telephone
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I have planted the roses and there are already new green shoots appearing on all of the bushes
Review Submitted: 22/03/2017 - 09:16:52
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Shame the delivery people didn't treat the parcel with the same respect.
Review Submitted: 22/03/2017 - 10:16:55
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quick delivery as promoted on websight when ordering.
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plants arrived well packed and in good condition.
Review Submitted: 22/03/2017 - 12:27:28
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roses came very quick and is a quality product
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four bushes of very good quality which are in pots and growing very nice looking forward to the blooms
Review Submitted: 20/03/2017 - 18:09:15
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Goods arrived at expected time with no hassle.
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Plants looked healthy
Review Submitted: 20/03/2017 - 10:56:33
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Very prompt service and so easy to buy by telephone. Goods ordered came in very good condition.
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These came in great condition and managed to plant very easily. I liked the way the plants were packaged and looked in very good condition.
Review Submitted: 20/03/2017 - 16:28:41
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Very well dealt with. Order was placed and despatched the same day. The one draw back was the delivery service provided by Yodel. They had the order for three days before it was in my possestion. I don't fell that was too good for live plants. Fortunately my plants are quite hardy and well packed.
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Look to be in excellent condition, time will tell!!
Review Submitted: 20/03/2017 - 11:36:27
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Very good service
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Good strong plants
Review Submitted: 19/03/2017 - 08:19:43
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First class speed of delivery .
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First class qualty of bushes.
Review Submitted: 19/03/2017 - 12:06:17
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I had a £5 voucher which was deducted on my order, when the order acknowledgement came the voucher had not been deducted. I telephoned and the person I spoke to could not grasp the fact that I was incorrectly charged she kept referring to her colleague who also could not understand that if you have a discount voucher then it should come off the order price. I gave up in the end because the phone call was costing more than the £5 voucher
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Arrived in a battered box but seem ok
Review Submitted: 17/03/2017 - 14:19:41
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Prompt service and plants arrived in excellent condition ready to plant
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Really pleased with purchase
Review Submitted: 16/03/2017 - 09:41:51
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fast delivery plants very healthy well pleased
Review Submitted: 16/03/2017 - 07:10:55
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Good service
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Prompt delivery and good package
Review Submitted: 16/03/2017 - 10:10:28
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very good
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very good, will let you know how you do in the summer?
Review Submitted: 16/03/2017 - 19:36:12
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The delivery service was dreadful the box was broken and the attitude of the delivery driver was awful
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some have growth some don't just hope that they will grow ok after the treatment they had being delivered
YouGarden Comments
Sorry to hear about the problem with the courier. We will follow this up. If your plants don't thrive, please let us know. They're of course covered by our Lifetime Guarantee.

Will
Head of Customer Service
Review Submitted: 16/03/2017 - 09:27:56
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great
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great
Review Submitted: 16/03/2017 - 08:33:01
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Prompt delivery
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All planted and ready to grow so I hope they do as well as expected
thanks
Review Submitted: 16/03/2017 - 08:26:49
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Good service and the bushes look nice in our garden thank you.
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Very good service and the plants look good.I
Review Submitted: 16/03/2017 - 12:10:26
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Had a problem but was sorted promptly....will be buying from here again!!
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Five star rating!!
Review Submitted: 13/03/2017 - 11:00:10
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Very prompt delivery
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The plants arrived in good condition with comprehensive instuctions
Review Submitted: 11/03/2017 - 11:32:20
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Fantastic customer services
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Good value for money
Review Submitted: 03/03/2017 - 08:17:53
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Excellent.
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Excellent.
Review Submitted: 01/03/2017 - 16:30:00
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everything purchased arrives quite promptly
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arrived in very good condition
Review Submitted: 27/02/2017 - 08:17:16
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They were delivered very fast.
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It is too early to know what they will be like when they grow but the plants did look very good.
Review Submitted: 26/02/2017 - 14:11:58
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Happy with Company so far.
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Arrived in v. good condition. Plants look good. Quick delivery.
Review Submitted: 26/02/2017 - 10:43:11
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Good price & fast service
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These appear to be good quality, they have just been planted & shoots are appearing, time will tell when they bloom
Review Submitted: 25/02/2017 - 15:47:08
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I do my ordering on line find it easy
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Arrived in good bare root condition,easy instructions
now potted on and growing well
Review Submitted: 24/02/2017 - 07:25:15
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Service was ok and delivery /packaging good
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Plants were poorly developed with very little root and grafted growth weak. Having said that I suppose one gets what one pays for. It,s doubtful if I will use again
YouGarden Comments
I am so sorry to hear that you are unhappy with your Roses. We have not had any correspondence from you. Please know that if you were to get in touch we would rectify any issues straight away.

Do you have any images that you can send over to us please? We will of course action immediately.

Katy Rogers
Customer Service Assistant
Review Submitted: 24/02/2017 - 09:34:35
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Good quality roses
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Nice looking
Review Submitted: 23/02/2017 - 07:34:26
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great as always
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in pots ready for the summer
Review Submitted: 23/02/2017 - 10:06:30
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Excellent excellent
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Excellent
Review Submitted: 23/02/2017 - 07:55:56
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I have used them many times and have never been disappointed in their service!
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At the moment, the bushes appear healthy and arrived in good condition due to excellent packaging.
Review Submitted: 23/02/2017 - 09:49:51
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Excellent service
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Very mixer of rose brushes
Review Submitted: 23/02/2017 - 12:50:23
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good
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good
Review Submitted: 23/02/2017 - 13:33:54
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came on time good service
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better than expected plant in good order
Review Submitted: 19/02/2017 - 12:58:58
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Telephone order was prompt efficient and courteous.
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Goods received a little smaller than expected
Review Submitted: 15/02/2017 - 18:02:40
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PLANTS ARRIVED QUICKLY AND APPEAR TO BE IN GOOD CONDITION
Review Submitted: 13/02/2017 - 07:45:05
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good product and delivery good
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Plants arrived all alive and well, the packaging was exellent and there was no damage to the contents
Review Submitted: 10/02/2017 - 11:40:01
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Delivery on time
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Complained by phone when this order was delivered very bad product.
YouGarden Comments
I am very sorry about this. On looking at your account I can see that we actioned the matter straight away and we did everything we could to resolve the matter for you. We trust that you are now happy with everything!

Katy Rogers
Customer Service Assistant
Review Submitted: 10/02/2017 - 17:06:33
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I was out when delivered but package left in a safe place
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I will be able to tell you more about the standard of product once they start flowering although they were in a good condition when they arrived
Review Submitted: 27/01/2017 - 08:29:54
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Great service. These were a Christmas present for my mum, who lives 300 miles away. They arrived in plenty of time, well packaged, and healthy.
Product:
My mother haas now potted them up into large planters, and promises photos of the blooms.
Review Submitted: 26/01/2017 - 16:57:16
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Very pleased with quick delivery.Roses planted and growing .Would use the company again
Review Submitted: 26/01/2017 - 15:55:16
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Excellent service, have used before and will use again
Review Submitted: 26/01/2017 - 16:45:28
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good company
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One week on and the leaves are already coming out- they all look fab
Review Submitted: 21/12/2016 - 17:24:47
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Subject to surving the winter.
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Subject to surviving the winter
Review Submitted: 19/12/2016 - 23:58:01
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Some items are ok some not happy with
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One does not very healthy and one I bought earlier in the year has died
Review Submitted: 17/12/2016 - 08:41:07
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Prompt and helpful
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To be determined when they grow
Review Submitted: 16/12/2016 - 10:24:46
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Web site not too easy to use but service and delivery excellent.
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Look good , well packed and time will tell!
Review Submitted: 16/12/2016 - 15:51:46
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All the plants well packed and are always healthy. I bought lots of plants through out the summer and every single plant was very healthy.
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Plants were very Good plenty of healthy roots the pots that came with the plants personally I thought with two small bit disappointed in them. Two of these plants are Christmas presents so I had to go out and buy pots that I thought were more in line with the plants size .
Review Submitted: 15/12/2016 - 22:40:37
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In my opinion this is the best service I have ever received from an online web site, the delivery is excellent, as is your service, 'well done'.
Review Submitted: 10/12/2016 - 10:30:19
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Well packaged, delivered on time
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Plants in good condition, as I expected them to be
Review Submitted: 09/12/2016 - 07:21:25
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Prompt delivery in well protected packaging
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Excellent, the same high quality as my previous order
Review Submitted: 09/12/2016 - 05:31:56
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Good service, does what it says on the tin
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Roses arrived as they were billed, won't know until next season if they are as good as stated, but expect they will.
Review Submitted: 08/12/2016 - 17:02:51
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I have been very happy with everything that I have purchased, and Peter has been really helpful.
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Yet to see how they perform
Review Submitted: 08/12/2016 - 08:44:11
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Excellent service and value
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They are in good condition and well cared for
Review Submitted: 08/12/2016 - 09:13:32
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Good service. Will be using them again for my plants
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Look good. Will have to wait and see what they are like next year
Review Submitted: 08/12/2016 - 10:03:43
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So far can't fault a thing, all the plants are healthy and strong and not limp and dying, like some plant companies
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Great healthy standard pot roses, delivered in very good condition, excellent
Review Submitted: 08/12/2016 - 10:16:21
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Efficient and a good selection of plants
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Plants arrived in good condition
Review Submitted: 08/12/2016 - 19:29:33
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very good service and price
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the root system on two roses were not very good, but we will if they grow.
Review Submitted: 08/12/2016 - 06:36:02
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Very g ood.
Review Submitted: 08/12/2016 - 16:07:54
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A1.
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Problems do happen, in a rare case one of the plants got damaged in transit, one quick call to You Garden and a replacement was on the way.
Review Submitted: 07/12/2016 - 09:02:39
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Good efficient service
Review Submitted: 07/12/2016 - 06:23:20
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Great service...received my order within a few days of ordering.
Review Submitted: 07/12/2016 - 09:20:33
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Last year I ordered the 4 rose collection, one of 4 different colours. 3 of them were pink! The 4th. didn't grow & they replaced it without any problem so that was good. I Have ordered again this year hoping for a better result.
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Arrived OK. Won't know how they will do until next year.
Review Submitted: 07/12/2016 - 09:32:46
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Early delivery aand all doing well
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Very Good selection
Review Submitted: 07/12/2016 - 09:54:49
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Really good and reliable service
Review Submitted: 07/12/2016 - 06:40:28
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Items arrived quicker than expected.
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Roses arrived well packed and in good condition.
Review Submitted: 07/12/2016 - 22:18:31
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Very reliable with good products
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Excellent
YouGarden Comments
Thank you for the great feedback!
Have a wonderful Christmas and a very happy New Year from all of us here at You Garden.

Katy Rogers
Customer Service Assistant
Review Submitted: 07/12/2016 - 08:34:33
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Their service is always good - this time was no exception
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As they are bare root plants cannot tell whether they will be OK or not - have to wait until the spring-time for them to start of get leaves to see if they are OK
Review Submitted: 07/12/2016 - 23:32:12
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good advice and support
Product:
just the job for a second patio
Review Submitted: 07/12/2016 - 13:21:40
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Patio Standard Roses Collection
Patio Standard Roses Collection
4 Bare Roots
Item: 530199
RRP £39.99
Deal Price £19.99
Save: £20.00 - 50%