The Ultimate Winter Hardy Shrub Collection The Ultimate Winter Hardy Shrub Collection The Ultimate Winter Hardy Shrub Collection The Ultimate Winter Hardy Shrub Collection The Ultimate Winter Hardy Shrub Collection
The Ultimate Winter Hardy Shrub Collection
The Ultimate Winter Hardy Shrub Collection
The Ultimate Winter Hardy Shrub Collection
The Ultimate Winter Hardy Shrub Collection
The Ultimate Winter Hardy Shrub Collection
The Ultimate Winter Hardy Shrub Collection

The Ultimate Winter Hardy Shrub Collection

The Ultimate Winter Hardy Shrub Collection - Rating
  166 Customer Reviews     Read Reviews
Scented / Fragrant
Perfect In Pots
Plant In Shade
Plant In Sunshine
Winter Hardy
RHS Garden Merit
  • Create a stunning display. Vibrant leaf and flower colour and wonderful fragrance all year round!
  • 12 tried and tested garden winners. Fill any gaps or plant new beds and borders from scratch.
  • Will provide a natural safe haven for wildlife and berries will provide winter food for birds.
  • Supplied as 12 bare root, dormant bushes October to April, ready to plant straight out.
12 Bare Roots - Item: 500001
Only £24.99
Club Price: £22.49 - Save: £2.50   Join Today!
Usually despatched in 2-3 days.

Product Description

You can now enjoy true year-round interest with vibrant flower colour, brightly coloured berries and stems, tactile bark and wonderfully fragrant flowers  - simply brilliant value for money compared to expensive potted garden centres shrubs.

These 12 tried and tested garden winners will fill any gaps you might have in your existing beds and borders or allow you to plant a new one from scratch, with each individual shrub having the potential to fill 1m2 / circa 10ftsq. Once planted they will rapidly grow away and look tremendous from this year onwards, providing a stunning visual display and a degree of privacy and security for you, as well as a natural safe haven for a wide variety of wildlife. The berries will provide much needed winter food for wild birds and the shrubby structure will provide cover and protection for them too.

Varieties Included:
Symphoricarpos albus: Known as the 'Common Snowberry' for obvious reason! The berries provide much needed winter food for wildlife. Height 3-4ft.
Syringa vulgaris: The common Lilac produces fragrant lavender coloured blooms each May. Hardy and deciduous and great for hedging, it grows to 10-15ft tall.
Cornus alba: The 'Red-Barked Dogwood' provides fantastic autumn colour with its bright red vertical branches. In summer it leafs up and even has soft pink flowers in mid-summer. Height 3-4ft.
Potentilla ‘Red Ace’: Beautiful scarlet-red flowers all summer long, contrast wonderfully with rich green foliage! Height 2-3ft.
Hibiscus syriacus Blue: Exotic yet hardy! Torrents of lavender-blue flowers each summer! Height 4-5ft.
Spirea douglasii: Part of the rose family, it is often know as the 'Rose Spirea'. Easy to grow with masses of pretty pink flowers in early summer. Perfect for small spaces - height 3ft
Forsythia intermedia 'Spectabilis': Literally one of the most spectacular early season shrubs because of its bright yellow bloom. Perfect for hedges and really easy to grow. Height 4-5 ft. although can be trimmed in to a tidy hedge.
Hypericum moserianum 'St John's Wort: Lush green foliage and pretty, bright yellow flowers all summer long. Perfect for a sunny or part-shaded position. Height 3-4ft.
Deutzia scabra: Also Known as the Fuzzy Deutzia, this native of Japan & China grows to around 8ft tall and smothers itself in pure white fragrant flowers in June.
Berberis thunbergii 'Atropurpurea': A great hedging plant because of its spiky branches, but also a beautiful garden plant. The yellow flowers appear in late spring and the purple foliage provides lovely autumn colour. Height 3-4ft.
Philadelphus coronarius: Commonly known as the 'Mock Orange' it will be clothed in a profusion of creamy-white flowers throughout June & July. The flowers are fabulously fragrant. Height 5-6ft.
Weigela rosea: A lovely garden shrub, with fabulous pink flower colour in May, June and July. Height 3-4ft.

 

'We ordered the collection of 12 shrubs back in March/April as we have a large garden which was just lawn. We had previously purchased 2 shrubs from a garden centre that cost more than the 12 we bought from you. We thought if half survived, it would be worth the money but all 12 have thrived and a few have over taken the ones from the garden centre. The Spirea has even flowered, the Ribes has grown about 24 in these few months. What a bargain for these shrubs, yes its worrying when they turn up all bare but if regularly watered, they soon spring to life.'

ZR, Southend, July 2014


 

What Is Supplied

Item 500001 supplied as:
Supplied as 12 freshly lifted 2 year old bare-root bushes, 1 each of the varieties listed.
Will produce new leaves next spring as the weather gets warmer.

Plant Information

Planting / Flowering Calendar
Best Time To Plant
When Your Plant Will Flower
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Fully Grown Plant dimensions (approx)
Plant Dimensions
100cm
100cm

Product Reviews

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I ordered two collections but only one was delivered....however you delivered the second consignment very quickly.
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Have to wait to see the results before I can comment
Review Submitted: 19/11/2017 - 22:05:37
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Top rate service and prompt delivery
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Very good condition , hopefully lovely colour come spring and summer.
Review Submitted: 18/11/2017 - 15:44:06
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Excellent as ever
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Have bought 4 collections in 2years, that good
Review Submitted: 19/11/2017 - 20:08:07
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Great plants great fast service
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Beautiful decent sized plants. I was very pleased.
Review Submitted: 19/11/2017 - 09:28:20
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good delivery
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planted up wait and see how they grow..
Review Submitted: 16/11/2017 - 14:44:09
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The whole process was easy and efficient. Good price for good plants.
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The plants we received were excellent. Really healthy plants with a good root system.
Review Submitted: 16/11/2017 - 08:25:10
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service always prompt
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arrived well packaged wait till spring to see results
Review Submitted: 14/11/2017 - 16:16:54
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You get a good service
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The shrubs look okay see what happens in spring
Review Submitted: 12/11/2017 - 18:37:38
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Prompt delivery and healthy looking bare root shrubs.
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There was one missing but it doesn't matter.
Review Submitted: 12/11/2017 - 20:15:01
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Reliable
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They look as if they will good growers
Review Submitted: 11/11/2017 - 10:07:32
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Deliver when they said they would.
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Arrived in good condition
Review Submitted: 11/11/2017 - 14:32:10
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Very helpful.
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Well packed, and all in good order.
Review Submitted: 11/11/2017 - 23:21:23
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Only partial delivery,but when I contacted by e mail to inform,parts were sent same day. I do not mind mistakes if they are corrected so quickly with no argument.
Review Submitted: 11/11/2017 - 16:19:58
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Excellent service and prompt delivery.
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I was pleasantly surprised with the condition and size of he plants supplied. Ready to be planted out right now. I have needed to pot them all up as ground where they are going is not ready untill the spring. By which time they should be excellent sized plants. A very good buy.
Review Submitted: 11/11/2017 - 11:21:09
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i ordered 12 acers plants were in great order ,and service was superb well done to all at you garden
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very pleased again with quality and service.
Review Submitted: 11/11/2017 - 17:59:37
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arrived as promised, all good.
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as expected, all good.
Review Submitted: 10/11/2017 - 15:12:28
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I was kept informed of delivery and E T A

arrived in good condition
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seemed healthy enough = will eagerly await 'rapid' growth
Review Submitted: 10/11/2017 - 12:28:54
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Shrubs arrived in excellent condition well wrapped. Thank you. And great value as well.
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All shrubs had good roots and look nice and healthy. Great selection too.
Review Submitted: 09/11/2017 - 06:22:52
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Plants very badly packed
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Plants arrived in really bad condition. I will try to bring them back to life, but I fear there is little hope.
YouGarden Comments
Firstly, thank you for your recent order with us. I am ever so sorry to hear that you are not satisfied with the order. Are you able to provide us with some images of what you have received please? I shall ensure we look into this for you

Katy Rogers
Customer Service Assistant
Review Submitted: 09/11/2017 - 08:45:21
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Very happy with service
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The shrubs arrived when I was told they would very healthy looking and in good shape packaged well no faults could be found excellent
Review Submitted: 09/11/2017 - 10:35:54
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As always, first rate
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Root systems were excellent and have ordered more
Review Submitted: 09/11/2017 - 06:49:40
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Fast reply and excellent service.
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Received in good condition.
Review Submitted: 09/11/2017 - 15:30:23
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Prompt delivery . I think the delivery charge is too high!
Had previously used them with variable success.
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Most of them look healthy at the moment but we shall see!
Review Submitted: 09/11/2017 - 07:22:56
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Thsee were ordered for my niece over the phone great manner and great service excellent and fast delivery well packed as well
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The shrubs was ordered for my niece .the shrubs arrived in prefect condition, great value and she has already planted them in her garden she was very pleased with them great service thank you in excellent condition
Review Submitted: 09/11/2017 - 08:47:18
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Very friendly and professional. Will definitely buy from again.
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Lovely healthy plants.
Review Submitted: 09/11/2017 - 07:35:52
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fast and good value
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excellent plants
Review Submitted: 09/11/2017 - 00:27:59
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Quick service and quality plants
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Good quality plants with excellent root system
Review Submitted: 09/11/2017 - 09:06:45
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Excellent
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A fantastic bargain.12 beautiful dormant shrubs arrived in good condition,only gives concern, but time will tell. Many thanks for enriching my garden. I think tho that only experienced gardeners could manage the bare robots
Review Submitted: 09/11/2017 - 09:05:45
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The plants and compost always arrive well packaged and ready to plant
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Most are planted to grow next year so just a 'Good' for now
Review Submitted: 09/11/2017 - 09:11:00
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I enjoy your products on occasions but I have just unsubscribed from your emails as I think a daily email is far too frequent, weekly would be better.
Review Submitted: 09/11/2017 - 12:10:31
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Good service
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Very good value for money
Review Submitted: 09/11/2017 - 11:44:48
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Excellent service, very good prices
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Arrived quickly, in reasonably good condition and all now planted and so far they seem to be doing well.
Review Submitted: 09/11/2017 - 09:34:50
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delivered on day stated
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all plants as ordered and in good condition
Review Submitted: 09/11/2017 - 19:13:02
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Have placed several; orders and each time I have received a first class service. My latest order was no exception
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This order arrived promptly and each shrub was in perfect condition
YouGarden Comments
Thanks so much for such positive feedback, we are pleased to hear it!!

Katy Rogers
Customer Service Assistant
Review Submitted: 09/11/2017 - 12:27:17
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Whenever I've used You Garden the service has always been to a very high standard
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A fantastic collection, plants of great quality delivered on time
Review Submitted: 09/11/2017 - 07:21:14
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Good and speedy.
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Good strong bare root plants, well packed. Planted them last week and will wait to see how they grow next summer as it is now winter. Edward 9 Nov 2017
Review Submitted: 09/11/2017 - 19:26:03
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Perfect
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Exellent
Review Submitted: 09/11/2017 - 10:28:34
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I have to wait till next October to receive damaged product
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I bought two packs of these shrub and one pack has two dead one and the other has 6 dead shrubs and when I email them yougarden I was told not to wait till next October as they no longer have this in stock.
Really disappointed with the product I got from them.
YouGarden Comments
We are so sorry about this.
Sadly, as the bare root season has now come to an end we would not be able to replace the item until that time.

We did also offer you a refund for this item. If you would like to take us up on this please just get in touch

Katy Rogers
Customer Service Assistant
Review Submitted: 02/05/2017 - 14:31:11
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Service is always good and I am kept in touch with delivery times when I ask.
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These plants arrives in a box of goods from YouGarden and were immediately placed separately to grow on and be planted in the garden. They are doing well, but it is too early to say that thry are in final good shape.
Review Submitted: 28/04/2017 - 08:27:37
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Good service
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Very good value
Review Submitted: 24/04/2017 - 14:03:19
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The company were prompt, and the goods arrived in excellent condition, and as described
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It is obviously too soon to say whether the shrubs will grow, but almost all had buds on, and they were well packaged......time will tell, but definitely worth the money :)
Review Submitted: 22/04/2017 - 10:00:08
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Excellent service
Well packed and quick delivery
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5 of the 24 aren't growing after 10 days
The remainder are robust
Review Submitted: 22/04/2017 - 00:53:44
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products arrived on time
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shrubs looked in good condition on arrival with good root formation
Review Submitted: 21/04/2017 - 07:59:02
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Items delivered promptly and in as advertised condition
Review Submitted: 21/04/2017 - 18:46:56
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Prices quite competitive and lots of choice. Disappointed with packagers as only received 11 of the 12 items in the shrub collection. This is the second time my orders has been packaged incorrectly ie ordered 3 cherry trees and they were put in the box roots and soil at the top putting all the weight on the branches - not a good idea. Would recommend being a bit more careful when sending out orders.
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As bare root collection cannot comment at the moment. Good selection and price.
Review Submitted: 20/04/2017 - 13:28:57
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Good service and fast delivery
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Only 4 healthy ones out of twelve ,will let you know if they improve ,
Review Submitted: 20/04/2017 - 15:37:49
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No issues at all.
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Products as described
Review Submitted: 20/04/2017 - 17:07:17
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Well packaged. Fast delivery.
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All bushes well developed with good roots.
Review Submitted: 20/04/2017 - 10:01:00
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Product arrived early but box was not sealed properly.
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I don't know if it was because the box wasn't sealed right but most of my bushes were so poor.I have planted them as instructed but i am not very optimistic as to their survival.
Review Submitted: 20/04/2017 - 08:15:59
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fast delivery
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the product arrived quickly and seems to be in reasonable condition for bare rooted plants /shrubs , but time will tell as to if they survive ! a nice collection
Review Submitted: 20/04/2017 - 14:08:22
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I love their emails & offers
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Will be planting this weekend but they all look very healthy
Review Submitted: 20/04/2017 - 11:52:45
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PROMPT DELIVERY. gOOD CONDITION
Review Submitted: 20/04/2017 - 10:26:42
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Prompt, delivered when you said it would be.
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10 of the 12 plants have already started to show buds, and I'm hopeful the remaining two will sprout very soon...
Review Submitted: 19/04/2017 - 07:20:42
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I usually get very good service but was let down with this one and hope the shrubs will recover from the ill treatment.
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I was so upset when these were delivered. The box was completely flattened with half the contents showing through. There had been some attempt to mend the bix with adhesive tape but this wasn't adequate. Very bad packaging. Very disappointed.
Review Submitted: 18/04/2017 - 17:14:10
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Delivery was quick.
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Out of the 12 shrubs delivered, 3 were extremely dry and I hope that they will recover. The shrubs which were poorly were Hypericum moserianum, Berberis thun. 'Atropurpurea' and Weigela florida Rosea.
Review Submitted: 18/04/2017 - 11:10:49
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Quality of plants recd all dried up- no apparent effort made to keep at least the roots moist- box open and slightly damagd-
I would not have bought thse if Id seen them in a local garden centre.
i reported this by phone- i was told theyd be OK; then was asked to take a photo of them !!! A ludicrous suggestion. I said I did not have a camera- I was then sent a new order- I asked how to return the old one and was told to keep them.
The replacement was generally better but at least 3 plants were substtutes not as ordered.
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While some of the plants look as if they may survive I would not order from you again
Review Submitted: 18/04/2017 - 17:31:25
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Very rapid and efficient service with easy-to-navigate website and ordering process. However courier ignored my delivery instructions printed on the address label and left pack at front door in full view.
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All shrubs in collection were present in the pack. Pack was split open on arrival but no damage to contents. Shrubs appear in good condition and I am expecting them to grow satisfactorily now they have been planted. Planting instructions clear.
Review Submitted: 17/04/2017 - 11:26:34
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helpful staff, good service all round
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the plants matched their description
Review Submitted: 17/04/2017 - 10:30:05
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Good and knowledgeable assistants
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Three plants have not made it sadly
Burbris
Two unlabled
Review Submitted: 17/04/2017 - 07:59:07
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I am very impressed with the quality and value of the 12 shrubs I received from you. I am looking forward to ordering again in the future Best Wishes Frances Biggs
Review Submitted: 17/04/2017 - 18:15:42
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first contact is good after that rubbish I've sent two e-mails regarding a three rose collection to are just surviving the third has a root like a piece of string and is showing no signs of life
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very poor a few showing signs of life but the rest look like dried twigs
Review Submitted: 17/04/2017 - 08:36:30
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plants are ok.. sometimes they do look a bit ragged... possibly the packaging or the delivery company
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see above - last delivery was ver bad.. two plants damaged - complaint raised
Review Submitted: 17/04/2017 - 11:24:25
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Great service but poor postage communication
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Seem fine
Review Submitted: 17/04/2017 - 06:35:16
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Spot on.
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Good healthy plants
Review Submitted: 17/04/2017 - 10:27:06
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Hi p
Review Submitted: 15/04/2017 - 10:55:55
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Good communication. Plants well packed and delivered next day after notification of dispatch
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Plants showed signs of life on receipt. Soaked a day and then potted up. A week later all seem very happy. Excellent value.
Review Submitted: 14/04/2017 - 07:02:50
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First time used You Garden. Impressed with the speed of delivery.
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Plants arrived very quickly and in good condition. Not to see how they grow!
Review Submitted: 14/04/2017 - 07:03:31
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Review Submitted: 13/04/2017 - 09:39:59
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Speedy response, safe delivery
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I have potted up the shrubs, but it is far too early to see how well they are going to do!
Review Submitted: 13/04/2017 - 10:28:15
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Good service. Plants packaged well. Good information comes with plants.
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Really lovely mixed hardy collection. All the plants were bare root and in good condition.
Review Submitted: 13/04/2017 - 04:55:07
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service good.
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Plant without a label! Luckily it was only one so we were able to identify it though we
will have to wait till it flowers to be 100% sure.
Review Submitted: 13/04/2017 - 10:52:55
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I am happy with the service so far apart from receiving a substitute plant in one order.
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One of the shrubs was missing (the lilac) & a second weigela was in its place. The plants all seem fine now they're planted up but the missing plant with no explanation was disappointing.
Review Submitted: 13/04/2017 - 10:16:07
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It is the first time I have used this company. I was pleased with the quick response to my request for a replacement for a damaged plant and the supply of one item left out of the order. (I had received two of one plant). Care in structions are very full and clear.
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All the plants seem healthy but it is difficult to be sure this soon. So far they seem very good value
Review Submitted: 11/04/2017 - 11:40:37
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The service was excellent,
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The service was very good.packaging and instructions very good.The plants seem to be very healthy.
Review Submitted: 10/04/2017 - 09:31:49
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Ordering was easy. Delivered as promised.
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Came as expected - shrubs are budding already.
Review Submitted: 09/04/2017 - 11:19:47
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Was rather surprised when I phoned to check the whereabouts of my order to be told oh yes your order is on Hold as you have underpaid. It was on,ly when I rang up I was told this and it would have been nice to receive an e mail as I could have got the plants sent earlier..
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I was very pleased with the plants I received. They were all in very good condition on arrival
Review Submitted: 08/04/2017 - 19:18:56
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Very good website for plants and very quick delivery of the order
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Very cheap but very strong and healthy plants which are already growing well in the garden.
Review Submitted: 07/04/2017 - 08:27:13
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I have bought garden items before
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Excellent value for money. Delivered promptly and full instructions for planting
Review Submitted: 07/04/2017 - 07:15:10
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Returning customer
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Pleased so far
Review Submitted: 07/04/2017 - 08:40:55
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Very prompt
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Arrived promptly, well wrapped and packed. All items clearly labelled
Review Submitted: 07/04/2017 - 07:25:42
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Easy to use website and to track order progress
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Took a while to be delivered Content didn't quite match web site description and a couple of items weren't labelled. I guess the mystery just adds to the excitement!
Review Submitted: 06/04/2017 - 13:59:00
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Only received the consignment late on 5 April.
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Looks OK but not yet fully unpacked and planted
Review Submitted: 06/04/2017 - 09:26:18
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Very quick and efficient service and delivery.Nice strong plantsXX
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Arrived in good condition.The planting instructions were good too.
Review Submitted: 06/04/2017 - 12:29:11
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It took 4 phone calls for you garden to get my order right.
YouGarden Comments
I am so sorry to see that there was a little confusion with your recent order. I can see we resolved the matter for you as quickly and efficiently as we possibly could.

Let me know if there is anything else we can do for you.

Katy Rogers
Customer Service Assistant
Review Submitted: 06/04/2017 - 05:56:20
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very good service.
Review Submitted: 06/04/2017 - 19:27:55
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Fast efficient service
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Seem to be excellent - time will tell!!
Review Submitted: 06/04/2017 - 12:04:29
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I had a few issues initially on receipt of my order but Customer Services resolved them very efficiently.
Review Submitted: 05/04/2017 - 12:16:26
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All good.
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Having just transplanted them (3 Apr), I cannot comment on the end product - however, they arrived in good condition, well packed & labelled - OK so far, inasmuch, as some are budding.
Review Submitted: 05/04/2017 - 17:12:30
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Efficient. It would be helpful if the plants were tagged with the same name as the advertisement I responded to.
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Only just planted. Was pleased with the condition of the shrubs and the plentiful roots. Remains to be seen how they develop.
Review Submitted: 05/04/2017 - 08:54:31
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brilliant service, goods well packed and fresh.
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well packed and fresh
Review Submitted: 05/04/2017 - 17:35:08
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Prompt delivery
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Good quality plants
Review Submitted: 05/04/2017 - 12:08:19
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Shrubs arrived safely. Will see how they grow over the season
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Hopefully they will all flourish
Review Submitted: 04/04/2017 - 12:56:54
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Fast service and plants healthy, well packed.
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Good condition.
Review Submitted: 04/04/2017 - 15:06:25
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Efficient service
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Good selection. Not confident all will survive
Review Submitted: 03/04/2017 - 07:29:15
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good service but shortfall on delivery took time and expensive phone calls to get corrected
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too soon to be able to judge
Review Submitted: 02/04/2017 - 03:37:31
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On time
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Great value
Review Submitted: 02/04/2017 - 06:20:04
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good delivery of heavy items
Review Submitted: 02/04/2017 - 07:51:19
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Great service reliable and quick.
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Followed instuctions in booklet , went away for 3 days and 11 of them showing good signs of life .green fingers crossed for number 12 .I am well impressed .thanks .
Review Submitted: 02/04/2017 - 07:43:50
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prompt, as advertised
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good products
Review Submitted: 02/04/2017 - 06:11:44
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Took 3 weeks to come. Otherwise OK.
YouGarden Comments
Good Afternoon,

I am very sorry for the delay with your order. I can see that the first set that we sent out to you was unfortunately lost in transit. As soon as we were made aware of this i can see that we actioned immediately and ensured it was replaced for you.

Katy Rogers
Customer Service Assistant
Review Submitted: 02/04/2017 - 08:58:05
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does exactly what it says on the tin !
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Not planted in their final position yet but all growing in the ground where heeled in.
Review Submitted: 02/04/2017 - 14:04:49
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Arrived very quickly, looked in good condition
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Very disappointed that the 12 shrubs delivered were not as advertised. The lilac was missing and in its place 2 shrubs that we already have.
Review Submitted: 01/04/2017 - 11:55:55
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Had a problem with delivery of Hardy Shrub collection, contacted You Garden twice but no response after almost 2weeks!
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Some missing off the list and damaged shrubs received.
YouGarden Comments
Good Morning,

Firstly, thank you for your recent order with us. I am ever so sorry however i cannot locate any previous correspondence from yourself.

I am also sorry to hear that you are not satisfied with the order. Are you able to provide us with some images of what you have received please?

Please also let me know which items you are missing. I shall ensure we look into this for you.

Katy Rogers
Customer Service Assistant
Review Submitted: 31/03/2017 - 08:10:58
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excellent service, from ordering to delivery.
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shrubs arrived ahead of time, so had to store them for a while. now got them in the garden and they are sprouting already.
Review Submitted: 30/03/2017 - 12:51:03
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Usually some good deals.
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However, I do have to advise that the same consignment delivered last year have not been a success ...... 50% died !
Review Submitted: 29/03/2017 - 11:21:07
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good value pack - need to wait to see if they all survive
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Unfortunately one shrub was not as described but you garden rectified it immediately so I'm impressed.
Review Submitted: 27/03/2017 - 13:07:48
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good service
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Great condition and good size of plants
Review Submitted: 26/03/2017 - 19:41:01
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Easy to order and plants always well packaged.
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Very good value and in good condition but only time will tell if they will last.
Review Submitted: 26/03/2017 - 08:42:16
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Quick delivery good price
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Well packed and healthy plants
Review Submitted: 24/03/2017 - 09:42:55
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Always very good and value for money.
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One problem, no Lilac, Syringa Vulgaris, but received two different Hibiscus.
Review Submitted: 24/03/2017 - 16:58:21
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very prompt delivery. excellent
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very good service. All shrubs look good.
Review Submitted: 23/03/2017 - 05:43:34
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Excellent
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Excellent
Review Submitted: 23/03/2017 - 06:25:43
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Good website and communication
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All plants arrived in very good condition, well labelled. Look forward to them growing in my garden.
Review Submitted: 22/03/2017 - 11:11:08
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You Garden provide very good and speedy service.
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The collection provides a good selection of shrubs growing to a range of heights. The packaging was appropriate to ensure safe travel and the instructions are very helpful. Several of the shrubs are already in bud so I have high hopes for success.
Review Submitted: 22/03/2017 - 08:15:43
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Fast response and great choices
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Worth every penny great shrubs
Review Submitted: 22/03/2017 - 21:09:51
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Quick service and plants arrived in good condition
Review Submitted: 22/03/2017 - 10:31:14
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Teaches me a lesson. Go to a nursery and see the plants before you buy
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Not impressed with the quality at all.
Two of the shrubs look dead. Only time will tell
Review Submitted: 22/03/2017 - 08:29:32
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Quick delivery and arrived in good condition
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I'll have to wait till they start growing to comment on this
Review Submitted: 22/03/2017 - 12:50:38
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Plants are okay but packaging is woeful and my recent experience proved it totally inadequate to withstand the courier's handling.
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Plants were damaged in transit but my wife accepted delivery as she felt sorry for the courier who was extremely apologetic. I was offered the opportunity to swap the damaged plants for replacements but I couldn't be bothered with further hassle. Would that my wife had rejected the delivery so the company could have witnessed the state of the parcel with their own eyes.
Review Submitted: 22/03/2017 - 08:34:58
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The online ordering and payment process was straightforward with an immediate confirmation. Full details of the despatch date and method were as expected. The package arrived, in good condition, within the specified time.
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The Shrub Collection arrived in a cardboard carton and in first class condition. Upon checking each shrub, no damage was found. A week or so later all the shrubs are showing signs of new growth. All in all an excellent purchase.
Review Submitted: 22/03/2017 - 14:29:01
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Rapid service.
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as described. and as expected:
Review Submitted: 22/03/2017 - 08:40:48
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Have ordered lots of plants and compost and have always been pleased with the results
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My brother ordered these last year and was really pleased with how they have grown so I ordered them too and planted them last week.The plants arrived well packed and in good condition.
Review Submitted: 22/03/2017 - 15:09:32
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The service was excellent. Very speedy delivery in good packaging.
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The12 bare root shrubs looked in good condition. I have planted them and looking forward to all shrubs bursting into leaf/flower.
Review Submitted: 22/03/2017 - 09:36:28
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Good service delivered within 4days
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All shrubs look healthy
Review Submitted: 22/03/2017 - 18:46:22
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Promt service.
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Bare root plants delivered promptly. Packaged​ well. All roots healthy. Good clear planting instructions. All planted. Awaiting results as shrubs develop.
Review Submitted: 22/03/2017 - 20:57:48
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Excellent service , the plants arrived quickly and were healthy plants looking forward to lovely raspberries and flowering shrubs
��
Review Submitted: 22/03/2017 - 10:38:41
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service was fine.
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Shrubs look health and good quality.
Review Submitted: 22/03/2017 - 17:59:43
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Easy to do business with. Plants are all of the highest quality.
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The plants arrived very well packaged. Have already planted ever one of them and all look very healthy and starting to bud.
Review Submitted: 22/03/2017 - 13:41:31
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10/10
Review Submitted: 22/03/2017 - 14:32:30
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Excellent service well packaged good price
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All planes seem to be in good condition and have a healthy root system
Review Submitted: 22/03/2017 - 20:31:59
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The delivery service received the parcel in a damaged state so they returned it to supplier.I am still waiting for my delivery after 19 days.
Review Submitted: 22/03/2017 - 06:54:57
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Very quick delivery.
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Followed instructions but still waiting for a couple of shrubs to shoot.
Review Submitted: 17/03/2017 - 09:45:44
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Very good
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Arrived very quickly. Very well packed. All look good fingers crossed they flourish we will know in a few months
Review Submitted: 08/03/2017 - 08:38:22
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So far so good . Especially the price . I have made a , hopefully , little woodland in my garden . Thank you .
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excellent at the moment . I have only just finished planting . I a little worried about 1 of the plants which had shed some of it growth in the packaging . However , I have planted it in the hope it will thrive . If not I will contact yougarden . But so far so good . Thank you . Michael Bates
Review Submitted: 08/03/2017 - 10:27:29
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GREAT service thank you, customer service was easy to use, polite and responsive.
Cannot praise them enough.
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Would have said excellent but as 4 of the shrubs were missing their label reduced this to good.
The very well rooted shrubs arrived very fast and in great condition, well packed.
Thank you
Review Submitted: 01/03/2017 - 16:56:54
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Good
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I've no idea how good these shrubs are until they grow.
Review Submitted: 19/02/2017 - 08:33:31
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Products are excellent
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Good size some look like getting leaves on
Review Submitted: 18/02/2017 - 11:00:17
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Great prompt service
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all arrived well packed, protected in good condition. Quality looked good, time will tell!
Review Submitted: 17/02/2017 - 02:39:18
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wasn't informed of unavailability of 1 item ordered nor told about refund for item
Review Submitted: 16/02/2017 - 09:30:13
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very good serfvice and delivery always know where you are up to with You Garden
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only just received them so cannot comment
Review Submitted: 13/02/2017 - 09:16:34
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Very prompt service
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Arrived in very good condition
Review Submitted: 13/02/2017 - 15:56:45
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came well packed and in good condition
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Good strong shrubs with strong healthy roots
Review Submitted: 11/02/2017 - 08:04:17
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delivered on time a good condition
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earlier days yet will let you know in months time if or when they flower ok!
Review Submitted: 06/02/2017 - 16:40:18
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Service was excellent from start to finish very quick.
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I haven't dug them in yet as the ground has had a heavy frost for a few weeks, hoping to dig them in tomorrow. The service was excellent from ordering to the arrival on my doorstep.
Review Submitted: 01/02/2017 - 14:15:13
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Only complaint is the deliveries were left at my front door and until we went out we were unaware they were there?
Review Submitted: 30/01/2017 - 11:54:52
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Very good
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Service good, cannot comment on plants until grown. Too early for this feedback to be relevant.
Review Submitted: 27/01/2017 - 21:15:38
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Great company to deal with, very efficient.
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A lovely collection of very healthy plants, carefully packed and at a very affordable price. What's not to like?
Review Submitted: 27/01/2017 - 01:53:20
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My order cost was £14. 99 for plants so imagine my surprise when the total with p&p came to £27. 98! Added cost to my postcode should be upfront. I will never order from this company again.
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Plants a bargain but added extra cost prohibitive as it almost doubled the cost making the 'bargain' no bargain!
YouGarden Comments
I am really sorry to hear that you are unhappy with our delivery costs!

At YouGarden we do strive to make our PP&I charges fair. For some outlying parts of the UK there may be surcharges applied, which directly reflect those charged to us by our courier. We merely pass these costs on to you for any items to which they apply. We only ever pass on a surcharge when there is one charged to us by the courier, as we find that this is overall the fairest way to do it, rather than putting up prices across the board. Surcharged postcodes include – but are not limited to – the following:

AB, BT, DD8-11, GY, HS, IM, IV, JE, KA27-28, KW, PA20-80, PH19-50, TR21-25, ZE

Katy Rogers
Customer Service Assistant
Review Submitted: 27/01/2017 - 09:50:09
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All deliveries and the service great.
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Still in water as suggested, ground too hard and frozen to plant out, working on it...
Review Submitted: 26/01/2017 - 23:27:28
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sadfghjk
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Goods arrived quickly and apparently in good condition. Some are already showing signs of life but it's too early to rate the collection as a whole.
Review Submitted: 26/01/2017 - 16:08:55
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Great value
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All arrived in great condition
Review Submitted: 26/01/2017 - 16:11:09
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excellent delivery and the customer service department actually answer your questions which is brilliant
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only time will tell but excellent quality collection
Review Submitted: 26/01/2017 - 17:12:40
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First class prompt service!
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Very reasnable priced plants,Thankyou.
Review Submitted: 26/01/2017 - 16:50:30
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Good service. Good value.
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Arrived dormant so let's see how they break.
Review Submitted: 26/01/2017 - 22:11:00
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Easy ordering and prompt delivery !
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Early days but all appears good, though I was missing one shrub but received 2 of another so no great problem.
Review Submitted: 26/01/2017 - 16:09:49
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Initial part of order delivered promptly in two boxes but these arrived in a damaged condition and split. The boxes were very flimsy and the packing tape used poorly applied and inadequate. One box appeared to have been bent or partly crushed in the middle and had been patched together by the courier who had abandoned it on the doorstep in the dark without ringing the doorbell! The other box contained various items and they were not padded out nor restrained with heavy and light items in the same box. The goods inside this box had been packed upside down even though the box was marked 'This Way Up' (although the label was only on one side). The plants were bent and/or crushed and soil had spilt out and things appeared generally damp. Customer Support were polite but initially gave what appeared to be stock answers to fob off delivery/packing complaints. After correspondence I am still left very concerned and any deficiencies will now be dealt with after Christmas as replacements cannot be despatched in time. Overall the initial impression is very poor with a total lack of care by the packers and couriers. I can only hope that the plants are indeed robust enough to overcome this but compared to the other mail order plant I ordered from elsewhere previously the standard of YouGarden in presentation is so very poor. I am still awaiting the other half of my order.
Product:
The bare root shrubs were all taped together in a jumble of short bare stems and the roots were bent over at right angles as they had been put in upside down below a relatively heavy plant container. Muddy liquid had escaped from the plastic bag taped over the roots and the care instructions (such as they are) say they should have been kept moist in the bag. Customer Service say the plants should be okay but they have had a very bad start and I have serious concerns.
YouGarden Comments
Good Afternoon,

Firstly, Thank you for your recent order with us. I am very sorry to hear that you are not happy with the service / products to which you received.

I can see that we did offer to get the replacements sent out to you immediately however you preferred that we sent them out in the new year. Have you changed your mind?

On looking at the account I can see that our head of customer services has written out to you regarding the matter.

Therefore please contact us once you are on receipt. We are keen to settle the matter and get things resolved.  Please accept my apologies for any inconvenience caused.

My kindest regards

Katy Rogers
Customer Service Assistant
Review Submitted: 17/12/2016 - 08:12:54
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Very pleased with your product and at very good prices Thank you for
a very good service.
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Brillant and at economical prices
Review Submitted: 09/12/2016 - 11:47:59
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Always reliable
Review Submitted: 29/11/2016 - 14:34:10
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Easy to use website. Delivery as promised.
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Planted out and all are healthy after a month, will see in the spring if they were winter hardy with -6 forecast tonight
Review Submitted: 28/11/2016 - 14:50:07
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There was one item missing but a 'phone call got order fulfilled a few days later with no problem.
Review Submitted: 24/11/2016 - 12:44:03
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service was good though part of order went missing but was soon replaced
Review Submitted: 22/11/2016 - 20:14:10
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Purchased from this business several times. The website is easy to use, packaging is good and the plants have always been successful, although they are always a little smaller than you might imagine.
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Good selection with well established root system. Purchased a similar package last year and all were successful. At the price offered, even with one or two failures, you are streets ahead of buying from a garden centre
Review Submitted: 22/11/2016 - 07:26:23
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Plants were delivered on time and in good condition.
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Too soon to know.
Review Submitted: 21/11/2016 - 21:56:39
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Speedy delivery and good packaging
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Don't yet know whether they will grow satisfactorily - too soon. There were only 11 plants, not 12.
Review Submitted: 21/11/2016 - 08:24:20
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Helpful and totally reliable
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Looks good, still to plant. plants look healthy
Review Submitted: 20/11/2016 - 00:42:53
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The plants arrived when you said they would and in good condition.
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To early to tell whether they will survive the winter but they appear to be healthy.
Review Submitted: 20/11/2016 - 15:46:24
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Very helpful and a pleasure to buy from
Review Submitted: 19/11/2016 - 05:48:53
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no complaints excellent deal and service . when needed will come to you first
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very pleased with all the collection
Review Submitted: 19/11/2016 - 20:23:45
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Arrived in very battered box but plants appear to be fine. As some bare root won't know until new growth comes through.
Review Submitted: 19/11/2016 - 07:12:18
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Prompt delivery, easy to order
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Plants in good condition and so far so good.time will tell onthe plants.
Review Submitted: 17/11/2016 - 17:23:27
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Excellent
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Great
Review Submitted: 17/11/2016 - 09:07:55
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Good value for money, and good information re planting.
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Only problem was that shrubs itemised in delivery note had latin names and 3 did not match the usual names in the original advert. I shrub supplied was different from original advert. Took some working out which was which.
Review Submitted: 16/11/2016 - 23:31:57
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Well satisfied
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Goods delivered on time they are planted with assistance of a friend and appear to be thriving
Review Submitted: 16/11/2016 - 16:04:14
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Very pleased
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Very pleased
Review Submitted: 16/11/2016 - 21:15:56
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Very good, sent me an conformation email promptly and email to say when it was despatched.
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They haven't grown yet....ask me next spring! I am sure all is going to be fine!!
Review Submitted: 16/11/2016 - 15:20:48
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Great
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Good service shrubs have to grow most look ok 2not sure about only time will tell
Review Submitted: 16/11/2016 - 11:39:17
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There are lots of choices of plants and shrubs!
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There is a good mix and all are good for wildlife!
Review Submitted: 16/11/2016 - 17:17:28
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Arrived at right time in good condition
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It would be helpful for idiots like me to have a brief description of each plant's preferred home!
Review Submitted: 15/11/2016 - 11:43:31
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Delivery and packaging first rate.
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Robustly rooted and healthy, i potted them up and overwintering in a cold greenhouse ready for planting out in the spring.
Review Submitted: 15/11/2016 - 14:15:37
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Arrived earlier than expected
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Planted and all looked ok ( if rather small) but next Spring is when it matters
Review Submitted: 14/11/2016 - 09:23:06
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My order arrived in good condition when I was expecting it.
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All the plants were bare root in a winter state as you would expect in November, but I am hoping that they will burst into life next year.
Review Submitted: 14/11/2016 - 07:18:00
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Very good company to deal with.
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Excellent offer and it arrived promptly and well packaged.
Review Submitted: 14/11/2016 - 12:47:19
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Ordering was straightforward and the plants arrived in the time promised.
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The plants look fine and are all planted - will not know until next year how they perform!
Review Submitted: 14/11/2016 - 09:15:27
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Parcel Arrived well packed and was left in a safe place. I was informed beforehand that the shrubs would be coming.
Review Submitted: 14/11/2016 - 08:53:07
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Never dissatisfied with orders
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Excellent condition
Review Submitted: 14/11/2016 - 17:49:34
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Everything arrived on time and in good condition.
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The plants were so good we ordered more.
Review Submitted: 14/11/2016 - 09:23:55
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It was my first time I have ordered plant online.I did not know I was supplied with bare-root plants, surprised when I received in a small packet. It should be mentioned in your advert.
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One of the plant had been exchanged for another one. Not mentioned in the paper attached. Only planted recently, I hope they will all grow well.
YouGarden Comments
Thanks again for your order.

Sorry to hear that you were surprised to receive bare-root plants. This was mentioned in our advert and on the website - and we did confirm by email when your order was received. Sorry if you missed this.

Will
Head of Customer Service
Review Submitted: 14/11/2016 - 12:23:07
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Now that Yodel has finally found where I live (previous order took 5 weeks of chasing) the order arrived promptly. It was well packed & everything was quickly dealt with.
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The collection was in good condition. It appears to be very good value.
Review Submitted: 14/11/2016 - 14:52:35
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Perfect - Just What I wanted
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I bought new compost and bark. Exactly right for my garden
Review Submitted: 14/11/2016 - 21:14:16
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Plants arrived fairly quickly.
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Plants were not in good condition when they arrived.
YouGarden Comments
Good Morning,
I am very sorry to hear that your plants were not in the best condition. Are you able to send some images over to us please? cs@yougarden.com
We will then action the necessary.

Kind Regards

Katy Rogers
Customer Service Assistant
Review Submitted: 14/11/2016 - 19:42:57
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All plants arrived in good condition and are now planted.
Review Submitted: 14/11/2016 - 17:23:29
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have no problems with the service.
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left them 2 days before planting them ok for a few days know at least half of them have died complete waste of money.
YouGarden Comments
Good Morning,

I am sorry to hear that you are not happy with your hardy shrubs. Would you please send some images in to us please? We will then action accordingly for you.

Kind Regards

Katy Rogers
Customer Service Assistant
Review Submitted: 14/11/2016 - 07:37:21
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Plants arrived well packed and when expected. Lots of good offers from You Garden.
Can recommend this company.
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Arrived well wrapped and in good order. Very good offer price. All shrubs safely planted in pots, ready to plant out in Spring. Roots were plentiful and healthy looking.
Review Submitted: 14/11/2016 - 09:55:30
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quick service
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looking good. Hope they grow well.
Review Submitted: 14/11/2016 - 10:15:39
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well packed all labelled. no contact with customer services so can't comment
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well packed all labelled as I've said. Hard to say about plants them self as they are all bareroot and dormant at the moment time will tell. All look ok.
Review Submitted: 14/11/2016 - 11:48:04
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As previously found service very good
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Pleased with my purchase
Review Submitted: 14/11/2016 - 18:47:37
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Great price and service
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12 healthy bare root shrubs for a great price (£14.99) what's not to like?
Review Submitted: 14/11/2016 - 08:28:04
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The order, when received, was incomplete. I contacted the company who rectified the situation very quickly. Re-assuring!
Review Submitted: 14/11/2016 - 14:03:54
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Good offers and excellent website
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Value for money. Let's hope that they all blossom next year having followed the instructions.
Review Submitted: 14/11/2016 - 10:33:10
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Very helpful assistant when I phoned to place my orded
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Difficult to assess as the proof will come later ,next year!
Review Submitted: 14/11/2016 - 08:27:51
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Excellent service items delivered timeously, good quality product and very good prices
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Very good value, items delivered quickly and well packaged
Review Submitted: 14/11/2016 - 14:58:15
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excellent service from a reliable company will but from again
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received in good condition apart from minor bits broken off in transit but should be ok
Review Submitted: 14/11/2016 - 08:20:18
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Great service
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Fabulous plants
Review Submitted: 14/11/2016 - 08:45:26
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Good service. A wide variety to choose from which gives you ideas to use in your own garden.
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Won't know what we think until next Spring when, fingers crossed, they start to grow. Being bare rooted, at this time of year, they look like a sad, assortment of twigs but all had a good root system.
Review Submitted: 14/11/2016 - 16:05:25
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Speedy service thank you
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Arrived in great condition. Obviously won't know about growth til next year but feel free to ask me again then!
Review Submitted: 14/11/2016 - 07:03:25
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Very pleased.
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Great!
Review Submitted: 14/11/2016 - 09:25:22
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First rate service
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Extremely pleased with the condition in which the plants arrived.
Review Submitted: 14/11/2016 - 11:37:05
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good verity and good value for money
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all planted in tubs and waiting for spring
Review Submitted: 14/11/2016 - 19:41:16
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ok
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splendid collection - still struggling to plant them all out.
Review Submitted: 14/11/2016 - 10:55:32
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very good service and packaging
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very good value for money
Review Submitted: 14/11/2016 - 14:18:14
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Thank you , everything is good .
Review Submitted: 14/11/2016 - 15:31:36
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We have had problems before with the courier service used - just throwing parcels over the fence. This is now the second time that I have had a problem in that I have received only half my order. There were specific instructions left for the courier to call my mobile if no one was at home. An attempted delivery was made on Sunday 15th May, however no calling card was left and we still do not have the remainder of parcel. I sent You Garden an email over the this weekend (21st / 22nd May) trying to find out where the rest of my products are and am still awaiting a reply. Very poor customer service.
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only one of this collection has arrived - all others missing
YouGarden Comments
I'm sorry to hear that you do not yet have your order. We will of course investigate this and replace your order.

As explained in our auto-reply to your email, our office is open Mon-Fri and we answer emails sent over the weekend asap the following week. We appreciate your patience at this busy time.

Will
Head of Customer Service
Review Submitted: 23/05/2016 - 09:19:06
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Exactly as described ...I would buy again
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Arrived all ok and I followed their instruction ...all looking good although I believe I was one shrub short .
Review Submitted: 16/05/2016 - 07:47:00
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Very good price for 12 bushes
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Excellent so far but can't wait until they flower
Review Submitted: 03/05/2016 - 11:30:50
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Delivery service was poor didn't describe where they had left the shubs very well
Review Submitted: 29/04/2016 - 08:15:39
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Hassle free, efficient
Review Submitted: 28/04/2016 - 18:58:55
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Delivered quickly
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One plant unlabelled but otherwise in good order and were planted within a day.
Review Submitted: 19/04/2016 - 11:13:00
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Good communication and plants arrived in great condition
Review Submitted: 19/04/2016 - 07:41:50
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There was a mix-up over pricing but it was sorted instantly and courteously. Delivery was spot-on.
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Fanttastic condition - exceeded all expectations.
Review Submitted: 11/04/2016 - 05:20:35
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First class service.
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A very good and money-saving collection.
Review Submitted: 11/04/2016 - 09:13:37
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Have always found that they are very good with delivery, packaging and information on the plants.
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Looks good- but not planted yet.
Review Submitted: 07/04/2016 - 11:07:45
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Service was satissfactory
Review Submitted: 30/03/2016 - 16:26:01
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Delivery prompt
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Good quality
Review Submitted: 30/03/2016 - 08:50:38
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DELIVERY AS PROMISED
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VERY GOOD HEALTHY PLANTS
Review Submitted: 28/03/2016 - 10:52:55
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Prompt, efficient service with well packaged goods.
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All arrived with healthy roots and the forsythia is in flower just one week after planting.
Review Submitted: 28/03/2016 - 08:15:16
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Superb
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Will tell you in a couple of years,great so far
Review Submitted: 27/03/2016 - 07:20:10
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speedy service
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very pleased with quality and si
Review Submitted: 24/03/2016 - 16:15:54
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Very pleased!
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Very pleased !
Review Submitted: 23/03/2016 - 07:53:22
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The shrubs arrived promptly and in good condition. However, in the advertisement it says they cost £21.99, but I was charged £29.99 - do you owe me £8?
Review Submitted: 23/03/2016 - 11:52:49
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Very efficient and easy to use when ordering - I forgot to enclose my address and they were so good at contacting my bank etc.
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The plants all came well packaged and in a very healthy condition, all with new buds just starting to develop.
Review Submitted: 23/03/2016 - 11:18:27
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Delivered promptly with good instructions
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look to be good quality and good sized plants, yet to plant them.
Review Submitted: 12/03/2016 - 09:17:06
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Rapid delivery. Very helpful.
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Fantastic value. All plants arrived in good condition.
Review Submitted: 11/03/2016 - 11:24:50
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Quick delivery
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Plants look in good condition
Review Submitted: 11/03/2016 - 06:35:24
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Quick delivery, well packaged.
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Haven't yet planted due to weather, all seems OK.
Review Submitted: 09/03/2016 - 17:01:10
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Delivered quickly and in good order
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Planted but the proof will be in a couple of months time
Review Submitted: 09/03/2016 - 11:03:14
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I'm happy to use the service again thanks
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They looked healthy and we'll see how they thrive now that they are planted out.
Review Submitted: 09/03/2016 - 09:40:01
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Good quality plants prompt delivery.
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Good quality plants in excellent condition.
Review Submitted: 09/03/2016 - 06:46:16
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service was good, courier delivery day could have been more specific, information given reference the plants was most informative.
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plants looked healthy, information on immediate care very helpful would recommend the company to friends
Review Submitted: 09/03/2016 - 12:25:19
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arrived on time in good packaging
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advice on the potential height and spread would have been useful
Review Submitted: 09/03/2016 - 17:19:53
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Prompt delivery
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Good condition
Review Submitted: 09/03/2016 - 09:51:16
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It would have been Excellent but i had not received my delivery in the timescale and not been updated. I will state that when i asked i got a quick reply with the update and then the order was sent out quickly
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they all looked OK. I need to see if they survive to be excellent!
Review Submitted: 08/03/2016 - 11:04:12
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Disappointed at the delay in receiving the plants
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All received in good condition and are all growing well
YouGarden Comments
Sincere apologies for the slight delay. Please email me - I am sure we can make up for it in some way next time you order!

Glad to hear that you are happy with the plants.

Will
Head of Customer Service
Review Submitted: 08/03/2016 - 07:11:47
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Very helpful. Good customer service
Review Submitted: 02/03/2016 - 16:28:12
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everything was fine
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everything was fine
Review Submitted: 02/03/2016 - 10:46:21
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Ordering and delivery completed without problem
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Plants have started to sprout new shoots. Look in good condition
Review Submitted: 02/03/2016 - 10:51:35
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Swift delivery.
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Too soon to tell! Good packaging though.
Review Submitted: 02/03/2016 - 10:40:32
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Very good and quick service would use agai
Review Submitted: 02/03/2016 - 07:57:38
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Fast delivery time and product well packaged.
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Look to be in good condition and with clear planting instructions.
Review Submitted: 01/03/2016 - 10:36:24
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GOOD
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GOOD
Review Submitted: 01/03/2016 - 12:41:51
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Very quick delivery. I liked the information sheet.
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Can't tell what I think until they start growing!!
Review Submitted: 29/02/2016 - 16:57:17
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KEPT INFORMED AT EACH STAGE OF ORDER AND RECEIVED SHRUBS AS PROMISED WELL PACKED AND IN EXCELLENT CONDITION.
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ALL SHRUBS CHECKED ON DELIVERY AND ALL AS STATED ON DESCRIPTION.
Review Submitted: 29/02/2016 - 10:22:54
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Did exactly what it said on the tin
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Too early to judge as yet
Review Submitted: 29/02/2016 - 08:50:41
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Prompt delivery service
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Shrubs are in bloom yet, therefore unable to comment
Review Submitted: 25/02/2016 - 16:15:15
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Order placed and a reply came soon after .Goods arrived three days later !
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Too early to say what the plants ( shrubs) are like but they certainly look healthy on arrival .
Review Submitted: 25/02/2016 - 10:47:03
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Very good company
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The shrubs were very healthy and my husband was very pleased with them.
Review Submitted: 24/02/2016 - 15:19:42
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perfect service.
Review Submitted: 22/02/2016 - 15:39:40
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Prompt delivery well packed
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Although they have been planted for just ove a week one had leaves already & some have buds. Very pleased.
Review Submitted: 18/02/2016 - 20:02:45
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Happy with company's service
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Bushes look good some budding, but a bit early to say how they are going to be
Review Submitted: 18/02/2016 - 10:15:54
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all arrived ok, it arrived early in the week, it may be helpful to have the option of delivery closer to weekends for those in employment, just an idea. Thanks
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arrived ok, it arrived early in the week, it may be helpful to have the option of delivery closer to weekends for those in employment, just an idea. Thanks
Review Submitted: 16/02/2016 - 18:51:02
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Good service
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Very healthy plants
Review Submitted: 14/02/2016 - 07:03:22
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arrived on time and simply packaged with detailed planting instructions
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Good variety
Review Submitted: 13/02/2016 - 19:33:36
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A vey good company with excellent customer services
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All arrived safely in gooid condition
Review Submitted: 12/02/2016 - 15:01:33
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Quick, efficient and good service
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well rooted healthy looking shrubs...mostly larger than I expected
Review Submitted: 12/02/2016 - 14:41:26
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Very pleased with the prompt service.
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item was well packed and arrived in very good condition.very pleased with whole package. looking forward to seeing how they grow.
Review Submitted: 12/02/2016 - 15:17:13
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Have only made one order, but it was dealt with efficiently and promptly.
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Received in good condition and appear to all be established.
Review Submitted: 11/02/2016 - 10:34:29
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Very efficient service. Shrubs arrived in good health with a wealth of extremely useful information. They were very well packaged and will hopefully all take well.
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All shrubs well were packaged in a plastic bag around the roots and then into a long cardboard box. All in good health, looked strong (as a stick in winter can) and some had buds already.
YouGarden Comments
Thank you again for your order. I am glad to hear that you're impressed. Hope to hear from you again soon!

Will
Head of Customer Service
Review Submitted: 11/02/2016 - 13:20:25
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Very quick delivery.
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The shrubs seem good so far. I will see how they develop through the year.
Review Submitted: 02/02/2016 - 21:36:00
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The plants arrived promptly and in good condition.
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All the plants appear to be in good health and condition. Of course, I won't know how well they grow until the spring!
Review Submitted: 01/02/2016 - 08:23:15
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Plants arrived quickly and well packed
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Shrubs were in very good condition
Review Submitted: 01/02/2016 - 08:34:35
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Always good telephone help
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Always been pleased with service speed of delivery and quality
Review Submitted: 01/02/2016 - 11:35:19
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good
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great
Review Submitted: 31/01/2016 - 16:53:54
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Good company with good offers well worth having
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Not sure if alive or dead being an inexperienced gardener so will have to wait to spring before I'll know for sure
Review Submitted: 30/01/2016 - 10:36:47
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Plants arrived in very good condition
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They couldn't be planted immediately, but are still in good condition having followed enclosed instructions
Review Submitted: 29/01/2016 - 17:56:35
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Delivery and packaging good
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Shrubs in good condition , 3 agapanthus poor condition
YouGarden Comments
We're sorry to hear that you were unimpressed with your Agapanthus. However, please be aware that these Herbaceous Perennials certainly won’t be looking their best at this time of year. It's normal for their tops to die back to the ground each Autumn, whilst their crowns and root systems remain alive (though dormant). Rest assured that they’ll regrow from those roots and crowns once temperatures begin to warm up.

I hope this puts your concerns at ease, though do let us know if they're still looking unwell in late Spring.

Amelia Elliot
YouGarden
Review Submitted: 27/01/2016 - 08:00:35
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Item was delivered within the quoted date with packaging undamaged.
Review Submitted: 27/01/2016 - 08:22:16
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Have had other products from You Garden, and always fast delivery service.
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Perhaps I may be given time for the plants to grow !!
Review Submitted: 27/01/2016 - 10:04:53
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always a speedy service
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All plants look healthy and are in the ground,now waiting for Spring
Review Submitted: 27/01/2016 - 10:06:58
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According to my gardener, my shrubs have not yet arrived. I am abroad so cannot check myself.
YouGarden Comments
According to the tracking your order was delivered - left in your front porch on 12th January. Could you ask your gardener to double check please...

Will
YouGarden
Review Submitted: 25/01/2016 - 18:35:10
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Good service
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Very good
Review Submitted: 25/01/2016 - 14:46:54
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Very Quick and easy service
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I don't like the follow up emails with offers every day, once a month would be fine. Plants all seem healthy apart from the Berberis which looks and feels dead.
Review Submitted: 25/01/2016 - 08:36:09
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Good service, good delivery and excellent plants.
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All plants look healthy and if they are like all the other plants I have bought from them they will grow strong and healthy.
Review Submitted: 25/01/2016 - 19:06:32
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Good service
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Cannot really tell until they show some life which I expect to be in the spring .
Review Submitted: 25/01/2016 - 13:30:21
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Delivery excellent, Prices very reasonable, Hope to continue with You Garden!
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Delivery & condition were very good. Hoping everything will take OK?
Review Submitted: 25/01/2016 - 17:29:55
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Service and assistance prompt and really helpful
Review Submitted: 19/01/2016 - 11:37:53
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Quick service, nicely packaged, plants look healthy.
Review Submitted: 12/01/2016 - 04:48:05
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ordered on the 21/12/15 at about 1150pm and received by mid day 23/12/15, very good delivery time by all considering time of year
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when unpacked the shrubs look,,,,,, well dead, i have only been able to plant a couple so far as weather in my area has been so bad {wet} and the rest are in a bucket of water, on checking them a couple of days ago 2 of them have green shoots on them so i know they are going to come to something even if they dont all take when planted out
Review Submitted: 04/01/2016 - 09:43:16
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Plants looked a bit tired on arrival, bulbs were fine
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Shrubs looked a bit tired on arrival but after a bit of watering they were fine!
Review Submitted: 31/12/2015 - 21:26:14
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The shrubs arrived as and when expected and have just been planted with soil as a bunch due to the somewhat unusual weather conditions. My only grievance was the cost of postage which was rather excessive, I thought at £13.98 !
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Seem fine at present waiting to plant in final position when weather dries up a bit.
Review Submitted: 28/12/2015 - 10:55:07
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Service is excellent!
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Very pleased with my shrub collection.
Review Submitted: 16/12/2015 - 14:40:57
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My order was dealt with promptly and efficiently. The plants arrived much sooner than I had expected or hoped.
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The plants were well packed and arrived in good condition. I put them in pots immediately and, some week later, they are all looking well. The labelling was also efficiently attached to the stems of the plants. Good service!
YouGarden Comments
Thanks again for your order. Glad it was to your satisfaction!

Will
YouGarden
Review Submitted: 16/12/2015 - 09:38:24
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Great customer relations to hold back an order for return from holiday.
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They look good and should be ok in the spring
Review Submitted: 13/12/2015 - 07:35:15
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Information available by E-Mail
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No problem at present , good packing, only slight damage to taller plants

all successfully potted on.
Review Submitted: 10/12/2015 - 14:46:49
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An excellent service, the goods arrived when stated.
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Great plants in good condition.
Review Submitted: 10/12/2015 - 09:49:54
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excellent service
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very good
Review Submitted: 09/12/2015 - 16:02:06
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Excellent service and plants are very good
Product:
Very good, am waiting for a break in the wind and rain to plant. In meantime have potted up
Review Submitted: 08/12/2015 - 14:35:04
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FAST AND WELLPACKED
Review Submitted: 08/12/2015 - 08:56:06
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Quality service all round , including customer support
Review Submitted: 07/12/2015 - 21:16:25
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very good delivery service
Product:
excellent product all shrubs had a wonderful root ball fantasic condition
Review Submitted: 07/12/2015 - 09:22:34
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Very good service
Review Submitted: 07/12/2015 - 16:34:29
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Arrived swiftly
Product:
Well developed bare root plants which will hopefully develop into beautiful shrubs
Review Submitted: 07/12/2015 - 08:00:06
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The first delivery went missing and You Garden didn't hesitate to send a replacement Shrub Collection. All done by email and they couldn't have been more helpful. I will definitely continue to use them.
Product:
Shrubs are dormant on delivery but look strong & healthy.
Review Submitted: 07/12/2015 - 09:59:08
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a1 dealer
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a1 dealer
Review Submitted: 07/12/2015 - 14:39:23
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PLANTS ARRIVED IN GOOD CONDITION
Product:
THEY HAVE BEEN PLANTED AND AM AWAITING SHOOTS PATIENCE NEEDED
Review Submitted: 07/12/2015 - 09:48:02
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Packaging could have been stronger to protect plants; customer service good and another package sent free of charge, this time no problems. Therefore, my need to change their courier service.
Product:
Several of the shrubs had broken stems and so may not grow next spring.
YouGarden Comments
Thanks again for your order and feedback. I am very sorry that your order arrived damaged first time and glad your replacement was in good condition.

We have sent hundreds of thousands of dispatches this year with Yodel, with very few issues indeed. Unfortunately it is impossible to eradicate every single problem as I'm sure you'll appreciate!

Will
YouGarden
Review Submitted: 28/11/2015 - 08:59:05
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Excellent service once again - no problems at all - and bushes are brilliant can't wait for spring ... oops sorry wishing everyone's life away again !!!!!!!
Product:
Brilliant - these shrubs were a lot bigger than expected and all so healthy - nothing to complain about - only praise - will be back in the spring. Many thanks
Review Submitted: 27/11/2015 - 16:17:23
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received order when promised
Product:
excellent value for money and healthy plants
Review Submitted: 25/11/2015 - 12:28:59
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Very good selection and in very good condition.
Product:
Lovely plants with good roots
Review Submitted: 24/11/2015 - 08:29:45
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Thanks
Product:
All I can say t the moment is that the delivery dates where keept, will not know what the products are like until the summer will let you know thanks.
Review Submitted: 23/11/2015 - 20:36:57
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Very prompt delivery. Will use this company sgai.
Product:
Shrubs were in excellent condition.
Review Submitted: 23/11/2015 - 13:41:51
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Prompt service well packaged.
Review Submitted: 23/11/2015 - 12:56:36
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Have bought several plants from You Garden - all have been very good except 1 standard rose which did not take, otherwise all have been promptly delivered, in good condition and have taken well.
Product:
Prompt delivery and good condition.
Review Submitted: 21/11/2015 - 14:44:48
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The Ultimate Winter Hardy Shrub Collection
The Ultimate Winter Hardy Shrub Collection
12 Bare Roots
Item: 500001
Only £24.99