YouGarden Customer Reviews via Feefo

What our customers think...
FeeFo
711 review entries over the past 30 days
Service Rating:
Service Rating
Product Rating:
Product Rating
Tulip 'Washington'
Service:
Efficient, easy, hassle free and straight forward.
Product:
Quality bulbs, all in good condition and packaging. Happy! Can?t wait for spring
Review Submitted: 19/09/2019 - 02:03:30
Service Rating:
Service Rating
Product Rating:
Product Rating
Japanese Maple Acer Collection
Service:
Excellent, fast service. All plants were recieved in very good condition and suitably packaged to prevent damage in transit.The buddlea ?Sungold? even had a flower on it so I could see the beautiful yellow colour for myself. The Sansivieria and string of pearls were carefully packed and the agapanthus looks healthy so I?m looking forward to watching it grow on. Altogether I?m very pleased with my purchases and have joined the club so will definitely be making further purchases.
Product:
All plants recieved in healthy condition
Review Submitted: 19/09/2019 - 07:38:52
Service Rating:
Service Rating
Product Rating:
Product Rating
Ericaceous Compost 60L
Service:
I have been buying from Yougarden for over two years, this year I joined their club, The main thing to me apart from never letting you down is the quality of flowers, I have had some incredible flowering plants with outstanding colour.
Product:
Wont know till next year but I am fully confident
Review Submitted: 19/09/2019 - 07:43:29
Service Rating:
Service Rating
Product Rating:
Product Rating
Lilac Syringa Palibin Standard
Service:
Great service, plants arrived promptly and very well packaged. All plants in good condition and the enclosed leaflet offered great advice.
This is the second time I have used your company and shall be back again I?m sure.
Product:
Arrived in good condition strong and healthy.
Review Submitted: 19/09/2019 - 07:54:13
Service Rating:
Service Rating
Product Rating:
Product Rating
Professional Compost 80L plus 20L FREE
Service:
Easy to order and delivered in good time.
Product:
Good quality and easy to use.
Review Submitted: 19/09/2019 - 10:28:04
Service Rating:
Service Rating
Product Rating:
Product Rating
Clematis 'Taiga'
Service:
generous, efficient well packed excellent quality, different products and a joy to deal with Thank you
Product:
Ihad one that a neighbour poisened it was only 3 months old and had already 25 flowers, my pride and joy, the clementis NOT THE neighbour!I as asking for a replacement to buy and you gave me one, I will be back
Review Submitted: 19/09/2019 - 10:28:19
Service Rating:
Service Rating
Product Rating:
Product Rating
Lavender 'Hidcote' - hedging
Service:
good communication, plants wrapped carefully. I was a few plants short in a large order and this was rectified easily and quickly
Product:
plants wrapped carefully - good size
Review Submitted: 19/09/2019 - 10:47:19
Service Rating:
Service Rating
Product Rating:
Product Rating
Bottlebrush Plant Callistemon citrinus
Service:
Beautiful plants, well packaged,very satisfied
Product:
Top class service very satisfied with every aspect
Review Submitted: 19/09/2019 - 11:29:14
Service Rating:
Service Rating
Product Rating:
Product Rating
Trailing Hardy Pansy 'Cool Wave'
Service:
Did a great job hedge cutting and clearing up.
Product:
well packed and delivered on tim
Review Submitted: 19/09/2019 - 12:08:55
Service Rating:
Service Rating
Product Rating:
Product Rating
Pansy 'Matrix' Mix
Service:
Great product and great service
Product:
Beautiful mixed pack of plugs plants
Review Submitted: 19/09/2019 - 12:08:58
Service Rating:
Service Rating
Product Rating:
Product Rating
Complete Hardy Fuchsia Collection
Service:
Healthy plants, well packed and will certainly use again
Product:
Healthy plants and well packed
Review Submitted: 19/09/2019 - 12:39:24
Service Rating:
Service Rating
Product Rating:
Product Rating
Trailing Hardy Pansy 'Cool Wave'
Service:
have used them many times 99% perfect
once had a flower died in transit but I have used dozens of times and this could have been courier
used them only 2w ago and will again
Product:
a little small so hard to rate how good they are but that is what I ordered -plug plants -all alive and potted on
Review Submitted: 19/09/2019 - 15:24:37
Service Rating:
Service Rating
Product Rating:
Product Rating
Vitax Japanese Maple Acer Feed 900g
Service:
Good Customer Service, plants arrived as per advert and in excellent condition.
Product:
Added to the soil as per the instructions, plants are looking good.
Review Submitted: 19/09/2019 - 20:35:59
Service Rating:
Service Rating
Product Rating:
Product Rating
Raspberry 'Glen Ample'
Service:
Excellent service and healthy plants
Product:
Well packaged plants arrived looking fresh
Review Submitted: 18/09/2019 - 11:44:30
Service Rating:
Service Rating
Product Rating:
Product Rating
Complete Allium Collection
Service:
Their service was excellent. The bulbs were well packed and in good condition.
Product:
Good condition, well packed and delivered promptly.
Review Submitted: 18/09/2019 - 13:24:34
Service Rating:
Service Rating
Product Rating:
Product Rating
Pink Silk Tree Albizia julibrissin 'Rosea'
Service:
Yes i would recommend this company
Product:
Given previously above in above report
Review Submitted: 17/09/2019 - 07:28:41
Service Rating:
Service Rating
Product Rating:
Product Rating
Trailing Blackberry 'Black Cascade'
Service:
Quick delivery
Product:
Small plant, so they traveled well. It?s going to be a while until i can taste it.
Review Submitted: 17/09/2019 - 08:49:31
Service Rating:
Service Rating
Product Rating:
Product Rating
Vitax Japanese Maple Acer Feed 900g
Service:
Very good service and plant was dispatched in very good condition. Will definitely buy from you again.
Product:
Very good condition and thriving well
Review Submitted: 17/09/2019 - 09:31:53
Service Rating:
Service Rating
Product Rating:
Product Rating
Trailing Blackberry 'Black Cascade'
Service:
Initial problem quickly put right
Product:
Initial problem quickly put right
Review Submitted: 17/09/2019 - 09:56:33
Service Rating:
Service Rating
Product Rating:
Product Rating
Acer Palmatum 'Taylor'
Service:
The plants and others items arrived well packaged. The plants were in excellent condition and the inclusion of the care instructions was an added bonus. I have already ordered more from You Garden and become a Club Member. I have recommended You Garden to 2 other people. You Garden's plant quality puts Thompson & Morgan to shame. Well done.
Product:
Well established plant in excellent condition and I can't wait to see it going through its various phases of colour change.
Review Submitted: 17/09/2019 - 10:33:55
Service Rating:
Service Rating
Product Rating:
Product Rating
Sambucus nigra 'Black Lace'
Service:
The tree arrived promptly and in a healthy condition.
Product:
It arrived healthy ready to plant.
Review Submitted: 17/09/2019 - 12:07:44
Service Rating:
Service Rating
Product Rating:
Product Rating
Indoor Succulents Mix
Service:
Although the packaging look OK, when opened one of the plants was out of its pot and the soil spilled with another half out.
Product:
The plants were varied and in good condition.
Review Submitted: 17/09/2019 - 16:51:32
Service Rating:
Service Rating
Product Rating:
Product Rating
Physocarpus opulifolius 'Amber Jubilee' Ninebark
Service:
Excellent speedy service and fantastic specimen
Product:
Healthy specimen Good football but not pot bound
Review Submitted: 17/09/2019 - 17:34:13
Service Rating:
Service Rating
Product Rating:
Product Rating
Brighamia Insignis - 'The Hawaiian Palm'
Service:
gave me good advice on email
Product:
good plants were supplied
Review Submitted: 17/09/2019 - 17:53:33
Service Rating:
Service Rating
Product Rating:
Product Rating
Vitax Clematis Feed 900g
Service:
Excellent service as usual.
Product:
Very nice sturdy plants. Very well packed.
Review Submitted: 17/09/2019 - 19:21:20
Service Rating:
Service Rating
Product Rating:
Product Rating
Standard Photinia 'Red Robin' Tree
Service:
Good service
Product:
Nice little tree. Good size
Review Submitted: 17/09/2019 - 20:51:12
Service Rating:
Service Rating
Product Rating:
Product Rating
Trailing Hardy Pansy 'Cool Wave'
Service:
I ordered a dozen hanging pansy plugs from YouGarden. When they arrived, I found them to be strong and healthy plants, that had been packed well and ready to pot on. Since doing so only last week, they are beginning to show signs of new growth.
Product:
Good customer service, thank you
Review Submitted: 16/09/2019 - 05:17:57
Service Rating:
Service Rating
Product Rating:
Product Rating
Hibiscus ardens Double Pink standard
Service:
delighted with the service. Great quality plants and quick delivery well packaged. Recommended !
Product:
As described and in excellent condition
Review Submitted: 16/09/2019 - 05:19:11
Service Rating:
Service Rating
Product Rating:
Product Rating
Standard Photinia 'Red Robin' Tree
Service:
There was a really good choice of plants on the website, plus competitive prices. I was notified of despatch and the plant arrived the following day - brilliant. The plant was well packed, there was some slight damage in transit but only affected one small branch. The plant was very healthy and upon putting it in a larger pot there was a very good root ball.
Product:
In good condition and although small, was already showing its red tipped leaves. Really good root ball.
Review Submitted: 16/09/2019 - 06:27:26
Service Rating:
Service Rating
Product Rating:
Product Rating
Imperata 'Red Baron' - Blood Grass
Service:
Excellent when ordering items on the phone + arrived in perfect condition, looking forward to my wild flowers arriving in October, plus will be ordering more plants from viewing catalogue that was enclosed with plants
Product:
Perfect contrash with my other plants
Review Submitted: 16/09/2019 - 06:52:45
Service Rating:
Service Rating
Product Rating:
Product Rating
Trailing Hardy Pansy 'Cool Wave'
Service:
Delivered on time, well packaged, strong plants, keeping up the standards
Product:
good service and product as expected
Review Submitted: 16/09/2019 - 07:01:44
Service Rating:
Service Rating
Product Rating:
Product Rating
Imperata cylindrica Red Baron 2L
Service:
Prompt delivery of well-packaged plants. Plants were of good size, well established and in good condition. They will make a striking addition to my garden.
Product:
The best young plants I have ever bought already showing a strong hint of their future colour and form - I can't wait to see them reach maturity.
Review Submitted: 16/09/2019 - 07:09:51
Service Rating:
Service Rating
Product Rating:
Product Rating
Candelabra Primrose collection x 6 jumbo plugs
Service:
One of the 5 pond plants i ordered was rotten but I rang up to complain and a replacement arrived only 2 days later. Have been very satisfied with all the plants I have bought this year from You Garden The packaging is a very high standard as wellspeedy replacement
Product:
Superb quality and packaging
Review Submitted: 16/09/2019 - 07:17:17
Service Rating:
Service Rating
Product Rating:
Product Rating
Cottage Garden Perennials
Service:
Plants delivered very promptly but two were dead or dying. A quick phone call and a mail with a photograph and fresh ones were dispatched with no quibble. Shame about bad plants originally but excellent after sales service
Product:
Nice healthy plants apart from two
Review Submitted: 16/09/2019 - 07:25:29
Service Rating:
Service Rating
Product Rating:
Product Rating
4 Heavy Duty Pots
Service:
Extremely good value, good quality compost too
Product:
So far have always been satisfied with items from you garden, these pots are no exception
Review Submitted: 16/09/2019 - 07:26:31
Service Rating:
Service Rating
Product Rating:
Product Rating
Imperata cylindrica Red Baron 2L
Service:
Each time I have bought plants from You Garden they have arrived in lovely condition, very well packaged and very quickly.
Product:
Beautiful, healthy, large plants.
Review Submitted: 16/09/2019 - 07:40:22
Service Rating:
Service Rating
Product Rating:
Product Rating
Imperata cylindrica Red Baron 2L
Service:
Plant very well packaged and arrived in perfect condition. Look forward to seeing it once established in the border.
Product:
Very pleased with quality of plant and of delivery.
Review Submitted: 16/09/2019 - 08:05:16
Service Rating:
Service Rating
Product Rating:
Product Rating
Acer Palmatum 'Taylor'
Service:
Product arrived within 3 days of ordering. It was well wrapped and in perfect condition.
Product:
Arrived in perfect condition. A really good specimin
Review Submitted: 16/09/2019 - 08:15:29
Service Rating:
Service Rating
Product Rating:
Product Rating
Cherry Bush 'Athos'
Service:
Not good this time as it took them three weeks to advise me that there was problem with payment and plants could not be delivered although they could not say why. They could have emailed me or telephoned instead they wrote me a letter.
Product:
already answered this on previous page
Review Submitted: 16/09/2019 - 08:25:37
Service Rating:
Service Rating
Product Rating:
Product Rating
Bramley Apple Tree in 5L pot
Service:
Really pleased with service provided by You Garden. Very speedy delivery, good packaging, and beautiful healthy tree. Delighted! Will definitely use again.
Product:
Beautiful, healthy tree. Recommended.
Review Submitted: 16/09/2019 - 08:52:18
711 review entries over the past 30 days
FeeFoFeeFo
DOUBLE GUARANTEE TO YOU: more
1. If you're not totally happy with your order, return it within 30 days and we'll replace or refund in full!
2. Should any hardy plant fail to thrive thereafter, we'll replace free of charge - you just pay the P&P
ALL MAJOR PAYMENTS ACCEPTED
Visa Visa Electron Maestro MasterCard Paypal Amazon Payments
Advanced Mail Order Verifone
Back To Top