YouGarden Customer Reviews via Feefo

What our customers think...
FeeFo
1806 review entries over the past 30 days
Service Rating:
Service Rating
Product Rating:
Product Rating
YG Discount Club Yearly Subscription Membership
Service:
Good prices, helpful replies to enquiries and generally fast dispatch.
Product:
Vouchers are worth more than the price of membership. Great value
Review Submitted: 20/07/2018 - 16:09:07
Service Rating:
Service Rating
Product Rating:
Product Rating
Hardy Gerbera 'Garvinea' Sweet collection
Service:
Delivery quick and 4 of the 6 plants looked healthy on arrival
Product:
Two of the six plants have died and one is looking very sick. I planted them out straight away and have followed instructions to the letter
Review Submitted: 20/07/2018 - 12:31:16
Service Rating:
Service Rating
Product Rating:
Product Rating
Strawberry 'Sweet Colossus'
Service:
No comments
Product:
Ordered 18 plugs 16 perfect good growth 2 poor just crowns planted but as of yet no sign of any life
Review Submitted: 20/07/2018 - 23:18:22
Service Rating:
Service Rating
Product Rating:
Product Rating
Gleditsia 'Sunburst'
Service:
Goods were well packed and delivery instructions complied with.
Product:
A welcome addition at a reasonable price.
Review Submitted: 20/07/2018 - 17:54:15
Service Rating:
Service Rating
Product Rating:
Product Rating
White Oleander Patio Standard 65cm
Service:
had a problem with the wrong item sent. They were replaced very fast and with no hassle at all. First class company with a first class customer relationship.
Product:
Very heathy plants, strong and look good.
Review Submitted: 21/07/2018 - 12:43:00
Service Rating:
Service Rating
Product Rating:
Product Rating
YG Discount Club 1 Year Membership
Service:
Excellent. I can't believe I could get garden ready plants for the price I paid! My garden is huge and I thought I'd have to create borders in stages. When my shipment of roses arrive I'll be half way through my borders - can't believe it. Well pleased
Product:
The price is good anyway but the member's discount helps
Review Submitted: 20/07/2018 - 15:50:14
Service Rating:
Service Rating
Product Rating:
Product Rating
Hardy Gardenia Collection
Service:
Plants arrived fairly quickly and well packed
Product:
Plants looked healthy enough although one was smaller than the others. Put them in planters a few days ago. Will have to see how they progress
Review Submitted: 20/07/2018 - 06:22:43
Service Rating:
Service Rating
Product Rating:
Product Rating
Babylon Eyes Bush Rose Collection
Service:
Goods sent exactly when predicted
Product:
Plants already thriving and one has bloomed
Review Submitted: 21/07/2018 - 22:04:38
Service Rating:
Service Rating
Product Rating:
Product Rating
Pink Oleander Standard 80-100cm
excellent service and packaging
Review Submitted: 20/07/2018 - 02:14:43
Service Rating:
Service Rating
Product Rating:
Product Rating
Pair of Italian Cypress Trees Cupressus sempervirens
Service:
Seems a good service, thank you.
Product:
So far, so good. Looking forward to watching them develop.
Review Submitted: 20/07/2018 - 19:09:34
Service Rating:
Service Rating
Product Rating:
Product Rating
Hardy Fragrant Daphne Collection - Pink Fragrance & Eternal Fragrance (AGM).
Service:
A1
Product:
Quality
Review Submitted: 20/07/2018 - 11:14:29
Service Rating:
Service Rating
Product Rating:
Product Rating
Star Jasmine Trachelospermum jasminoides
Service:
However the delivery service were negligently poor. Although I had provided an alternative address next door should we be out and the parcel actually displayed this information, it was left across the road. Knowing we would be away on the notified Friday delivery date we had advised next door to open the parcel, water the plants and put them in a cool place. When we returned home 2 days later, our post box held an anxious note from the neighbour across the road asking us to collect the parcel. Although he could see the parcel contained plants, he had not liked to open our post and so the plants had neither been unwrapped nor watered. Meanwhile we had a confused next-door neighbour wondering why he had not received our parcel. It is a credit to You Garden that their watering and packaging had been good and the plants were okay. However, they need to have words with the delivery service they use.
Product:
4 healthy plants of the advertised size which survived the trauma of no water in the hot weather.
Review Submitted: 20/07/2018 - 16:57:18
Service Rating:
Service Rating
Product Rating:
Product Rating
Hardy Fan Palm Trachycarpus fortunei
Service:
Great
Product:
Great
Review Submitted: 21/07/2018 - 12:21:13
Service Rating:
Service Rating
Product Rating:
Product Rating
Pink Oleander Standard 80-100cm
Service:
They have always been polite and helpful
Product:
In really good condition, strong and sturdy
Review Submitted: 20/07/2018 - 15:25:48
Service Rating:
Service Rating
Product Rating:
Product Rating
Complete Hardy Fuchsia Collection
Service:
delivered within the time suggested. well packed.
Product:
plants in good condition when they arrived had been well watered.
Review Submitted: 20/07/2018 - 10:03:16
Service Rating:
Service Rating
Product Rating:
Product Rating
English Lavender 'Munstead'
Service:
Quick service package in good condition
Product:
Good sturdy plugs
Review Submitted: 20/07/2018 - 07:55:57
Service Rating:
Service Rating
Product Rating:
Product Rating
English Lavender 'Munstead'
Service:
Will certainly do business again with this company ....a 1st Class Company to do business with !!
Product:
The Lavender Plugs were superbly packaged ....certainly a very professional company to deal with....thank you !!

Mr Phil Mitchell
Review Submitted: 20/07/2018 - 14:29:14
Service Rating:
Service Rating
Product Rating:
Product Rating
Pair Of Pre-Planted Designer Mix Hanging Baskets
Excellent customer service Beautiful hanging baskets
Review Submitted: 20/07/2018 - 13:55:48
Service Rating:
Service Rating
Product Rating:
Product Rating
Pair of ‘Ayer’s Rock Mix’ Pre-Planted Baskets
Service:
Excellent service helpful staff quick delivery
Product:
Very nice should turn out beautiful
Review Submitted: 20/07/2018 - 10:19:15
Service Rating:
Service Rating
Product Rating:
Product Rating
Plant Invigorator Defender 1L
Service:
Faultless as always - I would not even think about shopping elsewhere.
Product:
Blackfly gone, aphids gone - all within a couple of days... Perfect!
Review Submitted: 20/07/2018 - 07:22:03
Service Rating:
Service Rating
Product Rating:
Product Rating
Groundcover Rose Bundle
Service:
delivered when requested. I had ordered, but then realized I would not be home at the stated despatch time. However, this was quickly sorted out by an email to them.
Product:
good sized bare root plants looked healthy
Review Submitted: 20/07/2018 - 04:11:52
Service Rating:
Service Rating
Product Rating:
Product Rating
Fragrant Lavender Collection
Service:
Very efficient ordering and tracking service.
Product:
Plants arrived in great condition and looked very healthy.
Review Submitted: 20/07/2018 - 10:07:31
Service Rating:
Service Rating
Product Rating:
Product Rating
Patio Raspberry Rubus idaeus 'Yummy'
very pleased kept me informed when product was delivered
Review Submitted: 20/07/2018 - 14:38:36
Service Rating:
Service Rating
Product Rating:
Product Rating
Camellia sinensis -  'Tea Plant'
Service:
Was on time
Product:
Plant was in good health and I am enjoying my fresh tea
Review Submitted: 20/07/2018 - 06:42:59
Service Rating:
Service Rating
Product Rating:
Product Rating
Strawberry 'Sweet Colossus'
Service:
Prompt delivery of healthy live plants ! As expected would buy from this company again.
Product:
Arrived as stated in good packaging . Picked up into very healthy plants now growing away strongly .
Review Submitted: 20/07/2018 - 07:10:55
Service Rating:
Service Rating
Product Rating:
Product Rating
Fragrant Lavender Collection
Service:
Good all round service
Product:
Nice bushy little plants
Review Submitted: 20/07/2018 - 11:52:36
Service Rating:
Service Rating
Product Rating:
Product Rating
Gardenia 'Kleim's Hardy' 9cm
Had problem with one of the plants but got in touch with customer service and it was replaced promptly.
Review Submitted: 20/07/2018 - 12:02:46
Service Rating:
Service Rating
Product Rating:
Product Rating
Hardy Gardenia Collection
Service:
just happy with plants
Product:
They have been in bloom and people have made comments about how nice they look
Review Submitted: 20/07/2018 - 12:53:44
Service Rating:
Service Rating
Product Rating:
Product Rating
Hardy Gardenia Collection
Service:
the gardenia was well packed
Product:
It is a good selection and healthy plants, thanks
Review Submitted: 20/07/2018 - 17:23:09
Service Rating:
Service Rating
Product Rating:
Product Rating
Hardy Gardenia 'Crown Jewels'
Service:
Good website & easy to find what I wanted. Fast delivery & plants were packed carefully, so arrived the right way up (!) & in excellent condition.
Product:
Even though I only bought little 9 cm Gardenias, they looked healthy & bushy (& already had plenty of fat buds).
Review Submitted: 20/07/2018 - 07:04:33
Service Rating:
Service Rating
Product Rating:
Product Rating
Fragrant Lavender Collection
Service:
lovely healthy plants love the free gifts with my purchase
Product:
ordered 20 lavender plants all lovely and healthy all planted in pots
Review Submitted: 20/07/2018 - 09:07:37
Service Rating:
Service Rating
Product Rating:
Product Rating
Patio Lavatera Mallow 'Barnsley Baby'
Service:
plants arrived when stated.
Product:
plants were sturdy & in very good condition
Review Submitted: 20/07/2018 - 10:30:37
Service Rating:
Service Rating
Product Rating:
Product Rating
Hardy Gardenia Collection
Service:
The person I spoke to on the phone was polite and helpful.
Product:
I already have flower buds on one of the plants, and they are all healthy.
Review Submitted: 20/07/2018 - 10:41:09
Service Rating:
Service Rating
Product Rating:
Product Rating
Buddleia 'Sungold'
Service:
Prompt service.
Product:
Arrived in good condition.
Review Submitted: 20/07/2018 - 06:22:15
Service Rating:
Service Rating
Product Rating:
Product Rating
Hydrangea 'Glam Rock'
Service:
extremely well packed. plants in very good condition
Product:
in very good condition. unable to plant as yet, but look quite happy
Review Submitted: 20/07/2018 - 09:00:55
Service Rating:
Service Rating
Product Rating:
Product Rating
Buddleia 'Petite' Collection
Service:
Prom service
Product:
The plants were in good condition
Review Submitted: 20/07/2018 - 05:57:19
Service Rating:
Service Rating
Product Rating:
Product Rating
Sulphur Rose Spray On Tonic 1L RTU
Service:
Only one problem ordered some plant food and the boxes are not sealed so could fall out in transit
Product:
Roses coming out nicely and the leaves look good
Review Submitted: 21/07/2018 - 12:53:45
Service Rating:
Service Rating
Product Rating:
Product Rating
Pensham Penstemon Collection - 12 large plugs
Service:
Prompt service and well packaged
Product:
Potted up and hopefully all will survive
Review Submitted: 20/07/2018 - 10:54:30
Service Rating:
Service Rating
Product Rating:
Product Rating
Repeat Flowering Clematis Collection
Service:
Well grown, packed carefully, arrived in tip top condition.
Thank you for such splendid young plants for my cottage garden
Now in bigger pots,in a cool shaded spot until I can decide their final spot.
Product:
Delighted to add these to my collection of three, looking forward to Guernsey Cream flowering, Lived there and am married to a Guernseyman!
Review Submitted: 21/07/2018 - 20:17:15
Service Rating:
Service Rating
Product Rating:
Product Rating
White Forsythia Abeliophyllum distichum
There was a problem with a missing order but this was rectified immediately and with good grace.
Review Submitted: 20/07/2018 - 08:23:04
1806 review entries over the past 30 days
Back To Top
SIGN UP TO GET 10% OFF YOUR FIRST ORDER
Thank you. Please check your email for your voucher code
Success
Close Signup