Service rating : Send the wrong plant, not the first time it happens. Customer service very helpful sometimes but others just ignoring my emails.
Product : Not the rose I ordered!
We're so sorry for the picking error. Please keep this incorrect Rose, and accept a full refund with our apologies.
This shall be returned to your PayPal account by Friday.
We apologise for the delay in response to your emails. Your patience is greatly appreciated at this busy time of year.
Service rating : Arrived on time
Product : Well packaged and plant was in excellent condition
Best Time To Plant
When Your Plant Will Bloom